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Dina fatmala
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Store Atmosphere Terhadap Kepuasan Pengunjung Di FudgyBro Blok M: Studi Kuantitatif tentang Pengalaman Kuliner Perkotaan dan Perilaku Konsumen Dina fatmala; Sukirman, Oman; Pratama PUtra, Gilang
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8924

Abstract

This study aims to analyze the influence of store atmosphere on visitor satisfaction at Fudgybro Blok M. A quantitative approach using a survey method was applied, involving 399 respondents selected through purposive sampling. Data were collected through Likert-scale questionnaires and analyzed using simple linear regression. The findings reveal that store atmosphere has a positive and significant effect on visitor satisfaction, with a regression coefficient of 0.550 and an R² value of 0.962. These results indicate that store atmosphere is a dominant factor influencing satisfaction. The study highlights the importance of optimizing atmospheric elements to enhance visitor experience and customer loyalty. Keywords: Store Atmosphere; Visitor Satisfaction; Culinary Tourism; Consumer Behavior;  Servicescape; Urban Tourism;  Customer Experience; F&B Industry
Co-Authors Oman Sukirman, Oman Pratama PUtra, Gilang