cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Sari Listyorini
Contact Email
sariadbis96@gmail.com
Phone
+6283848898843
Journal Mail Official
jiabundip@gmail.com
Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia
Location
Kota semarang,
Jawa tengah
INDONESIA
Jurnal Ilmu Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : -     EISSN : 27461297     DOI : 10.14710/jiab
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.
Arjuna Subject : -
Articles 17 Documents
 1   2 
Search results for , issue "Vol 8, No 2 (2019)" : 17 Documents clear
PENGARUH RETURN ON EQUITY (ROE), EARNING PER SHARE (EPS), DEVIDEN, DAN HARGA SAHAM TERHADAP RETURN SAHAM PERUSAHAAN SUB SEKTOR ASURANSI YANG TERDAFTAR DI BURSA EFEK INDONESIA TAHUN PERIODE 2015-2017 Synthia Dewi Anggira Sugiyani; Saryadi Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (774.515 KB) | DOI: 10.14710/jiab.2019.23674

Abstract

This study examined the effects of Return On Equity (ROE), Earning Per Share (EPS), dividends, and stock prices on stock returns. This type of research is explanatory with a quantitative approach. The sample in the study amounted to 9 insurance sub-sector companies listed on the Indonesia Stock Exchange which had gone public before the research period. Types of secondary data in the form of financial statements issued by the company. Data collection techniques in the form of documentary methods and literature studies. Data analysis used is multiple regression analysis and path analysis (path analysis) with the help of SPSS 21.0 for Windows. The classic assumption test is used to test whether the linear regression model has a classic assumption problem. This research is based on Markowitz's theory and signaling theory.The results showed that the regression model did not have the classic assumption problem. As well as the results of research on ROE, EPS, and dividends partially or simultaneously affect stock prices. And ROE, EPS, dividends, and stock prices simultaneously influence stock returns. And the results of the path analysis state ROE, EPS, and dividends through stock prices affect stock returns.
PENGARUH E-SERVICE QUALITY, E-SATISFACTION DAN E-TRUST TERHADAP CUSTOMER LOYALITY PENGGUNA APLIKASI MOBILE KAI ACCESS (Studi pada pengguna Aplikasi Mobile KAI Acces Semarang) Dewi Nurayni; Widiartanto Widiartanto
Jurnal Ilmu Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (467.888 KB) | DOI: 10.14710/jiab.2019.23703

Abstract

The purpose of this study is to determine the effect of e-service quality, e-satisfaction, e-trust and customer loyalty variables. The population is all of the KAI Access mobile application users in Semarang, using a sampling technique sampling pusposive to 100 respondents. The type of this research is explanatory researchThe analysis that is used is path analysis, where previously the validity test, reliability test, correlation coefficient test, coefficient of determination, simple regression analysis, and significance test (t test and sobel test). The result of the study shows that e-service quality, e-satisfaction, e-trust and customer loyalty have positive effects on the customer loyalty. Based on the path analysis, it shows that e-service quality variable can affect the customer loyalty variable can have a greater effect by means of e-satisfaction and e-trust variables first. So that, it can be said that e-satisfaction and etrust variables are an intervening variable between e-service quality and customer loyalty variables. Based on these results, there are several suggestions that can be done by KAI Access; namely pay attention to the stability of the KAI Access application server and the company is expected to be able to maintain the quality of the application server, and be able to meet consumer needs.
ANALISIS PELATIHAN KERJA DALAM MENINGKATKAN KINERJA KARYAWAN (STUDI PADA BAGIAN SEWING DAN BAGIAN POTONG DI PT. SANDANG ASIA MAJU ABADI) Sefrina Zafira Riski; Agus Hermani
Jurnal Ilmu Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (211.27 KB) | DOI: 10.14710/jiab.2019.23650

Abstract

This research was aims to determine how to improve employee competency on PT. Sandang Asia Maju Abadi through job training to improve employee performance. The  frame in this study to use the ADDIE Model which is a Learning Organizing program. The program would be an analytical tool for the answering research problems. The method used is a qualitative approach and uses data collection techniques through by observation and interviews. Interviews were on 3 speakers, the Production Manager, Chief Supervisor, and Production Staff. The results of this research that the Analyze and Development is done well. However, in the application of Design, Implementation and Evaluation is not good. So, the advice given is in the Design should all new employees put in one Line, in the Implementation should the material of the work introduction training program can doing at least 3 days and in the Evaluation should can doing in each phase Analyze, Design, Development and Implementation phase to repairs at each stage .
PENGARUH KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP KEPUTUSAN PENGGUNAAN JASA (STUDI KASUS PELANGGAN PT. SILKARGO CABANG SEMARANG DOMISILI JEPARA DAN SEMARANG) Driantama Aryo H; Agung Budiatmo
Jurnal Ilmu Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (404.508 KB) | DOI: 10.14710/jiab.2019.23682

Abstract

Competition in the world of freight forwarding services has increased considerably in recent years. PT. SILkargo Semarang Branch in 2011-2017 experienced a fluctuating trend. 2014-2017 always experiences a decrease in usage and the realization of customer acquisition has never been on target. There are complaints from customers about the quality of service of PT. SILkargo. The type of research used is explanatory research and in this study the entire population is sampled or called a census, collecting data using a questionnaire. The number of samples used was 100 respondents divided into two cities with the highest customer acquisition, namely for the 70 respondents in the Jepara region and 30 respondents from the Semarang area. This study uses quantitative and qualitative analysis with validity, reliability, correlation coefficients, coefficient of determination, simple and multiple regression, significance of t test, and F test with the help of SPSS version 24 program. The results of the study show that the quality of service variables and brand ideals have a strong and positive influence on service use decisions. Service quality and brand image variables show 0.656 that the relationship between the two variables to service use decisions has a strong relationship. The service quality variable in the determination test (R square) shows 33.3% influence purchasing decisions, so 66.7% is influenced by other factors. The brand image variable in the determination test (R square) shows that 30.2% affects purchasing decisions, so 69.8% is influenced by other factors. PT. SILkargo must be more active in contacting customers and providing training so that employees are more skilled in managing documents, then the freight network must be more extensive the company must have a network to remote points in Indonesia and networks to countries that have high potential for shipping goods.
PENGARUH BRAND IMAGE DAN CUSTOMER VALUE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION Pramesti, Adia Beta; Waloejo, Handoyo Djoko
Jurnal Ilmu Administrasi Bisnis Vol 8, No 2 (2019): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (437.038 KB)

Abstract

Phenomena of consuming restaurants product alongside the nowadays trend to just having time with family or friends in restaurants as well as the resident’s habit in prefer having things quickly, easily and practically. As one of restaurant in Semarang, Waroeng SS serves Indonesian food as its main dish demands the customer to have the urge to repurchase as it outcome. The aims of this study is to measure the effects of brand image and customer value to repurchase intention through customer satisfaction. The type of this research is explanatory research. Sampling techniques using purposive and accidental sampling. Population of this research is consumers of Waroeng SS Tembalang I. The data was analyzed using SPSS 21.0 for Windows.
PENGARUH SERVICE QUALITY DAN PRICE TERHADAP REPURCHASE INTENTION DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING PADA KONSUMEN E-COMMERCE ELEVENIA.CO.ID DI KOTA SEMARANG Abigail Alda Widyartini; Dinalestari Purbawati
Jurnal Ilmu Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (497.773 KB) | DOI: 10.14710/jiab.2019.23709

Abstract

The increasingly fierce competition between e-commerce makes the company need to increase the interest in repurchasing its consumers, so they can survive and continue to get profits. This research was conducted with the aim of examining the effect of service quality and price on repurchasing interest through customer satisfaction as an intervening variable. This research is quantitative research that uses explanatory type. Sampling technique uses non probability sampling and purposive sampling approach. Where the population is all Elevenia consumers in Semarang, while the sample is 100 Elevenia consumers with certain criteria carried out. Data collection techniques using google form and interviews. The analysis used in this study is linear regression analysis using SPSS 21.0 for Windows software and mediation test (sobel test) to test the mediating effect of intervening variables. The results of this study indicate that service quality and price have a partial and simultaneous effect on customer satisfaction, where when together price has the greatest influence on customer satisfaction. Based on the mediation test using sobel test, the customer satisfaction variable can mediate the effect of service quality on e-repurchse intention insignificantly and can be said as a full mediated variable, as well as the variable customer satisfaction can mediate the influence the price of repurchase intention is not significantly significant and can be said to be a full mediating variable. Based on the results of research Elevenia can increase consumers' repurchasing interest by increasing service quality through better website design, responsiveness in responding to consumer complaints, and fast and good refund services. In addition Elevenia also needs to set prices and discounts that are able to compete with other e-commerce. so that it will increase customer satisfaction, which in turn increases consumer repurchase interest.
PENGARUH KUALITAS PRODUK DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN MEBEL PADA CV AULIA JATI INDOFURNI JEPARA Dean Jeri Pratama; Widiartanto Widiartanto
Jurnal Ilmu Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (202.02 KB) | DOI: 10.14710/jiab.2019.23655

Abstract

The aims of this study to find out how the influence given by product quality, and word of mouth to the purchase decision of furniture products from CV Aulia Jati Indofurni 100 Respondents selected are consumers who already make purchasing decisions and will make purchasing decisions of furniture products from CV Aulia Jati Indofurniby using purpocive sampling technique. The methodology used to analyze primary data in this research is validity test, reliability test, correlation coefficient, coefficient of determination, simple linear regression, multiple linear regression, and significance test (t and F test) with SPSS 16.0. The results showed simultaneously product quality, and word of mouth have a significant effect on purchasing decision equal to 52,8% while the balancing influenced by many factors product quality and word of mouth. Some recommendation to increase purchase decision is CV Aulia Jati Indofurni must have social media and then make content about furniture, and must upgrade the design of produt with modern era model.

Page 2 of 2 | Total Record : 17

 1   2 

Filter by Year

2019 2019


Reset
Filter By Issues
All Issue Vol 13, No 4 (2024) Vol 13, No 3 (2024) Vol 13, No 2 (2024) Vol 13, No 1 (2024) Vol 12, No 4 (2023) Vol 12, No 3 (2023) Vol 12, No 2 (2023) Vol 12, No 1 (2023) Vol 11, No 4 (2022) Vol 11, No 3 (2022) Vol 11, No 2 (2022) Vol 11, No 1 (2022) Vol 10, No 4 (2021) Vol 10, No 3 (2021) Vol 10, No 1 (2021) Vol 9, No 4 (2020) Vol 9, No 3 (2020) Vol 9, No 2 (2020) Vol 9, No 1 (2020) Vol 9, No 1 (2020): Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019) Vol 8, No 4 (2019): Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019) Vol 8, No 3 (2019): Jurnal Ilmu Administrasi Bisnis Vol 8, No 2 (2019) Vol 8, No 2 (2019): Jurnal Ilmu Administrasi Bisnis Vol 8, No 1 (2019) Vol 8, No 1 (2019): Jurnal Ilmu Administrasi Bisnis Vol 7, No 4 (2018): Jurnal Ilmu Administrasi Bisnis Vol 7, No 4 (2018) Vol 7, No 3 (2018): Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018) Vol 7, No 2 (2018) Vol 7, No 2 (2018): Jurnal Ilmu Administrasi Bisnis Vol 7, No 1 (2018): Jurnal Ilmu Administrasi Bisnis Vol 7, No 1 (2018) Volume 6, Nomor 4, Tahun 2017 Vol 6, No 4 (2017) Vol 6, No 3 (2017) Volume 6, Nomor 3, Tahun 2017 Vol 6, No 2 (2017) Volume 6, Nomor 2, Tahun 2017 Vol 6, No 1 (2017) Volume 6, Nomor 1, Tahun 2017 Volume 5, Nomor 4, Tahun 2016 Vol 5, No 4 (2016) Vol 5, No 3 (2016) Volume 5, Nomor 3, Tahun 2016 Volume 5, Nomor 2, Tahun 2016 Vol 5, No 2 (2016) Volume 5, Nomor 1, Tahun 2016 Vol 5, No 1 (2016) Volume 4, Nomor 4, Tahun 2015 Vol 4, No 4 (2015) Vol 4, No 3 (2015) Volume 4, Nomor 3, Tahun 2015 Volume 4, Nomor 2, Tahun 2015 Vol 4, No 2 (2015) Vol 4, No 1 (2015) Volume 4, Nomor 1, Tahun 2015 Vol 3, No 4 (2014) Volume 3, Nomor 4, Tahun 2014 Volume 3, Nomor 3, Tahun 2014 Vol 3, No 3 (2014) Volume 3, Nomor 2, Tahun 2014 Vol 3, No 2 (2014) Volume 3, Nomor 1, Tahun 2014 Vol 3, No 1 (2014) Volume 2, Nomor 4, Tahun 2013 Vol 2, No 4 (2013) Volume 2, Nomor 3, Tahun 2013 Vol 2, No 3 (2013) Volume 2, Nomor 2, Tahun 2013 Vol 2, No 2 (2013) Volume 2, Nomor 1, Tahun 2013 Vol 1, No 1 (2013) Vol 1, No 2 (2012) Volume 1, Nomor 1, Tahun 2012 More Issue