Zaleha Yazid
School of Management, Faculty of Economics and Management, National University of Malaysia

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Exploring Conflict Management Using Qualitative Approach Yazid, Zaleha
Gadjah Mada International Journal of Business Vol 17, No 1 (2015): January-April
Publisher : Master of Management, Faculty of Economics and Business, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (235.413 KB)

Abstract

This paper focuses on qualitative methods in researching the area of conflict management, specifically in Self-Managed Project Team (SMPT). The research aims to explore the evolvement of conflict management strategies in SMPT as this type of team is given the responsibility to solve problems and make decision by themselves. The inductive approach will overcome the limitation of quantitative method in management research as one of its objectives is to explain the different elements of the explored social system and their interconnection. Hence, it aims at the contextual understanding of social behavior rather than extensive measurement. This paper also includes the research activities in details such as the data collection methods which involved semi-structured interviews and weekly telephone interviews. The findings of the research proposed that conflict management strategies in SMPT changes over time from confrontation and cooperative style towards avoidance due to the issues of reputation and the deadline.
Employees Intentions to Use Performance Management System in Regional Bank: Perspective from Generation-X Saputra, Deddy Eduar Eka; Susita, Dewi; Eliyana, Anis; Pratama, Andika Setia; Muzakki, M Hasyim; Yazid, Zaleha
Aptisi Transactions On Technopreneurship (ATT) Vol 6 No 3 (2024): November
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v6i3.445

Abstract

Amidst a scarcity of literature on the adoption of information technology among Generation X employees within the banking sector, this study aims to delve into the factors influencing their intention to use Performance Management Systems (PMS). Drawing upon the Technology Acceptance Model, this study endeavors to analyze the impact of self-efficacy, perceived usefulness, and attitude towards PMS on the intention to use such systems among Generation X bank employees. Employing a quantitative methodology, the study engaged 158 participants from a regional bank in Indonesia, selected through purposive sampling. Data gathered via online questionnaires underwent analysis using Partial Least Square-Structural Equation Modeling via SmartPLS 4.0 to evaluate ten research hypotheses. The findings revealed that while self-efficacy in PMS did not directly influence the intention to use PMS, perceived usefulness of PMS and attitude to PMS acted as mediators, facilitating the effect of self-efficacy on intention. These results can be attributed to the inherent skepticism and pragmatism of Generation X individuals towards novel technologies. Consequently, this study yields significant insights for both the advancement of technology acceptance literature and the strategic preparedness of banking institutions in adopting new technologies.