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INDONESIA
Jurnal Administrasi Publik
Published by Universitas Brawijaya
ISSN : 25497456     EISSN : 25033867     DOI : -
Core Subject : Education,
Education
Jurnal Administrasi Publik (JAP) merupakan jurnal elektronik online yang diterbitkan oleh Lembaga Penerbitan Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya. Tujuan penerbitan jurnal ini adalah salah satu sarana untuk mewadahi kebutuhan peningkatkan kuantitas dan kualitas karya ilmiah dalam rangka pengembangan keilmuan, serta menyebarluaskan kajian Administrasi Publik, sekaligus sebagai wahana komunikasi di antara cendekiawan, praktisi, mahasiswa dan pemerhati masalah dan praktik Administrasi Publik.
Arjuna Subject : -
Articles 5 Documents
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Search results for , issue "Vol. 6 No. 1 (2023): Jurnal Administrasi Publik (JAP)" : 5 Documents clear
PENGARUH KUALITAS LAYANAN CITRA INSTITUSI TERHADAP KEPUASAN YANG DIMEDIASI LOYALITAS MAHASISWA: (Studi pada Magister Administrasi Publik Universitas Brawijaya) Juviano Noe Ribeiro
Jurnal Administrasi Publik Vol. 6 No. 1 (2023): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Abstract

This study aims to determine the effect of service quality and institutional image on student loyalty through student satisfaction (Study on Master of Public Administration, University of Brawijaya). This research is a quantitative research with survey techniques. The sample in this study was students of the 2018-2020 public administration master’s program. The sample collection technique used was purposive sampling with a total sample of 136 samples. The data analysis technique used is Structural Equation Modeling and Partial Least Square (SEM-PLS) with an analysis tool using Smart-PLS 3.0. The results of this study indicate that service quality has no effect on student satisfaction, constitutional image has a positive and significant effect on student satisfaction, service quality has a positive and significant effect on student satisfaction, institutional image has a positive and significant effect on student loyalty, satisfaction has a positive and significant effect on loyalty student, service quality has no effect on student loyalty and institutional image has a positive and significant effect on student loyalty.
INOVASI PENINGKATAN PAJAK DAERAH DI KABUPATEN SUMBA TIMUR Jainal Abdullah Bengkari
Jurnal Administrasi Publik Vol. 6 No. 1 (2023): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Abstract

Regional taxes are still the main support as a source of local revenue in East Sumba Regency, but the implementation is not as expected. The development of regional original income from 2017 to 202 always experienced an insignificant increase and in 2020 it decreased. In the current era of the industrial revolution 4.0, technology-based tax management is a new breakthrough to avoid tax evasion and minimize fraud in tax payments by taxpayers. Conventional tax collection can lead to opportunities for misappropriation of the amount of tax revenue and a long implementation time because it requires more and more competent human resources. Therefore, local tax management by utilizing information technology can streamline several local government revenue sources from local tax sector revenues such as hotel taxes, restaurant taxes and entertainment taxes. The results of the study show that the application of Sustaining innovation by BAPENDA has gone well, namely the use of the PBB SIP, BPHTB SIP and SIMPATDA applications. But in Disruptive Innovation, the use of tapping box tools installed in hotels and restaurants did not work as expected because an error occurred from the planning to the implementation process.
HUBUNGAN KEPUASAN KERJA DENGAN KINERJA DAN PROFESIONALISME DENGAN KINERJA EDITOR JURNAL ILMIAH : (Studi Editor Jurnal Ilmiah di Universitas Negeri Malang) Arif Andoyo; Sholihah Qomariyatus; Hidayati Firda
Jurnal Administrasi Publik Vol. 6 No. 1 (2023): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Abstract

The research was carried out from January to April 2022 at Universitas Negeri Malang aims to find a relationship between professionalism and performance, job satisfaction and performance. The population is 634 people, sample is 88 people. In collecting cross-sectional data was used explanatory survey method, primary and secondary data sources. Samples with probability sampling used simple random sampling. The results showed that professionalism had a positive and quite strong relationship performance, and correlation coefficient (r = 0.596) with significance 0.000 was obtained. Job satisfaction is positively related (unidirectional) and quite strong with performance, obtained a correlation coefficient (r = 0.580) with significance 0.000. If professionalism increases followed by increased performance, job satisfaction increases then performance will increase, conversely decreasing professionalism and job satisfaction will be followed by decrease in performance of scientific journal editor.
IMPLEMENTASI PROGRAM BANTUAN LANGSUNG TUNAI DANA DESA BAGI MASYARAKAT MISKIN TERKENA DAMPAK COVID-19 : (Studi di Desa Moyo Mekar, Kecamatan Moyo Hilir, Kabupaten Sumbawa) Kholiqin Auzanul; Gani Abdul Juli Andi; Wanusmawatie Ike
Jurnal Administrasi Publik Vol. 6 No. 1 (2023): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Abstract

The village Fund Direct Cash Assistance Program which has been established by the central governemnt in overcoming the economy of rural communities due to Covid-19 requires the village government to implement the program so that the process and benefits can be felt . The results of the study show that the process of implementing the Village Fund Direct Cash Assistance Program for the poor affected by Covid-19 in Moyo Mekar Village has fulfilled the success factors of program implementation according to George Edward III which mentions the existence of communication, resources, disposition and bureaucratic structure in the implementation process. The village government has communicated with all parties involved in the program implementation process such as communicating with village communities. There are adequateresources such as staff and infrastructure so that they cas assist the program implementation process. There is a disposition, namely the efforts made by the village government in overcoming the problems faced by program implemenres such as providing food and drink. Has been equipped with a clear bureaucratic structure to serve as operational standards in implementing the program. Besides that, the economic impact of the assistance is that it can meet community needs such as fulfilling food ingredients.
ANALISIS KEPUASAN MASYARAKAT TERHADAP PELAYANAN PUBLIK: (Studi pada Dinas Kependudukan dan Pencatatan Sipil Kota Batu) Angga Lie Fauzi; Abdul Hakim; Choirul Saleh
Jurnal Administrasi Publik Vol. 6 No. 1 (2023): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

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Abstract

This study measured and analyzed public satisfaction with the public services in Dinas Kependudukan dan Pencatatan Sipil Kota Batu. This research is a quantitative study with survey data collection procedures. 384 samples were sampled through quota sampling. The research data were analyzed using product moment analysis to determine the multiple regression of independent variables (tangibles, reliability, responsiveness, assurance and empathy) to dependent variables (community satisfaction). Survey results show that the quality of service and community satisfaction are in good category. Statistical test resulted in the regression equation Y=1.39+0.365X1+0.339X2+0.355X3+0.457X4+0.439X5. Hypothesis test showed that the variables studied had a partial and simultaneous significant influence on community satisfaction. The determination test showed an R2 value of 0.895, which means that 89.5% of public satisfaction was influenced by this variable while the remaining 10.5% was influenced by other variables. The Effective Donation calculation shows that the empathy variable has the largest donation value of 24.2%.

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