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Studi Implementasi dan Kapabilitas Sistem Komputasi Rekam Medis Elektronik: Pendekatan End-User Computing Satisfaction (EUCS) Basri Umar; Rosdiana Kaharu; Maimun I. Bilondatu; Lilis Handayani; Ristidayanti Halanggi
Computing and Education Technology Journal Vol 6, No 1 (2026): APRIL
Publisher : Pendidikan Komputer FKIP Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/cetj.v6i1.18674

Abstract

RME merupakan sistem penyimpanan data kesehatan pasien secara digital, meliputi data demografi dan medis yang dapat dilengkapi dengan alat bantu pengambilan keputusan untuk mendukung perawatan pasien. RSUD dr. Hasri Ainun Habibie telah menggunakan RME untuk pasien rawat jalan sejak Agustus tahun 2022. Penerapan RME di RSUD dr. Hasri Ainun Habibie saat ini masih difokuskan pada layanan rawat jalan. Dan ditemukan adanya beberapa kendala seiring dengan implementasi RME diantaranya ketidaksesuaian data, tampilan RME yang tidak teratur dan proses penggunaan yang rumit. Penelitian ini bertujuan untuk mengetahui gambaran kepuasan pengguna RME rawat jalan dengan menggunakan metode EUCS. Deskriptif kuantitatif menjadi pilihan metode yang diterapkanpada penelitian ini. Imbas dari penelitian ini yakni dimensi content dan timeliness diperoleh hasil 46 responden (100%) pengguna RME dengan kategori puas, dimensi accuracy, format dan ease of use diperoleh hasil 45 responden (97,8%) pengguna RME dengan kategori puas, sementara ketidakpuasan berjumlah 1 responden (2,2%). Kesimpulan dari hasil penelitian adalah RME rawat jalan di RSUD dr. Hasri Ainun Habibie telah berhasil memberikan layanan yang informatif, akurat, mudah digunakan dan tepat waktu kepada penggunanya. Saran penelitian RSUD dr. Hasri Ainun Habibie perlu mengadakan sosialisasi dan pelatihan kembali tentang RME untuk meningkatkan pengetahuan dan keterampilan pengguna.
Evaluasi Strategis Kinerja SDM Rekam Medis di Rumah Sakit Islam Gorontalo dalam Mendukung Mutu Layanan Rumah Sakit : Pendekatan Human Resource Scorecard Lilis Handayani; Ayudhita Cahyani Daud; Nita Anggriani; Hartati Umabaihi
Sehat Rakyat: Jurnal Kesehatan Masyarakat Vol. 5 No. 2 (2026): Mei 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/sehatrakyat.v5i2.7333

Abstract

The Human Resource Scorecard is a performance measurement method that focuses on human resources, strategy, and performance. In HRSC, human resource performance is measured through four perspectives: competency, deliverables, high-performance work systems, and efficiency. Performance measurement can be applied to determine the extent of labor quality. The evaluation of performance at Gorontalo Islamic Hospital still found that officers are often late when they come to work. This study aims to determine the performance of medical record officers at Gorontalo Islamic Hospital using the Human Resource Scorecard method. This research is a quantitative study using a descriptive research design. The population in this study were all medical record officers at Gorontalo Islamic Hospital, totaling 30 medical record officers. The sample in this study was taken as a whole (total sampling) from the total population of 30 medical record officers. This study used a questionnaire, and the data was processed using SPSS. Based on the results of the research conducted, the average value of the High Performance Work System (HPWS) is good (70%). Human Resource Deliverable is good (83.3%), Human Resource Efficiency is good (73.3%), and Human Resource Competency has a good value (80%). So there needs to be attention to providing different compensation between high-performing employees and low-performing employees. This is to increase overall employee motivation and performance. Hospitals need to use the Human Resource Scorecard method to measure the performance of medical record officers more specifically and in detail.