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INDONESIA
Transformasi
Published by Universitas Slamet Riyadi
ISSN : -     EISSN : -     DOI : -
Core Subject : Education,
Education
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Articles 23 Documents
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Search results for , issue "Vol 2 No 28 (2015): Transformasi" : 23 Documents clear
KUALITAS PELAYANAN KESEHATAN BAGI PASIEN PEMEGANG KARTU BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) DI RUMAH SAKIT MULIA HATI WONOGIRI Donandro, Oryza
Transformasi Vol 2 No 28 (2015): Transformasi
Publisher : Transformasi

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This study aimed to describe the quality of health care for patients BPJS Program at theHospital Noble Heart Wonogiri. The method used is descriptive quantitative data collected byquestionnaire and documentation. The samples used in this study is 43 people. Data analysistechniques used using descriptive statistical analysis using frequency distribution table.Results of the data analysis we concluded the service quality Noble Heart Hospital onpatients Wonogiri BPJS cardholders using indicators of quality of service, is as follows:Indicators of reliability (reliability) based on research results is quite good. Indicatorresponsiveness (responsiveness) less employees to respond to patient complaints. Indicatorsassurance (guarantee) based on research results is quite good. Indicators empathy (attention)based on the research results have been good. Indicators of real evidence (tangibles) basedon the results of the study are adequate.Keywords: Reliability, responsiveness, assurance, empathy, and tangibles.
IMPLEMENTASI KEBIJAKAN PROGRAM PEMBINAAN ANAK JALANAN DI KOTA SURAKARTA (STUDI KASUS PADA DINAS SOSIAL TENAGA KERJA DAN TRANSMIGRASI KOTA SURAKARTA) Liliek Winarni, Anggiat Bimo Haryo S &
Transformasi Vol 2 No 28 (2015): Transformasi
Publisher : Transformasi

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Results of research policy implementation guidance program street children inSurakarta has been running well, where the program is implemented is the establishment ofkeroncong groups and free education for street children, and in supporting the programimplementation it is necessary implementers are Department of Social, Labour andTransmigration Surakarta. Implementation policy program guidance street children withEdward III known that internal communication between the Head of Department and Head ofSocial Rehabilitation has been shooting went well. Human resources development programimplementers street children in Surakarta has been able to carry out the implementation ofthe programs, but in the field of human resources in this staff, which is only one person, makea coaching program has not run optimally, while the field of financial resources for thedevelopment of children street comes from the budget and the lack of resources, the facilitiesSocial Services, Manpower and Transmigration Surakarta in collaboration with theDepartment of Education and Sports in the provision of education and training keroncong.The attitude of the executive coaching program policies street children are very influential, asseen from the employees' commitment to helping street children to get a better future byconducting educational programs and kroncong exercise and free from bureaucraticstructures implementing development programs already in charge of street children inaccordance with the respective respective duties, employees performing their duties inaccordance with the provisions of the run.Key Word: Policy; development; emplyeer; implementation
KEPEMIMPINAN KEPALA DESA DALAM MENINGKATKAN KESADARAN MASYARAKAT UNTUK MEMBAYAR PAJAK BUMI DAN BANGUNAN (PBB) DI DESA ANDONG KECAMATAN ANDONG KABUPATEN BOYOLALI Lestari, Dewi
Transformasi Vol 2 No 28 (2015): Transformasi
Publisher : Transformasi

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Leadership was an individual‟s capability of leading, directing, guiding, mentoring,building, supervising, establishing good communication network, and controlling thoseexisting in its unit or facilities under his/her authority. The society‟s awareness of payingPBB was an individual‟s desire to engage in paying PBB either mentally or emotionally as anobligation, whether effort, thinking or material participation. PBB was the direct taxcollected by the central government, the revenue of which was intended to the local society‟sinterest. Recalling the importance of society‟s role in assuming the state expense, a VillageHead Leadership was required to be able to utilize the potential Land and Building taxexisting in his/her locality and to motivate his/her people to meet their obligation of payingtax. For that reason, this research aimed to find out the Village Head Leadership inimproving the society‟s awareness of Paying Land and Building Tax. Head Village was thesociety leader; a leader should recognize characteristics, situation and condition of those led.The leader should be able to create convenience in stimulating the awareness among thoseled, in this case the society‟s awareness of paying land and building. Motivation was anincentive to have someone doing anything sincerely and as well as possible. From the goodleadership, the good motivation will improve the society‟s awareness of paying Land andBuilding Tax. Considering the research conducted and followed by analyzing the dataobtained, the result was categorized into good category in the term of Village HeadLeadership in relation to the society‟s awareness of paying Land and Building Tax.Key Words: Leadership, awareness, Land and Building Tax
KINERJA PELAYANAN PT. POS INDONESIA (PERSERO) KABUPATEN SRAGEN Trilestari, Deny
Transformasi Vol 2 No 28 (2015): Transformasi
Publisher : Transformasi

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This study aims to analyze the performance of services by PT. Pos Indonesia (Persero)Sragen. Indicators that can be measured by reference to some concept of performance:Productivity, Quality layananan, Responsiveness, Responsibility and akuntabelitas that arefound to improve the performance of the service. The method used is descriptive qualitative.Sampling was done by purposive sampling technique. The data used are primary data andsecondary data. The technique of collecting data through interviews, observation anddocumentation. Service Performance PT research results. Pos Indonesia (Persero) Sragenrated poorly in service of the public service users, evidence: first productivity seen from thedecline in the average type of product in the year 2012 in this case because foreigncompetition is more competent. The second orientation to the Customer Service Quality formof physical facilities in PT. Pos Indonesia (Persero) Sragen damage and lack of facilitieswhile employees of PT. Pos Indonesia (Persero) Sragen in serving the people less friendly.Third responsiveness, not yet fully meet the wishes of the people. Responsibility andaccountability PT. Pos Indonesia (Persero) Sragen has served in accordance with theMinimum Service Standards.Key word: services; performance; post.
IMPLEMENTASI REVITALISASI PASAR GADING KOTA SURAKARTA Wahyu Bhudianto, Annisa Miftahul Ulum, Joko Pramono &
Transformasi Vol 2 No 28 (2015): Transformasi
Publisher : Transformasi

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Judging from the indicators used to determine the implementation of the revitalization ofIvory Markets of Surakarta, communication is done by implementing policies in promotingpolicies that have been made to the target group. Factors resource that includes humanresources (HR), budget, facilities, and information and authority. Disposition, behavioraltendency executive officers in carrying out their responsibilities. Bureaucratic structure thatincludes two things: the mechanism and structure of the bureaucracy itself. Indicators toassess the success of the implementation of the market that has been done by implementingpolicies which starts from the delivery of the policy pursued by way of policy disseminationand then continued with the process of revitalizing itself and manufacturing SOPs that serveas guidelines for officers in providing services to those users who have adapted to the marketSurakarta ivory market vision has been implemented properly so that it can be said thatpolicy implementation has been carried out successfully.Conclusion The purpose of the revitalization of the market that is changing the negativeimage of traditional markets to improve the competitiveness of traditional markets in the eyesof the public in accordance with the vision that has been set.Key Word: implementation, revitalization of the market.
MARKETING OF COMMUNICATION MADDOG DISTRO IN SHAPING CONSUMER BEHAVIOR Kusumo, Chrysto Naru
Transformasi Vol 2 No 28 (2015): Transformasi
Publisher : Transformasi

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The research results show that of marketing communications conducted of distro Maddog, amongothers via the print media in the form of a leaflets, pamphlets, posters, banners, and online media (facebook, twiter and website ). In addition also to promote by buy one get one (bought one, get onefree), on Holidays and End Year consumers obtain as a price special or discount reach 20 % to 50 %purchase of products Maddog . Maddog Distro also promoting the product by follow exhibitions andbecome sponsorship of many events able to support that sales promotions, as well as Maddog Distrohas always maintained the quality of their products. Marketing communications conducted byMaddog Distro have formed 2 ( two ) consumer behavior, namely decisions making complex andloyal. Consumer behavior type complex making this decision, before transact/purchases in MaddogDistro, First search the information product to bought. Whereas the consumer behavior type is Loyal,consumers always suitable to the products bought of Maddog Distro product without seekinginformation from place and buy repeatedly.Key Word: Marketing of communications and behavior consumers
STRATEGI KOMUNIKASI PEMASARAN PT. PONDOK SOLO PERMAI DALAM MENINGKATKAN MINAT BELI KONSUMEN Daniswara, Rio
Transformasi Vol 2 No 28 (2015): Transformasi
Publisher : Transformasi

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The research is qualitative research using data collection technique direct observation to thecourt and interviewing deeply .This report aims to review the communications strategy ofmarketing used by PT. Pondok Solo Permai raising interest in buying consumers. TheInformants in this research is from parties of the company, The General Manager andPersonnel, Head of Marketing and Promotion .Whereas the information from the outside, arefrom some prospective consumers. The results of this study concluded, PT. Pondok SoloPermai succeed in the marketing communications that usingby advertising , brochures ,banners , newspaper , and followed the exhibition that very determined from the quality ofmessage content, communication channel, and hotchpotch promotion used to get the interestof buying consumers .Ke y Words: communications strategy marketing and interest in buying consumers
EFEKTIVITAS MEDIA SENI SIPA DALAM PENYAJIAN SENI BUDAYA DI BENTENG VESTENBURG SOLO TAHUN 2014 Dewi, Tri Palupi
Transformasi Vol 2 No 28 (2015): Transformasi
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Communication used by Solo International Performing Art to support effectivity themedia in presentation of cultural by using cultural communication to register and pull thecommunity into an entertainment as a Communication message in a SIPA Art Message. Thesuccess used of SIPA in supporting effectivity the presentation of cultural media is sign systemfor the performances, the artistic place to invite enthusiastic of audiences. Besides SIPA alsoworked with mass media to expanding network information, in attracting people toparticipations into sipa according show that inferred said staging sipa done in 2014 at thefort Vastenburg expressed effective and able to attract enthusiasthic of audiences around10000 peoples a day from 15000 tickets deployed, through the sign system, mass media, artsand culture, and performing arts.Key Words: Effectiveness, Art, Culture
ANALISIS PELANGGARAN ETIKA JURNALISTIK TERHADAP PEMBERITAAN KECELAKAAN PESAWAT AIR ASIA QZ8501 OLEH BREAKING NEWS TV ONE Dian Esti Nurati, Kemal Al Kahpi &
Transformasi Vol 2 No 28 (2015): Transformasi
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This research was motivated by the rampant criticism made by public on Breaking News TvOne programs, who has violated journalistic ethics, especially in the news Air AsiaQZ8501plane crash edition of30 December 2014 at 14:44 pm.. This research was to identifyand describe a violation of article journalistic ethics by Breaking news News TVOneprograms in the news Air Asia QZ8501plane crashedition of 30 December 2014 at 14:44pm. This study is a qualitative study that is interpretive, in doing research data such as videoand news documents analyzed later confirmed using journalistic ethics and P3 & SPS. Theresults concluded Breaking News TV One edition of 30 December 2014 at 14:44 pm hadviolated article 3 of the Code of Journalistic Ethics, Code of Conduct of Broadcasters Article9, Article 22 paragraph (3) and Article 25 letters a, b, c, and d. Program StandardIndonesian Broadcasting Commission in 2012 Article 9, Article 40, Article 49 and Article 50paragraph d.Key Words: journalism ethics, breaking news tv one, crash air asia
HUBUNGAN KUALITAS KOMUNIKASI PIMPINAN DENGAN TINGKAT KEPUASAN KERJA KARYAWAN DI ANDI POULTRY SHOP BANGAK Prabowo, Erix
Transformasi Vol 2 No 28 (2015): Transformasi
Publisher : Transformasi

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The research is research quantitative by using the method research a survey of is eksplanatif.As for the result of obtained in this research be: ( 1 ) based on product moment there is apositive connection significant and strong enough .( 2 ) based on a partial correlation knownthat the position is a significant while salary has a negative correlation but significant .Basedon the results of the analysis can be concluded that the quality of employees communicationimpact on satisfaction work .Position strengthen links while salary is weakened relations .Salary can weakened the relationship between ualitas employees communication on the levelof satisfaction work because a lot of factors affect.Key Words : the quality of communication upward, employees communication, satisfactionwork.

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