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Cosmogov: Jurnal Ilmu Pemerintahan
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Core Subject : Social,
COSMOGOV: Jurnal Ilmu Pemerintahan is peer-reviewed Journal published by the Department of Government Science, Faculty of Social and Political Science, University of Padjadjaran. Published twice a year in April and October. COSMOGOV publishes various concept of thinking or ideas and the research in the area of Government Study, Cosmopolitan Governance, Political and Government, Local Government and Public Policy.
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Articles 12 Documents
Search results for , issue "Vol 10, No 1 (2024)" : 12 Documents clear
COMMUNISM AND DE-COMMUNIZATION: STUDY OF THE RISE AND COLLAPSE OF COMMUNISM IN INDONESIA AND UKRAINE: A COMPARISON Rambe, Safrizal; Chrisnandi, Yuddy; Haran, Olexiy
CosmoGov: Jurnal Ilmu Pemerintahan Vol 10, No 1 (2024)
Publisher : Department of Government, FISIP, Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/cosmogov.v10i1.51334

Abstract

The rise and fall of communism have caught the attention of many observers, including Indonesia and Ukraine. It is interesting to observe that communism in both countries had received comprehensive support during its revival but ended in destruction in Indonesia and Ukraine, which used to be countries that had the ideology of communism and later denounced communist regimes and banned propaganda of its symbols. This study wants to compare the existence of communism in Indonesia and Ukraine by referring to aspects of ideology and people's acceptance, forms and ideologies adopted by the two countries, figures who propagated it, supporting organizations, and the collapse of communism in Indonesia and Ukraine. This study uses a qualitative method by prioritizing library research in data collection, which then analyses and explains the meaning of the data or interprets it as accurately as possible.
FACTORS DRIVING PUBLIC SERVICE INNOVATION IN THE PEKAN KITA (PEKA) APPLICATION IN PEKANBARU CITY Rahman, Khairul; Khotami, Khotami; Setiawan, Riski; Safitri, Eka Anjani; Otman, Zaheruddin Bin
CosmoGov: Jurnal Ilmu Pemerintahan Vol 10, No 1 (2024)
Publisher : Department of Government, FISIP, Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/cosmogov.v10i1.51211

Abstract

The government is obliged to provide a means of complaint to manage public service complaints, and in each facility there must be information on the grievance mechanism that is implemented properly, quickly, appropriately and can be accounted for. The Pekanbaru City Government in responding to various demands and community needs for more responsive and effective services in handling public complaints has innovated public services, namely through the Pekan Kita Application (PEKA). The PEKA application is a means of public complaints to local governments, mobile-based and web-based for handling public complaints against public services that can be immediately handled by the Pekanbaru City Government. This study aims to determine the driving factors of public service innovation in the Pekan Kita (PEKA) application. This research uses qualitative methods. Data collection techniques include interviews, observation and documentation. The results of the study found that there are several factors driving public service innovation in the Pekan Kita (PEKA) application in Pekanbaru City, namely leadership factors, integrated services, community participation and involvement, commitment, and resources. Each context of public service innovation by local governments can have its own unique challenges and factors, so innovation strategies need to be adapted to local circumstances.

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