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PENGARUH STRUKTUR MODAL DAN LIKUIDITAS TERHADAP PROFITABILITAS PADA USAHA KECIL DAN MENENGAH DI INDONESIA Margaretha, Farah; ., Khairunisa
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
Publisher : Manajemen Bisnis Kompetensi

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ABSTRACT The problem of this research was the small and medium enterprises (SMEs) have an important and strategic role in the Indonesian economy, it is important to know the factors that affect the profitability of SMEs. The objectives of this research were to determine whether there are influencesof capital structure (DER) and liquidity (CR) to profitability (ROA) and (ROE) on SMEs. The methodology of this research was multivariate linear regression analysis method. The samples were 57 SMEs which part of index Pefindo in 2010-2014. Finding and contribution in this research was showed that the capital structure of the significant negative effect on profitability (ROA), but the capital structure does not significantly influence (ROE). While liquidity has no significant effect on profitability in this case (ROA) and (ROE). Implication of this research was managerials have to increase their retained earning for operating cost and continue to improve its efforts in managing the companyÃ¢â¬â¢s capital structure as efficiently and effectively as possible in order to achieve the desired level of profitability, and use the retained earnings to reduce the use of a large debt from third parties for the companyÃ¢â¬â¢s operations. Keywords: capital structure, index pefindo, liquidity, profitability, small and medium enterprises

EFEK MODERASI UKURAN PERUSAHAAN PADA PENGARUH GOOD CORPORATE GOVERNANCE TERHADAP NILAI PERUSAHAAN (Studi pada Perusahaan-Perusahaan Emiten yang Terdaftar Pada LQ 45 Periode Agustus 2014 s/d Januari 2015) Surjadi, Christy; Tobing, Rudolf L.
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
Publisher : Manajemen Bisnis Kompetensi

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ABSTRACT Firm value is certain conditions as an overview of public trust in a company that can be seen from the quality of the profit generated. However, earnings quality assessment information often does not reflect the actual company performance. This research method uses descriptive research with causative approach. The objects of this research are companies which listed in LQ45 index, and data collection techniques using secondary data from the Indonesia Stock Exchange website. Data analysis technique used is ordinary least square with interaction/moderated regression analysis. The result of this research shows that the size of board of directors has no significant positive effect on the firm value. The size of company assets does not significantly moderate the positive effect of the size of the board of directors to the firm value. There are significant positive influences of the independent board size and the size of audit committee to the firm value. Finally, the size of company assets significantly moderate the positive effect of independent board size and the size of the audit committee to the firm value. Keywords: good corporate governance, size of company assets, firm value, audit committe, moderated regression analysis, LQ45

THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT AND QUALITY OF SERVICE PERCEIVED, IMAGE AND IMPLICATION ON CUSTOMER TRUST TO CHOOSE HOTEL STAR FOUR AND FIVE IN DKI JAKARTA ., Mulyati
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
Publisher : Manajemen Bisnis Kompetensi

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ABSTRACT This study was conducted at four and five star hotels in Jakarta. The purpose of this study was to determine the effect of Customer Relationship Management and Service Quality, image individually (partial) or jointly (simultaneously) and its implications on Customer Trust Four and Five Star Hotels in Jakarta. The research problem is formulated in 7 hypotheses were tested using SEM analysis tools 8:30 LISREL program with 310 respondents, it is concluded as follows: Customer Relationship Management proved a small but not significant effect t < 2 (0.68 < 2) to Hotel image. Quality of Service perceived proved positive and significant effect on the image Hotel. Customer Relationship Management and Service Quality together proved to be a positive and significant effect on the image Hotel. Customer Relationship Management proved positive and significant effect on customer confidence. Service Quality proved positive and significant effect on customer confidence. Hotel Image proved significant influence but not t < 2 (1.06 <2) of the Customer Trust. Customer Relationship Management and Service Quality perceived and Hotel image together proved to be a positive and significant effect on customer confidence. Keywords: customer relationship management, perceived service quality, hotel image and customer trust

EKSPOSUR NILAI TUKAR DOLAR (US$) PADA PERUSAHAAN MULTINASIONAL DI INDONESIA Mata, Vivilia Wulandari Tarru; Pangeran, Perminas
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
Publisher : Manajemen Bisnis Kompetensi

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ABSTRACT This research was intended to test the dollar (US$) foreign exchange exposure towards the multinational company in Indonesia. This research used theory of hedging policy about the foreign exchange exposure. Foreign exchange exposure could be explained by the companyÃ¢â¬â¢s internal variables, which are size, dividend payout ratio (DIV), quick ratio (QR), a market-to-book equity ratio (MBE) and long-term debt ratio (DE). The results showed that the dividend payout ratio and market-to-book equity ratio had an influence on the level of foreign exchange exposure. Keywords: foreign exchange exposure, hedging

PENGARUH FAKTOR INTERNAL DAN EKSTERNAL BANK TERHADAP KINERJA KEUANGAN PADA BANK UMUM DI INDONESIA Lestari, Henny Setyo; Aprilriani, Giya
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
Publisher : Manajemen Bisnis Kompetensi

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ABSTRACT Research aims to determine the influence of significant internal and external factors that affect the performance of bank commercial bank in Indonesia. This research is use purposive sampling method to classify the company that will be sample analysis 20 banks was passed some criteria to be the samples of this research. The statistical method used is multiple regression with eviews 9. The dependent variable used is Return On Equity (ROE) and Economic Value Added (EVA). Independent variables used are Capital Adequacy Ratio (CAR), Asset Quality (ASQ), Deposits (TDTA), Efficiency (EFF), Operating efficiency (OPEFF), Inflation (INF) and Gross Domestic Product (GDP). The results show that there is a negatif influence between Capital Adequacy Ratio on theÃÂ Return On Equity. And there is a positive influence between Economic Growth on the Return On Equity. Asset Quality, Deposits, Efficiency, Operating efficiency, Inflasi insignificant on the Return On Equity. Asset Quality have a positive influence on the Economic Value Added (EVA). And Operating efficiency have a negative influence on the Economic Value Added. Capital Adequacy Ratio, Deposits, Efficiency, Inflasi dan Economic Growth insignificant on the Economic Value Added. Keywords: asset quality, capital adequacy ratio, deposits, efficiency, inflasi, operating efficiency, economic growth

STUDI PERBANDINGAN PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN RESTORAN CEPAT SAJI Anwar, Roseline Mannuela
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
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ABSTRACT Fast food restaurants is an obvious example of the hybrid product which shows the mix of tangible goods and intangible service. In a fast food restaurant, customers not only buy and consume food from the restaurant, but they also getting the services provided by the restaurant. This shows that there is a combination between products (tangible) and services (intangible) in a fast food restaurant industry. Customer satisfaction can be determined by the quality of the products (food) and the services provided by the restaurant. The purpose of this study was to examine the effect of product quality and service quality on customer satisfaction in fast food restaurants mediated by value perception and price perception. In this study, researcher will compare the two models, which is the model of product quality and service quality models. This research is rarely to do, especially comparing two model in marketing research. The non-probability sampling method with convenience sampling technique was used to determine the sample of respondents. At the first step, the full model was tested using Covariance-Based Structural Equation Modelling (CB-SEM) and produced unacceptable goodness of fit indices. However, the statistic test of two separated models shows that the product quality has higher significant effect on customer satisfaction of fast food restaurant mediated by both perceived value and perceived price than the effect of service quality. The study also shows that the perceived value has more important role as mediating variable than the role of perceived price. Keywords: product quality, service quality, value perception, price perception, customer satisfaction.

EFEK MODERASI UKURAN PERUSAHAAN PADA PENGARUH GOOD CORPORATE GOVERNANCE TERHADAP NILAI PERUSAHAAN (Studi pada Perusahaan-Perusahaan Emiten yang Terdaftar Pada LQ 45 Periode Agustus 2014 s/d Januari 2015) Surjadi, Christy; Tobing, Rudolf L.
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
Publisher : Manajemen Bisnis Kompetensi

Show Abstract | Download Original | Original Source | Check in Google Scholar

ABSTRACT Firm value is certain conditions as an overview of public trust in a company that can be seen from the quality of the profit generated. However, earnings quality assessment information often does not reflect the actual company performance. This research method uses descriptive research with causative approach. The objects of this research are companies which listed in LQ45 index, and data collection techniques using secondary data from the Indonesia Stock Exchange website. Data analysis technique used is ordinary least square with interaction/moderated regression analysis. The result of this research shows that the size of board of directors has no significant positive effect on the firm value. The size of company assets does not significantly moderate the positive effect of the size of the board of directors to the firm value. There are significant positive influences of the independent board size and the size of audit committee to the firm value. Finally, the size of company assets significantly moderate the positive effect of independent board size and the size of the audit committee to the firm value. Keywords: good corporate governance, size of company assets, firm value, audit committe, moderated regression analysis, LQ45

EKSPOSUR NILAI TUKAR DOLAR (US$) PADA PERUSAHAAN MULTINASIONAL DI INDONESIA Mata, Vivilia Wulandari Tarru; Pangeran, Perminas
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
Publisher : Manajemen Bisnis Kompetensi

Show Abstract | Download Original | Original Source | Check in Google Scholar

ABSTRACT This research was intended to test the dollar (US$) foreign exchange exposure towards the multinational company in Indonesia. This research used theory of hedging policy about the foreign exchange exposure. Foreign exchange exposure could be explained by the companyÃ¢â‚¬â„¢s internal variables, which are size, dividend payout ratio (DIV), quick ratio (QR), a market-to-book equity ratio (MBE) and long-term debt ratio (DE). The results showed that the dividend payout ratio and market-to-book equity ratio had an influence on the level of foreign exchange exposure. Keywords: foreign exchange exposure, hedging

PENGARUH FAKTOR INTERNAL DAN EKSTERNAL BANK TERHADAP KINERJA KEUANGAN PADA BANK UMUM DI INDONESIA Lestari, Henny Setyo; Aprilriani, Giya
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
Publisher : Manajemen Bisnis Kompetensi

Show Abstract | Download Original | Original Source | Check in Google Scholar

ABSTRACT Research aims to determine the influence of significant internal and external factors that affect the performance of bank commercial bank in Indonesia. This research is use purposive sampling method to classify the company that will be sample analysis 20 banks was passed some criteria to be the samples of this research. The statistical method used is multiple regression with eviews 9. The dependent variable used is Return On Equity (ROE) and Economic Value Added (EVA). Independent variables used are Capital Adequacy Ratio (CAR), Asset Quality (ASQ), Deposits (TDTA), Efficiency (EFF), Operating efficiency (OPEFF), Inflation (INF) and Gross Domestic Product (GDP). The results show that there is a negatif influence between Capital Adequacy Ratio on theÃ‚Â Return On Equity. And there is a positive influence between Economic Growth on the Return On Equity. Asset Quality, Deposits, Efficiency, Operating efficiency, Inflasi insignificant on the Return On Equity. Asset Quality have a positive influence on the Economic Value Added (EVA). And Operating efficiency have a negative influence on the Economic Value Added. Capital Adequacy Ratio, Deposits, Efficiency, Inflasi dan Economic Growth insignificant on the Economic Value Added. Keywords: asset quality, capital adequacy ratio, deposits, efficiency, inflasi, operating efficiency, economic growth

STUDI PERBANDINGAN PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN RESTORAN CEPAT SAJI Anwar, Roseline Mannuela
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
Publisher : Manajemen Bisnis Kompetensi

Show Abstract | Download Original | Original Source | Check in Google Scholar

ABSTRACT Fast food restaurants is an obvious example of the hybrid product which shows the mix of tangible goods and intangible service. In a fast food restaurant, customers not only buy and consume food from the restaurant, but they also getting the services provided by the restaurant. This shows that there is a combination between products (tangible) and services (intangible) in a fast food restaurant industry. Customer satisfaction can be determined by the quality of the products (food) and the services provided by the restaurant. The purpose of this study was to examine the effect of product quality and service quality on customer satisfaction in fast food restaurants mediated by value perception and price perception. In this study, researcher will compare the two models, which is the model of product quality and service quality models. This research is rarely to do, especially comparing two model in marketing research. The non-probability sampling method with convenience sampling technique was used to determine the sample of respondents. At the first step, the full model was tested using Covariance-Based Structural Equation Modelling (CB-SEM) and produced unacceptable goodness of fit indices. However, the statistic test of two separated models shows that the product quality has higher significant effect on customer satisfaction of fast food restaurant mediated by both perceived value and perceived price than the effect of service quality. The study also shows that the perceived value has more important role as mediating variable than the role of perceived price. Keywords: product quality, service quality, value perception, price perception, customer satisfaction.

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Reviewer

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Location Kota adm. jakarta barat, Dki jakarta INDONESIA

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Contact Name
-

Contact Email
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Phone
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Journal Mail Official
-

Editorial Address
-

Location
Kota adm. jakarta barat,

Dki jakarta

INDONESIA