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INDONESIA
JURNAL EKONOMI AKUNTANSI DAN MANAJEMEN
Published by Universitas Jember
ISSN : 14125366     EISSN : 24599816     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ekonomi, Akuntansi,dan Manajemen (JEAM) diterbitkan oleh Fakultas Ekonomi Universitas Jember, sebagai media transformasi Ilmu Pengetahuan dan Teknologi. Terbit 2 (dua) kali dalam setahun pada bulan April, dan September dengan ISSN (Print): 1412 - 5366 dan ISSN (Online): 2459 - 9816. Penyunting menerima tulisan yang belum pernah dimuat di media lain, dengan mengacu pada pedoman penulisan yang ada
Arjuna Subject : -
Articles 6 Documents
 1 
Search results for , issue "Vol 13 No 2 (2014)" : 6 Documents clear
PERANAN EXPERIENTIAL MARKETING DAN KEPUASAN PASIEN DALAM MENCIPTAKAN LOYALITAS PASIEN RUMAH SAKIT FATIMAH BANYUWANGI Mohamad Dimyati
Jurnal Ekonomi Akuntansi dan Manajemen Vol 13 No 2 (2014)
Publisher : Universitas Jember

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Abstract

Penelitian ini bertujuan untuk menguji pengaruh: experiential marketing terhadap kepuasan pasien; experiential marketing terhadap loyalitas pasien; dan kepuasan pasien terhadap loyalitas pasien; serta untuk mengetahui peranan experiential marketing dan kepuasan pasien dalam menciptakan loyalitas pasien rumah sakit Fatimah Banyuwangi. Instrumen penelitian menggunakan kuesioner yang mencerminkan persepsi dan harapan pasien tentang experiential marketing yang diterapkan rumah sakit serta kepuasan dan loyalitas pasien rumah sakit Fatimah Banyuwangi. Populasi penelitian adalah seluruh pasien rumah sakit Fatimah Banyuwangi. Metode sampling menggunakan startified purposive sampling. Jumlah sampel 120 responden, dengan alokasi disproposional untuk pasien rawat jalan dan pasien rawat inap, masing-masing diambil 60 responden. Metode analisis menggunakan struktural equation modeling (SEM). Hasil penelitian menunjukkan bahwa experiential marketing berpengaruh positif signifikan terhadap kepuasan pasien, Experiential marketing berpengaruh tidak signifikan terhadap loyalitas pasien, dan kepuasan berpengaruh signifikan positif terhadap loyalitas pasien, dan kepuasan pasien memiliki peranan yang lebih penting dibanding experiential marketing dalam menciptakan loyalitas pasien rumah sakit Fatimah Banyuwangi. Kata kunci: Experiential marketing, kepuasan pasien, loyalitas pasien.
ANALISIS DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA LABORATORIUM PARAHITA DIAGNOSTIC CENTER CABANG JEMBER Akhmad Suharto
Jurnal Ekonomi Akuntansi dan Manajemen Vol 13 No 2 (2014)
Publisher : Universitas Jember

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Abstract

The problem in this study was motivated by complaints from customers for services received by the customer, which should not happen considering the complaint that the motto of Parahita lab is to provide services with a vengeance. While competition in the field of health services increasingly stringent, making it mandatory for Parahita Laboratory to continue to improve services. Because if standing companies offering the same services, customers still rely on the Health Parahita Laboratory Diagnostic Center Jember Branch. The problem in this research is to measure how much the level of customer satisfaction of each variable intangibles / tangibles, reliability, responsiveness, empathy and assurance. And to determine which variables are the dominant influence on customer satisfaction Parahita Laboratory Diagnostic Center Jember Branch. Population of this study is that all customers who check in Parahita Laboratory Diagnostic Center Branch in Jember for 1 month starting on 20 December 2012 until 20 January 2013. The samples in this study with purposive sampling with criteria (1) The customer has to check the DC Parahita Laboratory Jember branch over 2kali. (2) Customers who can provide information or be able to communicate. The results of this study are known (1) that the calculated F is greater than F table (22.552> 2.3861) so it can be concluded simultaneously all independent variables affect the dependent variable. (2) that t variable intangibles (2,122), reliability (2.271), responsiveness (2,186), empathy (7.648), collateral (2,794), greater than t table (2.0211) that proved to significantly affect customer satisfaction . (3) variable empathy dominant influence on customer satisfaction.
BLUE OCEAN STRATEGY PENGEMBANGAN PARIWISATA DI PROPINSI KEPULAUAN BANGKA BELITUNG Hamsani Hamsani; Devi Valeriani
Jurnal Ekonomi Akuntansi dan Manajemen Vol 13 No 2 (2014)
Publisher : Universitas Jember

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Abstract

As an area which has long been known as a tin, almost all economic activity depends on the tin industry. It is natural resources are not renewable, therefore, it should be thought for economy sector in support of the Bangka Belitung. Tourism is one of the sectors which have the potential for regional Bangka Belitung, bearing numerous tourist objects can be developed and packed; expected to contribute through tourist visits. The study is to analyze the development of tourism in the blue ocean strategy, is expected to provide inputs and become priority for stabilizing regional economy in the future. Things to be carried out, i.e. by the way subtract, create and enhance within the framework of a step in developing tourism in Bangka Belitung. The analysis method is applicable in the strategy is the ocean or the blue ocean namely creating the market without competitive and to let the no longer relevant.
PENGARUH DANA PIHAK KETIGA, CAPITAL ADEQUECY RATIO, FINANCING TO DEPOSIT RATIO, DAN NON PERFORMING FINANCING TERHADAP PENYALURAN PEMBIAYAAN PADA PT BPRS LANTABUR JOMBANG Reswanda Reswanda; Wenda Wahyu C
Jurnal Ekonomi Akuntansi dan Manajemen Vol 13 No 2 (2014)
Publisher : Universitas Jember

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Abstract

PT. BPRS Lantabur merupakan satu-satunya BPRS yang ada di kota Jombang yang memfokuskan usaha pada micro banking yang berlandaskan prinsip syariah. Seiring dengan pertumbuhan BPRS Lantabur, kondisi outstanding pembiayaan dan asset semakin berkembang pesat dari waktu ke waktu. Khususnya dalam hal perkembangan outstanding pembiayaan, terdapat faktor-faktor yang mempengaruhi penyaluran pembiayaan tersebut. dalam hal ini adalah faktor-faktor internal yang juga merupakan rasio untuk mengetahui tingkat kesehatan suatu bank. Oleh karena itu, perlu dilakukan pengujian apakah faktor-faktor internal yang meliputi DPK (Dana Pihak Ketiga), CAR (Capital Adequacy Ratio), FDR (Financing to Deposit Ratio) dan NPF (Non Performing Financing) berpengaruh signifikan terhadap penyaluran pembiayaan. Penelitian ini menggunakan PT. BPRS Lantabur sebagai obyek penelitian dengan periode penelitian dari bulan Januari 2011 hingga bulan Desember 2012. Teknik analisis yang digunakan adalah regresi linier berganda. Sedangkan untuk uji hipotesis menggunakan uji-t (menguji pengaruh variable secara parsial) dan uji-F (menguji pengaruh variable secara simultan) dengan tingkat signifikansi 5%. Berdasarkan penelitian diperoleh hasil bahwa DPK (Dana Pihak Ketiga) dan FDR (Financing to Deposit Ratio) berpengaruh signifikan terhadap penyaluran pembiayaan pada BPRS Lantabur, sedangakan CAR (Capital Adequacy Ratio) dan NPF (Non Performing Financing) tidak berpengaruh signifikan terhadap penyaluran pembiayaan pada PT. BPRS Lantabur. Sehingga untuk meningkatkan penyaluran pembiayaan, PT. BPRS Lantabur wajib melakukan penghimpunan dana secara optimal, sedangkan CAR (Capital Adequacy Ratio) dan NPF (Non Performing Financing) tidak berpengaruh signifikan terhadap penyaluran pembiayaan dikarenakan permodalan PT BPRS Lantabur cukup kuat dan memiliki kemampuan manajemen yang baik dalam mengelola portofolio pembiayaan. Meskipun demikian BPRS Lantabur tetap wajib menjaga posisi CAR (Capital Adequacy Ratio) tidak kurang pada angka 8% dan menjaga posisi NPF (Non Performing Financing) pada angka kurang dari 10% sesuai ketentuan dari Bank Indonesia
PENGARUH LABA BERSIH, ARUS KAS OPERASI, DAN UKURAN PERUSAHAAN TERHADAP KEBIJAKAN DIVIDEN (Studi Empiris pada Perusahaan Manufaktur yang listed di Bursa Efek Indonesia) Nindi Septia One Dhira; Novi Wulandari; Nining Ika Wahyuni
Jurnal Ekonomi Akuntansi dan Manajemen Vol 13 No 2 (2014)
Publisher : Universitas Jember

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Abstract

This study aimed to analyze the effect of Net Income, Cash Flow from Operations, and The Size Of The Company To Dividend Policy of manufacturing company listed in Indonesia Stock Exchange (IDX ). Data used in this study is a secondary data from annual financial reports of thirtyseven companies during the four years from 2006-2009. The independent variables are Net Income , Operating Cash Flow, and The Size Of The Company, while the dependent variable is Dividend Policy proxied by the dividend yield. Samples of this research determined using purposive sampling method. To analyze the effect of independent variables to dependent variable, the reseachers use regretion analysis. The test results shows that The Net Income, Operating Cash Flow, And The Size Of The Company Partially Influence The Dividend Policy.
ANALISIS FAKTOR KEUANGAN DAN NON KEUANGAN YANG MEMPENGARUHI PREDIKSI PERINGKAT OBLIGASI SYARIAH (STUDI EMPIRIS PADA PERUSAHAAN PENERBIT OBLIGASI SYARIAH YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2010-2012) Ike Arisanti; Isti Fadah; Novi Puspitasari
Jurnal Ekonomi Akuntansi dan Manajemen Vol 13 No 2 (2014)
Publisher : Universitas Jember

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Abstract

This study purposes to analyze the influence of financial and non financial factors to prediction of the rating Islamic bond in indonesia. The study used independent variable,that is financial factor (growth, size, profit sharing/fee, liquidity) and non financial factor ( secure and maturity) and dependent variable that is the rating of Islamic bond. This study applied logistic regresion analysis with sample collection methods using purposive sampling. After selecting fixed criterias, there were 25 Islamic bonds chosen with the numbers of 75 investigation from periods of 2010-2012. The result of this study showed that significantly effect the variable growth (X1) , size(X2), profit sharing/ fee (X3), liquidity (X4), secure (X5), maturity (X6) simultaneously to the rating prediction of Islamic bond in indonesia. Partially, variable variables of growth (X1) , size (X2), profit sharing/ fee (X3) which referred not significant affecting to the rating prediction of Islamic bond in indonesia. Meanwhile, variables of liquidity (X4), secure (X5), maturity ( X6) referred significant affecting to the rating prediction of Islamic bond in indonesia. Key word: slamic Bond rating, financial and non financialfactors, purposive sampling and logistic regression analysis.

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