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All Journal Jurnal Riset Teknik Komputer Jurnal Riset Sistem Informasi
Nora Hafildah
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Computer Science & IT Education Industrial & Manufacturing Engineering Other

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PERANCANGAN UI/UX APLIKASI PEMESANAN TIKET BIRD PARK PALEMBANG BERBASIS WEBSITE Cindy Patricia Kadir; Michelle Patricia Wijaya; Monalisa Effendy; Ahmad Farisi; Nora Hafildah
Jurnal Riset Teknik Komputer Vol. 3 No. 1 (2026): Maret : Jurnal Riset Teknik Komputer (JURTIKOM)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/0ekvwv34

Abstract

This study aims to design the user interface and user experience (UI/UX) of a web-based ticket booking system for Bird Park Palembang. Currently, the ticket purchasing process is still conducted manually at the ticket counter, which results in long queues, limited access to information, and inefficient services, particularly during weekends and public holidays. In addition, Bird Park does not yet have an official website that provides centralized information regarding ticket prices and operating hours.This research employs a qualitative approach using the Design Thinking method, which consists of five stages: empathize, define, ideate, prototype, and test. Data were collected through direct interviews with Bird Park employees and visitors, field observations of the ticket purchasing process, and documentation of the promotional media used. The empathize stage was carried out to identify user problems and needs, which were then formulated in the define stage. Design solutions were developed during the ideate stage and implemented in the form of a UI/UX website prototype. Furthermore, the test stage involved users to evaluate ease of use, clarity of information, and interface comfort.The results indicate that the proposed UI/UX design is able to improve the efficiency of the ticket booking process and provide a better user experience compared to the manual system. Therefore, the application of the Design Thinking method is effective in producing a UI/UX design that meets user needs and supports improvements in service quality at Bird Park Palembang.
PERANCANGAN UI/UX APLIKASI PEREKRUTAN KARYAWAN PT RODA PRIMA PERKASA MENGGUNAKAN METODE DESIGN THINKING Vicinsky Owen Tanner; Wilbert Anderson; Darriel Dapples; Lionnell Julycell Huang; Ahmad Farisi; Nora Hafildah
Jurnal Riset Sistem Informasi Vol. 3 No. 2 (2026): April : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/d8efmv43

Abstract

PT Roda Prima Perkasa, a building materials distributor, still uses a conventional employee recruitment process based on paper and email, which leads to inefficiencies such as lengthy file selection, risk of data loss, recording errors, and difficulties in data management. This study aims to design a User Interface (UI) and User Experience (UX) for an employee recruitment application to improve the effectiveness and efficiency of the recruitment process. The Design Thinking method was applied, consisting of five stages: empathize, define, ideate, prototype, and test. A qualitative approach was used through interviews with outsourcing personnel as system users to identify user needs and constraints. The results show that the proposed UI/UX design focuses on user needs, provides a clear workflow, and simplifies applicant data management, thereby improving recruitment efficiency, reducing errors, and enhancing user experience for both the company and applicants
Co-Authors Cindy Patricia Kadir Darriel Dapples Farisi, Ahmad Lionnell Julycell Huang Michelle Patricia Wijaya Monalisa Effendy Vicinsky Owen Tanner Wilbert Anderson