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All Journal International Journal of Health, Economics, and Social Sciences (IJHESS)
Euis Herawati Hidayat
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Economics, Econometrics & Finance Public Health Social Sciences

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The Effect of Clinical Leadership of the Head of the Room on Nurse Satisfaction in the Internal Room at Toto Kabila Hospital Riskawaty Lihawa; Sabirin B. Syukur; Euis Herawati Hidayat
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 2: April 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i2.10987

Abstract

Hospitals are one of the means of health services that are expected to provide the best service for individuals and the community in accordance with the vision and mission set. This study aims to identify the influence of clinical leadership of the head of the room on nurse satisfaction at Toto Kabila Hospital. This study uses a correlational approach with a cross-sectional design. The population in this study is all implementing nurses in the internal room of Toto Kabila Hospital with a non-probability sampling technique of total sampling method, so that the total sample number is 36 people. Data analysis used chi-square statistical tests. The results showed that as many as 30 respondents (84.2%) were in the good category of clinical leadership and 6 respondents (15.8%) were in the adequate category. Nurse satisfaction is measured based on five dimensions, namely reward and support, supervisor communication, division of duties, work environment, and self-development opportunities. The results of the satisfaction assessment showed that as many as 31 respondents (86.8%) were in the satisfied category and 5 respondents (13.2%) were in the dissatisfied category. The results of the chi-square test analysis showed a value of p=0.000 < (0.05). The conclusion of this study is that there is an influence of the clinical leadership of the head of the room on the satisfaction of nurses in the Internal Room of Toto Kabila Hospital. It is hoped that this research can be the basis for hospitals to design policies or programs that focus on developing clinical leadership for room heads.
Comparison of Patient Perception of Nurse Caring Behavior in the Internal Room of the Hospital. Dr.H.Aloe Saboe, Gorontalo City and Dr. M.M. Dunda Limboto Hospital Nur Rahmatia Akuba; Sabirin B. Syukur; Euis Herawati Hidayat
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 2: April 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i2.11066

Abstract

Nurse caring behavior is an important component in improving the quality of nursing services because it is related to the quality of interaction between nurses and patients during the treatment process. Patients' perceptions of caring behavior can be used as an indicator in evaluating nursing services in hospitals. This study aims to determine the comparison of patients' perceptions of caring behavior of nurses in the inpatient room of Prof. Dr. H. Aloe Saboe Hospital and Dr. M.M. Dunda Limboto Hospital. The study used a comparative quantitative design with a cross sectional approach. The research sample amounted to 90 respondents consisting of 45 respondents each in both hospitals with purposive sampling techniques according to inclusion criteria. Data were collected using questionnaires that included indicators of presence, touch, listening, and understanding of patients, then analyzed univariately in the form of frequency and percentage distributions and bivariously using the Mann–Whitney test. The results of the study showed that in the attendance indicator, the percentage of good categories at Aloe Saboe Hospital was higher (73.3%) than at Dunda Limboto Hospital (66.7%), while the sufficient category at Dunda Limboto Hospital was larger (33.3%) than at Aloe Saboe Hospital (26.7%). In the touch indicator, the comparison shows the largest difference, where the category of both at Aloe Saboe Hospital is 80.0% and at Dunda Limboto Hospital is 60.0%, while the category of sufficient at Dunda Limboto Hospital (40.0%) is higher than at Aloe Saboe Hospital (20.0%). In the listening indicator, the good category at Aloe Saboe Hospital was 80.0% and at Dunda Limboto Hospital was 70.0%, while the sufficient category was 20.0% and 30.0%, respectively. In the understanding indicator, the good category at Aloe Saboe Hospital was 69.5% and at Dunda Limboto Hospital was 60.0%, while the sufficient category at Dunda Limboto Hospital (40.0%) was larger than Aloe Saboe Hospital (30.5%).
Co-Authors Nur Rahmatia Akuba Riskawaty Lihawa Sabirin B. Syukur