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All Journal International Journal of Scientific Research
Nasrul Miskul Kohar
Institute of Home Affairs Governance

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Analysis of the Implementation of Digital Governance in Surabaya City Keiko Girlie Obey Yarangga; M. Daffa Viyan P; Alberth Vic Damego Pigai; Nasrul Miskul Kohar; Muhammad Yunan
International Journal of Scientific Research Vol. 1 No. 03 (2024): November 2024
Publisher : Yayasan Hisnul Muslim Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62894/fvf5q889

Abstract

This study investigates the implementation of digital governance in Surabaya City, focusing on the electronic-based licensing system. It explores how digital governance impacts public administration efficiency and transparency while addressing bureaucratic hurdles. Significant advancements in service delivery have been noted, though challenges such as the digital divide persist. Proposed solutions include fostering interagency collaboration, staff training, and enhancing digital infrastructure to optimize technology adoption.  
Co-Authors Alberth Vic Damego Pigai Keiko Girlie Obey Yarangga M. Daffa Viyan P Muhammad Yunan