Gadjah Mada International Journal of Business
Gadjah Mada International Journal of Business (GamaIJB) is a peer-reviewed journal published three times a year (January-April, May-August, and September-December) by Master of Management Program, Faculty of Economics and Business, Universitas Gadjah Mada. GamaIJB is intended to be the journal for publishing articles reporting the results of research on business, especially in the context of emerging economies.
The GamaIJB invites manuscripts in the various topics include, but not limited to, functional areas of management, accounting, international business, entrepreneurship, business economics, risk management, knowledge management, information systems, ethics, and sustainability.
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Financial Disclosure and Budgetary Practices of Religious Organization: A Study of Qaryah Mosques in Kuala Terengganu
Bt Shaharuddin, Shahida;
Bt Sulaiman, Maliah
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master of Management, Faculty of Economics and Business, Universitas Gadjah Mada
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This paper aims to examine the financial reporting and budgeting practices of qaryah mosques in Kuala Terengganu, a state in the east of Peninsular Malaysia. Data was collected using a mixed method (quantitative and qualitative) approach. The questionnaire was disseminated to qaryah mosques in Kuala Terengganu and 39 responded. To address the limitations of a questionnaire survey, semi-structured interviews were then conducted with a few of the respondents. The results revealed that qaryah mosques in Kuala Terengganu do have a satisfactory system in place in terms of their financial reporting practices. However, budgetary control practices appear to be lacking. This indicates accounting, as is practiced by qaryah mosques in Kuala Terengganu appears to be limited to financial accounting. Hence, the financial management in qaryah mosques needs to be improved so that the risk of embezzlement can be reduced.
Impact of Self Service Technology Quality on Customer Satisfaction: A Case of Retail Banks in Western Province in Sri Lanka
H.M.R.S.S., Gunawardana;
Kulathunga, D.;
Perera, W.L.M.V.
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master of Management, Faculty of Economics and Business, Universitas Gadjah Mada
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Rapid technological advancement in the banking environment drives Sri Lankan banks to adopt self-service technologies to deliver services via SMS banking, Internet banking and telephone banking facilities, Automated Teller Machines (ATM) etc. This study explored the perceived quality of the self-service technology of these services and its effect on customer satisfaction. The literature survey and in depth interviews helped to formulate quality dimensions: security, efficiency, eases of use, reliability and convenience and those dimensions were assessed through a questionnaire. This study surveyed 215 customers from branches of six dominating commercial banks located in Western Province of Sri Lanka. Data were subjected to Principal Component Analysis and retained factors were regressed using multiple regressions to assess the impact of quality dimensions on customer satisfaction. The results revealed that reliability and convenience have positive impacts on customer satisfaction but efficiency has a negative effect.
Factors Influencing the Yemeni Customersâ Intention to Adopt Takaful Products
Echchabi, Abdelghani;
Ayedh, Abdullah Mohammed
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master of Management, Faculty of Economics and Business, Universitas Gadjah Mada
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The purpose of this study is to examine the Yemeni customersâ intention to adopt takaful products, and to explore the potential factors that influence their decision. This study applies SEM and one sample t-test to analyse the collected data. The results indicate that among the factors included in this study, only compatibility positively and significantly affects the adoption intention. This is the first study that addresses the adoption of Takaful products in Yemen and the factors that influence it. Furthermore, this study extends the Innovations Diffusion Theory (IDT) by applying it to a different setting.
Trading Behavior of Foreign Vis a Vis Local Investors in The Indonesian Stock Market
Rahardjo, Soemarso Slamet
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master of Management, Faculty of Economics and Business, Universitas Gadjah Mada
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This paper studies the behavior of foreign, local investors and total market in a stock trading. The analysis is focused on their implementation of positive feedback strategy, the existence of mean reverting process and their sensitivity toward expected capital gain and losses. The result reveals that both of these two investors apply the positive feedback strategy, at a different degree. The investment horizon of the foreign investors is shorter than the local investors. There is a mean reverting pattern in the price volatilities. The convergence period for local investor is 2.4. The market needs 1.8 month. No convergence period for foreign investors. The local investors and total market are neutral toward expected gain and losses. The foreign investors are more sensitive to capital loss. Previous price and volume changes have a leverage effect to the current demand of foreign investors. The local investors are affected by changes in price only.
Exploring Conflict Management Using Qualitative Approach
Yazid, Zaleha
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master of Management, Faculty of Economics and Business, Universitas Gadjah Mada
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This paper focuses on qualitative methods in researching the area of conflict management, specifically in Self-Managed Project Team (SMPT). The research aims to explore the evolvement of conflict management strategies in SMPT as this type of team is given the responsibility to solve problems and make decision by themselves. The inductive approach will overcome the limitation of quantitative method in management research as one of its objectives is to explain the different elements of the explored social system and their interconnection. Hence, it aims at the contextual understanding of social behavior rather than extensive measurement. This paper also includes the research activities in details such as the data collection methods which involved semi-structured interviews and weekly telephone interviews. The findings of the research proposed that conflict management strategies in SMPT changes over time from confrontation and cooperative style towards avoidance due to the issues of reputation and the deadline.
Exploring Conflict Management Using Qualitative Approach
Zaleha Yazid
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master in Management, Faculty of Economics and Business, Universitas Gadjah Mada
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DOI: 10.22146/gamaijb.6150
This paper focuses on qualitative methods in researching the area of conflict management, specifically in Self-Managed Project Team (SMPT). The research aims to explore the evolvement of conflict management strategies in SMPT as this type of team is given the responsibility to solve problems and make decision by themselves. The inductive approach will overcome the limitation of quantitative method in management research as one of its objectives is to explain the different elements of the explored social system and their interconnection. Hence, it aims at the contextual understanding of social behavior rather than extensive measurement. This paper also includes the research activities in details such as the data collection methods which involved semi-structured interviews and weekly telephone interviews. The findings of the research proposed that conflict management strategies in SMPT changes over time from confrontation and cooperative style towards avoidance due to the issues of reputation and the deadline.
Financial Disclosure and Budgetary Practices of Religious Organization: A Study of Qaryah Mosques in Kuala Terengganu
Shahida Bt Shaharuddin;
Maliah Bt Sulaiman
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master in Management, Faculty of Economics and Business, Universitas Gadjah Mada
Show Abstract
|
Download Original
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Original Source
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Check in Google Scholar
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Full PDF (258.305 KB)
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DOI: 10.22146/gamaijb.6151
This paper aims to examine the financial reporting and budgeting practices of qaryah mosques in Kuala Terengganu, a state in the east of Peninsular Malaysia. Data was collected using a mixed method (quantitative and qualitative) approach. The questionnaire was disseminated to qaryah mosques in Kuala Terengganu and 39 responded. To address the limitations of a questionnaire survey, semi-structured interviews were then conducted with a few of the respondents. The results revealed that qaryah mosques in Kuala Terengganu do have a satisfactory system in place in terms of their financial reporting practices. However, budgetary control practices appear to be lacking. This indicates accounting, as is practiced by qaryah mosques in Kuala Terengganu appears to be limited to financial accounting. Hence, the financial management in qaryah mosques needs to be improved so that the risk of embezzlement can be reduced.
Impact of Self Service Technology Quality on Customer Satisfaction: A Case of Retail Banks in Western Province in Sri Lanka
Gunawardana H.M.R.S.S.;
D. Kulathunga;
W.L.M.V. Perera
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master in Management, Faculty of Economics and Business, Universitas Gadjah Mada
Show Abstract
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Download Original
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Original Source
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Check in Google Scholar
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Full PDF (313.996 KB)
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DOI: 10.22146/gamaijb.6147
Rapid technological advancement in the banking environment drives Sri Lankan banks to adopt self-service technologies to deliver services via SMS banking, Internet banking and telephone banking facilities, Automated Teller Machines (ATM) etc. This study explored the perceived quality of the self-service technology of these services and its effect on customer satisfaction. The literature survey and in depth interviews helped to formulate quality dimensions: security, efficiency, eases of use, reliability and convenience and those dimensions were assessed through a questionnaire. This study surveyed 215 customers from branches of six dominating commercial banks located in Western Province of Sri Lanka. Data were subjected to Principal Component Analysis and retained factors were regressed using multiple regressions to assess the impact of quality dimensions on customer satisfaction. The results revealed that reliability and convenience have positive impacts on customer satisfaction but efficiency has a negative effect.
Factors Influencing the Yemeni Customers’ Intention to Adopt Takaful Products
Abdelghani Echchabi;
Abdullah Mohammed Ayedh
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master in Management, Faculty of Economics and Business, Universitas Gadjah Mada
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Full PDF (475.211 KB)
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DOI: 10.22146/gamaijb.25799
The purpose of this study is to examine the Yemeni customers’ intention to adopt Takaful products, and to explore the potential factors that influence their decision. This study applies SEM and one sample t-test to analyse the collected data. The results indicate that among the factors included in this study, only compatibility positively and significantly affects the adoption intention. This is the first study that addresses the adoption of Takaful products in Yemen and the factors that influence it. Furthermore, this study extends the Innovations Diffusion Theory (IDT) by applying it to a different setting.
Trading Behavior of Foreign Vis a Vis Local Investors in The Indonesian Stock Market
Soemarso Slamet Rahardjo
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master in Management, Faculty of Economics and Business, Universitas Gadjah Mada
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (282.367 KB)
|
DOI: 10.22146/gamaijb.6149
This paper studies the behavior of foreign, local investors and total market in a stock trading. The analysis is focused on their implementation of positive feedback strategy, the existence of mean reverting process and their sensitivity toward expected capital gain and losses. The result reveals that both of these two investors apply the positive feedback strategy, at a different degree. The investment horizon of the foreign investors is shorter than the local investors. There is a mean reverting pattern in the price volatilities. The convergence period for local investor is 2.4. The market needs 1.8 month. No convergence period for foreign investors. The local investors and total market are neutral toward expected gain and losses. The foreign investors are more sensitive to capital loss. Previous price and volume changes have a leverage effect to the current demand of foreign investors. The local investors are affected by changes in price only.