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Perancangan Website Tiket Online Bird Park Palembang Menggunakan Design Thinking Angel, Stevany; Sean, Obert; Engelica, Noviana; Hafildah, Nora
MDP Student Conference Vol 5 No 2 (2026): The 5th MDP Student Conference 2026
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v5i2.14263

Abstract

This research aims to design the official website of Palembang Bird Park as an information medium and online ticket booking platform. Palembang Bird Park, located in the Jakabaring area, has significant tourism potential with a collection of over 1,000 birds from various species. However, the conventional information and ticket booking system has become an obstacle in tourism development. This research applies the Design Thinking method, which includes the stages of Empathize, Define, Ideate, Prototype, and Test, to produce a user-centered design. The result is a website prototype with features including destination information, gallery, ticket prices, online ticket booking, and integrated payment system. Testing using the Black Box Testing method shows that all features function properly, with a success rate of 100%.