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INDONESIA
JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal)
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : 24601586     EISSN : 24601586     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Kebijakan publik, manajemen publik, otonomi daerah.
Arjuna Subject : -
Articles 18 Documents
 1   2 
Search results for , issue "Vol 2 No 02 (2016)" : 18 Documents clear
HUBUNGAN PENERAPAN MANAJEMEN PUSKESMAS DAN KOMITMEN KERJA PETUGAS DENGAN MUTU PELAYANAN PENGOBATAN DI POLI UMUM PUSKESMAS KABUPATEN BANGKALAN (Studi di Puskesmas Se-Kabupaten Bangkalan) ., Shobirin
JPAP: Jurnal Penelitian Administrasi Publik Vol 2 No 02 (2016)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v2i02.1006

Abstract

Health care quality problems in health centers is growing into a serious public health problem . The low quality of puskesmas is often a complaint from the public . The demands of today's society will be quality health services is increasing. a strong commitment to be willing to devote all its capabilities for the benefit of health centers in improving the quality of health services. This research is analytic survey research with cross sectional approach with quantitative approach . Data collection at once at a time (point time approach) . The total sample of 105 doctors and nurses at the health center of Bangkalan Public Poli . To test the relationship pattern researchers used an analysis tool of logistic regression chi square test with SPSS version 16 . The results showed that: 1) with a p value of 0.001 No Relationship Management Application Service Quality Medical health center, 2) with p value 0.000 Labour Relations Officers Commitment to Quality Medical Care. Employees who have work commitments to be more responsible in providing the best service qualityKeywords : Application management clinic, working Commitment , Quality of Service
STRATEGI PEMERINTAH KABUPATEN MOJOKERTO UNTUKMENINGKATKAN KUALITAS PELAYANAN DI SEKTOR PARIWISATA (Studin Pada Dinas Pemuda, Olahraga, Kebudayaan dan Pariwisata Kabupaten Mojokerto) Mahfudi, Andri
JPAP: Jurnal Penelitian Administrasi Publik Vol 2 No 02 (2016)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v2i02.997

Abstract

Sector Tourism sevice is one of the effort that can improve tourism interprice in those area. This research is to know and always the tourism condition, strategy to improve the sector tourism service done by public young service, sport, culture and tourism of Mojokerto district. But tourism sector still has some obstacle so is is need some strategies to improve the quality of service by the district goverment at tourism in Mojokerto. To know the strategy to improve the quality of tourism sector service, so in this research , the researcher used qualitative method with description approach. Based on the research, the researcher found that there were there strategies which were used by the public young service, sport, culture and tourismof Mojokerto district to improve the quality of the tourism sektor service. Those were improve the tourism, tourism promotion, and contruction tourism interprise. But in those strategies still have some obstacles whether internal or external obstacle.Key words : Strategy, Tourism Service, Quality of Service.
REFORMASI BIROKRASI ADMINISTRASI PELAYANAN PAJAK KENDARAAN BERMOTOR BERBASIS MOBILE TECHNOLOGY DI KANTOR BERSAMA SAMSAT PROVINSI JAWA TIMUR Sunarya, Aris
JPAP: Jurnal Penelitian Administrasi Publik Vol 2 No 02 (2016)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v2i02.1002

Abstract

This study aims to analyze and understand the urgency the development of bureaucracy reform as one of the regional taxation service administration reform comprises of policies regulation element, human resources, information technology and coordination to resulting in public service is clearly its benchmark toward data efficiency and effectiveness improvement of governance and procedures in KB Samsat and also increasing transparency and accountability, so simultaneous commitment of the action to determine the successful of bureaucracy reforms implementation. Bureaucracy reforms of regional taxation service administration in KB Samsat with mobile technology to answer the service development challenges already done by KB Samsat of East Java and the developing of tax service administration on motor vehicles is paperless-based or further development. These development done sustainable from human resource, institutional and visionary leadership by creating Samsat service fall into 2 lockets with Conventional Samsat, Semi Modern Samsat and Modern Samsat models with cooperation Government to Government (G to G), Goverment to Bussines (G to B), Goverment to Citizen (G to C) by benefitting optimum information technology toward mobile technology then emerge service product and report administration suitable with people’s expectation today.Keywords : Bureaucratic Reform, Public Service Innovation, Tax Administation Reform, Mobile Technology.
IMPLEMENTASI PERATURAN DAERAH KABUPATEN TUBAN NOMOR 12 TAHUN 2012 TENTANG ORGANISASI DAN TATA KERJA LEMBAGA LAIN DALAM PELAYANAN PERIZINAN DI KABUPATEN TUBAN Chotimah, Khusnul
JPAP: Jurnal Penelitian Administrasi Publik Vol 2 No 02 (2016)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v2i02.1007

Abstract

Tuban District Regulation No. 12 of 2012 is the legal basis for the establishment of BPPT Tuban. BPPT Tuban formation as a commitment Tuban regency government in the improvement of public services, especially in service licensing. The purpose of this study is to describe and analyze the implementation of Tuban District Regulation No. 12 of 2012 licensing service in Tuban and to identify the factors supporting and hindering the implementation of Tuban District Regulation No. 12 of 2012 licensing service in Tuban.This research is a qualitative descriptive study, conducted at BPPT Tuban informant BPPT employees Tuban, using qualitative data analysis techniques with the steps of data reduction, data display and conclusion.The results showed that the implementation of Tuban District Regulation No. 12 of 2012 licensing service has been running well, but not optimal. This is due to a decline in the target duration of the licensing process in 2015 that the target 5,23 is reached only 4,3. The factors supporting the implementation of this policy is the existence of socialization permits, the availability of adequate facilities and infrastructure, support from the government of Tuban and has full authority in the signing of 23 licenses. Whereas the inhibiting factor is the existing human resources is not adequate, there is no incentive for implementing the policy, as well as the unavailability of websites and online information systems.Suggestions from this research is to improve the quality of employees BPPT Tuban through training activities, incentives and sustainable increase in the number of employees, especially with expertise in the field of IT, the need for incentives for employees BPPT Tuban, to avoid the presence of extortion and need the availability of websites and systems information online so that the mechanism of the licensing process can be covered more easily by the public.Keywords: Implementation, Policy, Licensing Service
REFORMASI MENUJU LOCAL GOVERNMENT COUNCIL YANG BERKUALITAS (REFORM TOWARD QUALITY OF LOCAL GOVERNMENT COUNCIL) Mustofa, Amirul
JPAP: Jurnal Penelitian Administrasi Publik Vol 2 No 02 (2016)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v2i02.993

Abstract

Political reform has occurred in Indonesia, namely when the regime transition of power from the old order to new order, and when the transition toward the new order has yet to reform the order form is of very local government councils. Local government councils according to the opinion of the writer has never showed good political performance, they simply just as political actors who seek personal gain or rent seeking, either the status quo as well as rent-seeking hunters.In connection with these conditions the local government councils is a form of democracy at local government level is very importance role in accommodating the aspirations of the community and promote development at the local level. Referring to this idea the authors approach the study of reform as the basic options that can be found those items essential for local government reform towards a quality council. Variables of important reforms that opinion writer are:  minimize the number of political parties; amendment to the constitution need to be rethinking;political education to be a prerequisite determination of local government councils; and scope of work development of local government council.Key words: local government councils, policy reform, political parties
PERAN DINAS KEBERSIHAN DAN PERTAMANAN (DKP) DALAM MENINGKATKAN SARANA WISATA KOTA MASYARAKAT KOTA SURABAYA (STUDI KASUS PADA WISATA MANGROVE WONOREJO) Alfizar, Fandy
JPAP: Jurnal Penelitian Administrasi Publik Vol 2 No 02 (2016)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v2i02.998

Abstract

Tourism is a wide range of tourist activities and supported a variety of facilities and services provided by the public, employers, Government and Local Government. Wonorejo Mangrove Tour became one of the sights that have become icons of Surabaya citizens in the eyes of the local tourist travelers and foreign tourists. However, the actual inside Ecotourism Mangrove Wonorejo Surabaya are still many deficiencies, among others in terms of management and in terms of amenities. Associated with the condition, the author will conduct in-depth studies related to the role of manager of the parties in this case is devoted to and Sanitation Department (DKP) in developing Mangrove Wonorejo Tour as to improve tourist facilities lives in Surabaya city. The purpose of this study was to describe the role and Sanitation Department (DKP) Surabaya City Government on Mangrove Wonorejo Tour improve tourist facilities in the city of Surabaya City community. The research approach used in this study is a qualitative approach. Informants in this study is the travel manager of Mangrove Wonorejo Rungkut and surrounding communities Mangrove Wonorejo Rungkut travel. The collected data were analyzed with descriptive qualitative analysis. The results showed that the role and Sanitation Department (DKP) in Surabaya on Mangrove Wonorejo Tour in improving tourism facilities the city lives in Surabaya is just a role and focus in the cleanliness and landscaping in Wonorejo Mangrove Tour. More attention and Sanitation Department (DKP) in Surabaya to the tourist destination in this case is Mangrove tour Wonorejo Tour more emphasis on hygiene. And Sanitation Department (DKP) in Surabaya has always appealed to the manager and the local community to always keep the Mangrove Wonorejo sites. The management and the local community can then give an example of protecting the environment, especially in tourist locations mangrove Wonorejo that visitors have the awareness to jointly preserve mangrove ecosystems.Keywords: Tourism,  Tour Facilitation City, and Sanitation Department (DKP)
IMPLEMENTASI PERATURAN MENTERI KELAUTAN DAN PERIKANAN REPUBLIK INDONESIA NOMOR PER. 19/MEN/2010 Tentang Pengendalian Sistem Jaminan Mutu dan Keamanan Hasil Perikanan (Studi Mengenai Pelaksanaan Pemberian Sertifikat Ekspor Ikan Di Balai Karantina Kelas I Ilmu Flikhah, Anis Rosana
JPAP: Jurnal Penelitian Administrasi Publik Vol 2 No 02 (2016)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v2i02.1003

Abstract

Certification of fish exports carried out in order to ensure that fish or fishery products were produce from the territory of the Republic of Indonesia free of pest quarantine fish or illness that required, according to the type and amount with the accompanying documents as well as free or do not have the potential as a medium for disease be transmitted to humans. The purpose of this research is to analyze and describe the fish export certification services in Class I Fish Quarantine Surabaya, and to describe the positive impact gained the certification of exports of fish in Fish Quarantine Class I Surabaya. Analysis data techniques used in this research is descriptive qualitative data analysis techniques. The results showed that: a) fish export certification services in Class I Fish Quarantine Surabaya basically been carried out in accordance with the existing procedures that provide fast service, precise, inexpensive, safe, fair and accountable. However, there is a shortage of human resources side, there are the employees or less service personnel to be friendly to the public while giving fish export certification services; and b) The positive impact of obtaining export fish certification in Fish Quarantine Class I Surabaya are fish exporter obtained evidence that fish to be exported has met the requirements and declared free of the pest, quarantine fish or illness that required, so that the process of fish export activities can to do.Keywords: Implementation, Fish Export Certificates, Certification Service.
PERAN MANAJEMEN PD “PASAR SURYA” DALAM MENINGKATKAN KONTRIBUSI PENDAPATAN ASLI DAERAH (PAD) KOTA SURABAYA (Studi Kasus pada PD Pasar Surya Pasar Rungkut Baru) Nurliana, Mila
JPAP: Jurnal Penelitian Administrasi Publik Vol 2 No 02 (2016)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v2i02.1008

Abstract

Management of PD Pasar Surya Pasar Baru Rungkut still lacking even impressed neglected, therefore we need a change in the management of PD Pasar Surya Pasar Baru Rungkut to play a more in increasing its contribution to revenue (PAD) in Surabaya. The purpose of this study was to determine and describe the role of the management of PD Pasar Surya Pasar Baru Rungkut in Increasing Revenue (PAD) in Surabaya. This study was a qualitative research. Informants in this study consists of the management and managers Rungkut Pasar Baru, New Rungkut market traders and parking attendants in Rungkut Pasar Baru. Data were analyzed with descriptive qualitative data analysis techniques. The results showed that the management role of PD Pasar Surya Pasar Baru Rungkut in increasing contributions to revenue (PAD) in Surabaya is on the management booths of the existing market. Their booths empty marketplace utilized leased to the merchant market which are located adjacent to the PD Pasar Surya Rungkut Pasar Baru as a warehouse for the number of booths that there is more than the number of traders in Pasar Surya PD Pasar Baru Rungkut. This fact has provided additional income and budget for PD Pasar Surya Pasar Baru Rungkut so as to contribute also on enhancements to revenue (PAD) in Surabaya. Suggestions can be submitted related to the study are PD Pasar Surya Pasar Rungkut Baru supposed to promote and encourage street vendors (PKL) or to traders who do not have a location to sell fixed in the District Rungkut to rent booths PD Pasar Surya Pasar Rungkut Baru in conduct trading activities.Keywords: Role Management, Local Revenue (PAD), Regional Companies Market

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