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JAM : Jurnal Aplikasi Manajemen

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Published by Universitas Brawijaya

ISSN : 16935241 EISSN : 23026332 DOI : -

Core Subject : Science,

Decision Sciences, Operations Research & Management

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.

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Articles 20 Documents

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Search results for , issue "Vol. 15 No. 2 (2017)" : 20 Documents clear

SMES'INNOVATION OF THE MEDIATOR OF THE INFLUENCE OF THE IMPLEMENTATION OF CSR PROGRAM ON COMPETITIVE ADVANTAGE OF SMES IN MALANG Ratnawati, Ratnawati
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

The purpose of this study is to study the effect of CSR program implementation on SME innovation as a mediator of CSR program influence of competitiveness of Competitive Small Medium Enterprises in Malang City. The analysis unit used is Small and Medium Enterprises (UKM) located in Malang City which gets CSR program from Government or Private sector of 198 SMEs, out of 460 SMEs who received assistance from the CSR program. Analytical tool used is Structural Equation Modeling (SEM). The results show that partnerships with government and private parties through CSR programs can contribute to the improvement of innovation for SMEs, through innovation of products, processes and business systems of SMEs, so as to create competitive advantage.

IMPROVING WORK ENGAGEMENT OF GAS STATION OPERATOR WITH THE ROLE OF JOB RESOURCE, JOB DEMAND, AND JOB SATISFACTION Syailendra, Bianca; Soetjipto, Budi W.
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

Gas station operator is the spearheading of organizations that deal directly with the public because the operator must have work engagement in order to carry out the work in accordance with the company's expectations. The purpose of this study is to determine the effect of job demand, job resources, and job satisfaction at gas station operator to work engagement. The study involved 200 operators at a gas station in Jakarta with a quantitative method. The result is job demand positive and significant impact on job satisfaction, job satisfaction positive and significant impact on the work engagement, job resource influential slight positive but not significant to work engagement, job demand positive effect but not significant to work engagement, and job resource negative and not significant effect on job satisfaction. The study found the results that the effect of job demand in gas station operator is in contrast with previous studies and the effect of job resource is also different in previous studies because of differences in the job demand and level of job satisfaction.

THE INFLUENCE OF DOCTOR'S COMMUNICATION SKILL AND PATIENT CHARACTERISTICS ON PATIENT COMPREHENSION OF CAESAREAN SECTION IN RSIA PURI BUNDA MALANG Satiti, Yudha Rose; Hakim, Lukman; Rasyid, Harun Al
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

The new era of health culture is concerned about patient safety, where the patients have the right to obtain information from doctors about the actions & treatment for them. Preliminary study results show that comprehension level of Caesarean section patients is still low (56%) and there is a big risk for the hospital to get medical litigations. This study aims to determine the influence of physician communication skills and patient's characteristics against the patient's comprehension of caesarean section. This study was an observational study with the cross sectional approach with 70 post-cesarean patients samples using purposive sampling. Data were collected by a questionnaire containing questions about physician communication skills, patient's comprehension and patient's characteristics and this study using logistic regression analysis. The test results showed that simultaneously, there is significant influence between doctor's communication skills, age, a level of education and experience of the patient against the patient's comprehension. Partially, showed a significant influence of physician communication skills and patient experience on the patient's comprehension of a caesarean section, with the most dominant factor is physician communication skills.Therefore, the hospital can improve physician communication skills by doing communication training.

STUDY ON DIRECTOR'S POLICY ON DISCHARGE WAITING TIME OF INPATIENTS IN UNIVERSITY OF MUHAMMADIYAH MALANG HOSPITAL Anwar, Jamilatus Syamsiah; Mansur, Muhammad; Djamhuri, Ali
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

Completion inpatient discharge administration is a combination of some unit performance in services of a particular patient in a hospital. Delay in inpatient discharge due to delays in the completion process of administration have an impact such as prolong the waiting time of inpatient discharge. Waiting time can change patient's perception of the service quality of RS UMM. This study aims to determine the difference between waiting time of inpatient discharge service before and after enactment of director policy administration. This study is descriptive research with the research design use pre and post intervention. Development of data use observation in three (3) point of research, that is the ward, pharmacy, and cashier. The relationship between the director policy with inpatient discharge waiting time in RS UMM tested by using independent T-test in statistical software SPSS 20.0.The result showed no difference between waiting time of inpatient discharge services before and after implementation of director policy administration, although the data obtained that the waiting time before greater than waiting time after enactment of director policy administration (3,222 hours > 2,802 hours). The process of observation found another factor that suspected to affect the administrative process, they are the time of visiting from specialist over at 20.00 and under 07.00, the giving information of discharge patient not by the doctor in charge, a weak system of evaluation program by the managerial, and manufacture of prescription drugs that are not according with hospital formulary.

TECHNOPRENEURSHIP INTENTIONS IN FACULTY OF COMPUTER SCIENCE BRAWIJAYA UNIVERSITY STUDENTS Mursityo, Yusi Tyroni; Astuti, Endang Siti; Suharsono, Eko Ganis
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

This study investigates whether information technology students participation within factors such as desirability and feasibility affects Creativity and Technopreneurship Intentions before or after their graduation. Using a sample of 187 students within computer science faculty, Brawijaya University, this study finds that participation in desirability and feasibility and Creativity is positively associated with measured Technopreneurship Intentions. Sem-pls analysis methods with SPSS and Warp-PLS is implemented. Further analysis arising from desirability and feasibility reveals that is fully mediated with Creativity and Technopreneurship Intentions. Overall, these findings offer empirical evidence on the importance of desirability and feasibility of the relationship between Creativity and Technopreneurship Intentions.

PROBABILITY OF DEFAULT, INTEREST MARGIN, AND BANK EFFICIENCY: EMPIRICAL TEST OF MERTON MODEL IN INDONESIAN BANKING Wibowo, Buddi
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

Measurement of bank failure risk is still a challenging research problem. This study is aimed to measure the Indonesia banks probability of bankruptcywith Model Merton which has the better predictive power and is based on a far stronger financial theoretical frameworkcompared to the popular bankruptcy prediction model which is categorized by Sundaresan (2013) as a theoretical model such as Altman Z-score model and Ohlson 0 score more popular. The study also examine the relationship of bank efficiency and market power with its probability of default. The test results demonstrate that bank efficiency significantly affects the dynamics of bank's default risk.

FINANCIAL PERFORMANCE ANALYSIS USING ECONOMIC VALUE ADDED AND MARKET VALUE ADDED METHOD IN PT GUDANG GARAM Tbk, PT HANJAYA MANDALA SAMPOERNA Tbk AND PT BENTOEL INTERNASIONAL INVESTAMA Tbk Prabowo, Satriya Candra Bondan
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

The underlying concept of using the Economic Value Added (EVA) measurement method is the Management by Open Book (MBOB) which has a brief understanding of openness or transparency. The basis of the MBOB system is that the information received by employees should not only help them do the job effectively, but also to understand how to help the company as a whole in achieving its vision and mission. Using quantitative descriptive research method with research object of PT Gudang Garam Tbk, PT Hanjaya Mandala Sampoerna Tbk and PTBentoel Internasional Investama in 2011 until 2015, this research giving a description about company's financial performance. Based on the result from research known that PT Gudang Garam Tbk and PT Hanjaya Mandala Sampoerna Tbk produced positive EVA and MVA values for 5 (five) years of the research period. PT Bentoel Internasional Investama Tbk got negative EVA value during the last 4 (four) years of research. Meanwhile, the MVA value of the three companies was positive.

INTANGIBLES RESOURCES AND CORPORATE PERFORMANCE: THE ROLE OF CORPORATE ENTREPRENEURSHIP AS MEDIATOR AND ENTREPRENEURIAL ACTION AS MODERATOR Wahjudono, Denny Bernardus Kurnia
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

This study examined the mediating role of corporate entrepreneurship in the effects of corporate reputation, strategic leadership, and corporate culture on corporate performance, in turn, the moderating role of entrepreneurial action in the relationship between corporate entrepreneurship and corporate performance. This study was organization- level of 24 business units. From each business unit, this study selected six to nine respondents consisting of the general manager, manager, supervisor, and senior staff; 156 respondents totally. Structural equation modeling with Partial Least Squares (SEM-PLS) was used to test the measurement model of each construct. In addition, SEM-PLS also used to verify the mediating role of corporate entrepreneurship as well as the moderating role of entrepreneurial action. The results showed that corporate reputation, strategic leadership, and corporate culture were positively associated with corporate performance through corporate entrepreneurship as a mediator. Moreover, the relationship between corporate entrepreneurship and corporate performance was strengthened by entrepreneurial action. Entreprises should develop, maintain, and improve their intangibles resources to provide the good entrepreneurship value for them. The good entrepreneurship value may improve the corporate performance which strengthened by entrepreneurial action.

THE EFFECT OF MOTIVATION AND COMPETENCE ON EMPLOYEE PERFORMANCE IN SATELLITE TECHNOLOGY CENTER - NATIONAL INSTITUTE AERONAUTICS AND SPACE Sujiati, Sujiati; Ma'arif, M. Syamsul; Najib, Mukhamad
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

This study aims toanalyze the effect of motivation and competency factor on employee performance in Satellite Technology Center-National Institute of Aeronautics and Space. This study uses a quantitative approach using descriptive analytic surveywith cross-sectional study. Respondents in this study of 79 people who are employees of part dissemination, program and facility, administration.The data analysis used in this research were descriptive analysis and Structural Equation Modeling (SEM) PLS. The results show that motivationhas significant effect either directly or indirectly through the competency on employee performance in Satellite Technology Center-National Institute of Aeronautics and Space.

THE INFLUENCE OF THE MECHANISM OF GOOD CORPORATE GOVERNANCE AND CAPITAL STRUCTURE ON VALUE OF FIRM IN BANKING SUB SECTOR THAT WENT PUBLIC IN IDX IN 2010-2014 Lasmanah, Lasmanah; Yuniar, Chintya Ratna
Jurnal Aplikasi Manajemen Vol. 15 No. 2 (2017)
Publisher : Universitas Brawijaya, Indonesia

The purpose of this study to analyze the conditions and the influence of good corporate governance mechanisms are proxied by institutional ownership, independent commissioner and audit committee as well as the capital structure Debt Equity Ratio is proxied by the value of companies in the banking industry that went public during the 2010-2014 period. This study using purposive sampling and non-probability sampling technique with a total sample of 26 banks from 46 banks. The results showed that the joint mechanism of good corporate governance and capital structure provides weak influence on firm value. Hypothesis testing together shows that the mechanisms of good corporate governance and capital structure significantly affect the value of the company, while the partial mechanism of Good Corporate Governance provides a very weak influence the direction of positive correlation and significantly affect the value of the company. Then the capital structure provides a very weak influence the direction of the relationship is a negative and significant effect on firm value.

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