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All Journal Matondang Journal Polit Journal LingLit Journal
Timothy Ekeledirichukwu Onyejelem
Department of Journalism and Media Studies, Federal University Otuoke, Bayelsa State

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Mediating Healthcare Communication in Nigeria: Chatbot Technologies and Doctor–Patient Engagement Chinelo Ebele Uchendu; Timothy Ekeledirichukwu Onyejelem; Omolara Oluwabusayo Akin-Odukoya
Matondang Journal Vol 5 No 1 (2026): Màtondàng Journal
Publisher : Britain International for Academic Research (BIAR) Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/matondang.v5i1.1433

Abstract

The Nigerian healthcare system continues to face persistent communication challenges arising from high patient-doctor ratios, time constraints, infrastructural deficits, and uneven access to medical information, particularly in underserved and rural communities. Within this context, digital health innovations, especially chatbot technologies are increasingly positioned as mediating tools capable of enhancing healthcare communication and supporting doctor-patient engagement. This study examines how chatbot-powered applications function as intermediaries in healthcare communication in Nigeria, focusing on their roles in information dissemination, patient education, preliminary consultation, and follow-up interaction. Based on the existing studies, Internet materials and journal publications, the paper explores the extent to which chatbots influence accessibility, clarity, responsiveness, and trust in doctor-patient interactions. The paper argues that chatbots significantly improve access to basic health information, reduce communication bottlenecks, and empower patients to engage more actively in their healthcare decisions. However, challenges related to language diversity, digital literacy, cultural sensitivity, data privacy, and the perceived absence of human empathy limit their full communicative potential. The paper concludes that while chatbot technologies cannot replace face-to-face medical consultations, they serve as critical complementary tools for mediating healthcare communication in Nigeria. It recommends context-sensitive design, regulatory oversight, and integration into broader health communication strategies to maximize their developmental and public health impact.
Assessment of the Implementation of Nigeria’s Freedom of Information Act 2011 and Its Effectiveness in Katsina State Ibrahim Abdulkadir; Timothy Ekeledirichukwu Onyejelem; Carol Dixon Odoyi; Chidinma N. Ejekwu
Polit Journal Scientific Journal of Politics Vol 5 No 4 (2025): Polit Journal: Scientific Journal of Politics, November
Publisher : Britain International for Academic Research (BIAR-Publisher)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/polit.v5i4.1375

Abstract

The freedom of the press is an essential ingredient for democracy; the law governing the press in democratic countries are those which only seek to protect the fundamental rights of individuals and ensure the maintenance of peace and order. The objectives of the study were to review provisions of the freedom of information Act and to find out whether journalists in Katsina State use the Act. The study is situated within the theoretical framework of Libertarian Theory. Document analysis was used as the study method. The three criteria for accessing the quality of the evidence available from documentary sources as were authenticity, credibility and representativeness. Based on the document analysis, access sections give an insight that the freedom of information Act 2011 is under-utilized by journalists in Katsina State. The documentary analysis reveals that only sections 1(b) and 3 provides freedom to access public information, 10 sections are meant to deny the public information. The study discovered that ignorance among some journalist and managers of public documents are also affecting the workability of the act in Katsina State. The documentary analysis revealed that the act only provides access in 2 sections while about 10 sections and some clauses are meant to deny access to public information, the finding equally suggests that ignorance among some journalists and managers of public documents are factors affecting the workability of the act of Katsina State.
Influence of Social Media on Newspaper Patronage among Lecturers in University Of Nigeria, Nsukka Ekpali Joseph Saint; Eric Msughter Aondover; Uchendu Chinelo Ebele; Timothy Ekeledirichukwu Onyejelem
LingLit Journal Scientific Journal for Linguistics and Literature Vol 5 No 3 (2024): Linglit Journal: Scientific Journal of Linguistics and Literature, September
Publisher : Britain International for Academic Research (BIAR-Publisher)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/linglit.v5i3.1171

Abstract

The arrival of the internet has opened a new vista and opportunity for everyone to send messages to a wide, large, dispersed, anonymous, and heterogeneous audience, which is traditionally the duty of an organization. In this case, the situation has become a “one-to-many model”, and more so, the internet has triggered the development of social media; a platform where users meet to interact, receive and share information. In this direction, this study examined the influence of social media on newspaper patronage among lecturers in University of Nigeria Nsukka. The study is anchored on Technology Acceptance Theory and Media Richness Theory. The study adopted the survey research method because of its ability to investigate problems in realistic settings. The total population of lecturers in UNN is 2889 while the sample size is 340. A multi stage sampling technique was adopted for this study using cluster sampling and simple random sampling. Face validity was adopted for this study. The method of measuring reliability adopted for this work was the Test-Retest Method. Based on the findings, the study discovered that a large number of respondents use social media for information purposes as against the little number of those who do not access social media. The findings indicate that most of the respondents rely on social media for news very often. The study also found that there are factors that lead to accessing social media for use. From the findings, it is not out of place to conclude that the news ecosystem will continue to evolve just as distributed content will become commonplace. News organizations will have to struggle for relevance in the digital landscape.
Co-Authors Carol Dixon Odoyi Chidinma N. Ejekwu Chinelo Ebele Uchendu Ekpali Joseph Saint Eric Msughter Aondover Ibrahim Abdulkadir Omolara Oluwabusayo Akin-Odukoya Uchendu Chinelo Ebele