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All Journal INFORMATIKA
Kiky Rizky Nova Wardani
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Mechanical Engineering

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Journal : INFORMATIKA

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PERANCANGAN UI/UX SISTEM MANAJEMEN ARSIP DOKUMEN DIGITAL PADA PT. BANK XYZ Ramadhona Ramadhona; Kiky Rizky Nova Wardani
Informatika: Jurnal Teknik Informatika dan Multimedia Vol. 6 No. 1 (2026): MEI : JURNAL INFORMATIKA DAN MULTIMEDIA
Publisher : LPPM Politeknik Pratama Kendal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/informatika.v6i1.1608

Abstract

Document archive management in the banking sector requires high levels of efficiency, accuracy, and security. However, at PT Bank XYZ, the archiving process is still conducted manually, leading to several issues such as delays in document retrieval, risk of document loss, data duplication, and limited physical storage space. This study aims to design the user interface (UI) and user experience (UX) of a digital document archive management system that aligns with user needs and actual workflows in a banking environment. The research employs the Design Thinking method, which consists of five stages: empathize, define, ideate, prototype, and testing. Data were collected through direct observation and interviews with employees involved in document archiving activities. The results of this study are presented in the form of a prototype developed using Figma, featuring key functionalities such as a dashboard, fast document search, document upload, notifications, and role-based access control. Testing results indicate that the proposed UI/UX design is user-friendly, intuitive, and capable of improving work efficiency, although several minor improvements are still required. Therefore, this design is expected to serve as a foundation for the development of an effective digital archiving system and to support digital transformation in the banking sector.
Co-Authors Ramadhona Ramadhona