Jurnal Ilmu Manajemen (JIM)
Jurnal Ilmu Manajemen (JIM) bertujuan menyebarluaskan hasil penelitian dari pemikiran bidang Manajemen (Sumber Daya Manusia, Keuangan, dan Pemasaran) kepada para akademisi, praktisi, dan mahasiswa. Jurnal Ilmu Manajemen (JIM) mencakup studi ilmu manajemen yang terdiri dari: 1. Manajemen Pemasaran; 2. Manajemen Sumber Daya Manusia; 3. Manajemen keuangan; 4. Manajemen Strategis; dan 5. Kewirausahaan.
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<![CDATA[Analisis Pengaruh Literasi Keuangan, Financial Technology, dan Demografi terhadap Inklusi Keuangan pada Masyarakat di Kota Surabaya ]]>
<![CDATA[Sari, Adinda Novita]]>;
<![CDATA[Kautsar, Achmad]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1233-1246
<![CDATA[Financial inclusion is one of the interesting discussions in global economic development. Indonesia is a country in ASEAN which has the most rapid increase in financial inclusion in recent years. In the era of the industrial revolution 4.0, everyone is required to be able to follow the development of existing technology and information. This study aims to determine the influence of independent variables (financial literacy, financial technology, demographics) on the dependent variable (financial inclusion) in the City of Surabaya. This study is a causality study with quota sampling. The data of this study is quantitative by collecting data by questionnaire. The data analysis technique used is multiple linear regression. The result of this study based on t statistical tests show that financial literacy, age, and education have a positive effect on financial inclusion. While the variables financial technology, gender, and income did not affect on financial inclusion. Based on the statistical test f, all of the independent variables simultaneously influence the dependent variable (financial inclusion).]]>
<![CDATA[Peran Mediasi Organizational Commitment pada Pengaruh Job Satisfaction terhadap Turnover Intention pada Karyawan PT Pancaputra Mitratama Mandiri ]]>
<![CDATA[Dewi, Gita Kusuma]]>;
<![CDATA[Budiono, Budiono]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1133-1145
<![CDATA[PT Pancapaputra Mitratama Mandiri is an authorized lubricant distributor of PT Shell Indonesia. The company was founded in 2004. The company is a distributor office of Shell Lubricants products for the industrial and transportation scope in the East Java Region. This research purposes to test and explain the impact of job satisfaction on turnover intention through organizational commitment as a mediator variable at PT Pancaputra Mitratama Mandiri. The approach adopted in this study is quantitative, while the sampling technique in this study is saturated sample with the number of all employees of PT Pancaputra Mitratama Mandiri as respondents who were taken part as many as 32 employees. Data on this research were analyzed making use of Partial Least Square (PLS) with the assistance of SmartPLS 3.0. software on the computer. The outcomes further revealed a significant negative relationship between Job Satisfaction and Organizational Commitment on Turnover Intention. The results provide a conclusion that Organizational Commitment mediates the influence of Job Satisfaction on Turnover Intention, the results discover that the Job Satisfaction has an indirect effect that is larger than the direct influence on Turnover Intention.]]>
<![CDATA[Budaya Organisasi dan Motivasi terhadap Kinerja Karyawan PT. Telkom Indonesia Regional V Surabaya ]]>
<![CDATA[Permartasari, Dea Aulia]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1353-1361
<![CDATA[The purpose of this study is to examine and analyze the influence of organizational culture and motivation on employee performance at PT. Telkom Indonesia Regional V Surabaya. Quantitative methods are used to obtain data by returning questionnaires that have been filled out by employees. In this study, the sample used was 80 people from a total population of 168 people. The sample is taken from each unit at PT. Telkom Indonesia Regional V Surabaya. Data analysis is Structural Equation Modeling (SEM) with PLS (Partial Least Square) approach using Smart PLS software. The results of this study indicate that the influence of organizational culture has a positive and significant effect on employee performance, and motivation has a positive and significant effect on employee performance.]]>
<![CDATA[Analisis Pengaruh Harga dan Kualitas Layanan Elektronik terhadap Kepuasan Konsumen pada Pengguna Aplikasi Shopee ]]>
<![CDATA[Sabda Puta Mediti, Oktavianus Chrisna Murti]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1290-1300
<![CDATA[The internet could be used as a means of online trading which is why often referred to as e-commerce (electronic commerce). The increasingly positive e-commerce growth in Indonesia has resulted in a shift in people's shopping patterns towards online or online shopping, thus making marketers learn various strategies so that consumers continue to feel satisfaction when shopping using applications, especially Shopee online shop applications. The purpose of this research is to analyze consumer satisfaction as measured by the price and e-service quality. The population in this study are respondents with a minimum age of 15 years who is infinite and has to carry out payment of at least 1 time in the last 6 months Shopee application. The sampling techniques used are non-probability sampling by sampling method i.e. judgmental sampling and obtained as much as 220 respondents. The technique of data collection for this research uses online questionnaire distribution with a Likert scale and the technical analysis of the data used is multiple linear regression. The results of this study show that the price and quality of e-service have a positive and significant influence on customer satisfaction variables in Shopee application users.]]>
<![CDATA[Analisis Perbandingan Kinerja Perusahaan Pengakuisisi Sebelum dan Sesudah Akuisisi Pada Tahun 2016 ]]>
<![CDATA[Dewi, Angdriani Puspita]]>;
<![CDATA[Hartono, Ulil]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1146-1157
<![CDATA[The expansion was one or other business strategies which every company typically do to compete in the global market. The successful acquisition was assessed based on the acquiring company’s financial performance ratio between before and after the acquisition. The function of this paper to analyze the financial performance of acquiring company’s who perform an acquisition in 2016 period which is proxied with the ratio finance Current Ratio (CR), Debt to Equity (DER), Debt to Asset (DAR), Return on Equity (ROE), and Return on Asset (ROA). The analytical technique used was the Paired Sample T-test for normally distributed data and the Wilcoxon Sign Rank Test for abnormally distributed data. Based on the outcome of the analysis develop that company’s financial performance as intended by financial ratios are Current Ratio (CR), Debt to Equity (DER), Debt to Asset (DAR), Return on Equity (ROE), and Return on Assets (ROA) not significantly different after the acquiring considered to before the acquiring. This research proves that the acquisition strategy does not always guarantee an increase in a company’s financial performance after acquiring.]]>
<![CDATA[Peran E-WOM dan Citra Merek terhadap Niat Beli Smartphone oleh Youtube Viewers ]]>
<![CDATA[Baiquni, Muhammad]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1283-1289
<![CDATA[Smartphones in today's era are a basic necessity especially for those who have high mobility. No less advanced than technological developments, innovation in the telecommunications world is also one of the biggest contributors to the dissemination of information in society or commonly called social media. This study aims to measure the influence of Electronic Word of Mouth (e-WOM) that occurs in YouTube social media on the intention to buy Samsung Galaxy S10 smartphones through the brand image as a mediating variabel. The type of method used in this research is quantitative by using Path Analysis. This study has positive results between influences e-WOM on the purchase intention, while there was a positive influence between e-WOM on the brand image variabel and the brand image variabel had a positive effect on the purchase intention. Further research may include price and product quality.]]>
<![CDATA[Peran Mediasi Kepuasan Pelanggan pada Pengaruh Keterikatan Emosi terhadap Loyalitas Pelanggan Rolag Kopi Kayoon Surabaya ]]>
<![CDATA[Maulidina, Lintang Lilla Lilla]]>;
<![CDATA[Sanaji, Sanaji]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1362-1371
<![CDATA[This study aims to analyze the effect of emotional attachment on customer loyalty through customer satisfaction as a mediating variable. This research uses quantitative methods, nonprobability sampling, the sampling method used was purposive sampling and the sample in this study was 200 respondents. The data were analyzed using path analysis. The results of this study are that there is a positive influence of emotional attachment on customer satisfaction and there is a positive effect of customer satisfaction on customer loyalty at Rolag Kopi Kayoon Surabaya.]]>
<![CDATA[Pengaruh Profitabilitas dan Risiko Bisnis terhadap Dividend Payout Ratio melalui Likuiditas sebagai Variabel Moderasi ]]>
<![CDATA[Salsabilla, Nadya Fernanda]]>;
<![CDATA[Isbanah, Yuyun]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1301-1311
<![CDATA[Dividend policy is a decision in which a company to determine the level of profit to be retained and the level of profits distributed as dividends to shareholders. This research aims to analyze the influence of profitability and business risk on dividend payout ratio with liquidity as moderating variable in Property, Real Estate, and Building Construction sector companies that is listed on the Indonesia Stock Exchange for the 2015-2018 period. The type of this research is a quantitative research and uses secondary data from the annual report on IDX. The sample of this research is 18 companies chosen by purposive sampling method. The data analysis technique used is multiple linear regression and moderated regression analysis (MRA). The results show that profitability has a positive effect on the dividend payout ratio because companies can utilize assets optimally to increase profits. Business risk harms the dividend payout ratio because companies choose to strengthen the capital structure and develop the companies by utilizing profits and investments to reduce business risk. After all, debt cannot always be expected. Liquidity can moderate the relationship between profitability and business risk on dividend payout ratios because liquidity is a consideration to dividend distribution so that it can increase the number of dividends distributed.]]>
<![CDATA[Faktor-faktor yang Memengaruhi Financial Satisfaction Buruh di Kota Surabaya ]]>
<![CDATA[Mukhafi, Cicik Mahmudah]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1312-1324
<![CDATA[The high value of wages is influenced by the high level of living needs as well. A high standard cost of living can cause financial distress for workers. Individuals with high incomes but don’t have any skill to control their financial situation can cause financial problems. Consequently, individual financial satisfaction is low. This study conducted to determine the influence between financial attitude and financial literacy toward financial satisfaction with financial management behavior as a mediating variable. The respondents are 121 workforces from companies in the Rungkut Industry area (SIER) as samples. This research using quota sampling and collecting data by online questionnaires. This study uses Structural Equation Model (SEM) and processed by AMOS 2.4. The result shows that only financial management behavior can affect financial satisfaction. Meanwhile, variable financial attitude, financial literacy can not affect on financial satisfaction. Financial attitude and financial literacy also can not affect on financial management behavior. This study indicated that financial management behavior can not mediate between financial attitude on financial satisfaction and financial literacy on financial satisfaction.]]>
<![CDATA[Pengaruh Promosi Penjualan dan Celebrity Endorser terhadap Niat Beli Fashion Brand Lokal Giyomi pada Generasi Y dan Z ]]>
<![CDATA[Nugroho, Dicky Adi]]>;
<![CDATA[Iriani, Sri Setyo]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 8, No 4 (2020) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v8n4.p1468-1477
<![CDATA[Marketing strategies change as technology develops. Marketers are demanded to be more creative in continuing to market their products so they will not be outdone by the times, fashion products are no exception. Giyomi is a local fashion brand that utilizes marketing with digital marketing using celebrity endorsers and offline marketing using sales promotions by holding bazaar tours and giving discounts for its products. however, this is still lacking interest among Y and Z generations because these generations prefer to use foreign brands such as ZARA and H&M. This research design to determine the effect of sales promotion and celebrity endorser on purchasing intentions on local fashion brands Y and Z generations (Study on the Giyomi brand). The sampling technique of this research used judgmental sampling and snowball sampling. The target population is generation Y and Z with criteria that use Instagram social media, of course, with a personal account that has followed Giyomi's Instagram account and knows Giyomi's promotion and celebrity endorser contained on Instagram social media. The number of samples of this study was 110 people. The results of this study indicate there is a significant positive influence between sales promotion and celebrity endorsers on purchasing intentions on local fashion brands Y and Z generations. ]]>
