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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Studi Ilmu Manajemen dan Organisasi
Riska Dhenabayu
Universitas Negeri Surabaya, Surabaya, Indonesia
Economics, Econometrics & Finance

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Conceptual Review of Artificial Intelligence Over Reliance: Opportunities and Challenges for Employee Competencies Apida Apida; Riska Dhenabayu; Abidah Ardelia; Aulia Kartika; Fathiya Fairuz Shafa Mahfuzhah; Nadiya Nafisa Az Zahra; Ika Diyah Candra Arifah
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.4764

Abstract

Purpose: This study aims to conceptually examine the phenomenon of AI over-reliance and its impact on employee competence in the digital era, particularly in human resource management. Research Methodology: A Systematic Literature Review (SLR) was conducted using 15 scientific articles selected for their relevance to AI over-reliance and human resource competencies. Results: The findings revealed that over-reliance on AI stems from four main factors: the perception of AI as a neutral authority, low AI literacy, automation bias that fosters excessive trust in technology, and system designs that discourage reflective user engagement. These factors contribute to reduced cognitive abilities, such as critical thinking and independent judgment, while diminishing human involvement in decision making. Furthermore, over-reliance on AI raises concerns about job displacement anxiety and promotes deskilling across sectors. Conclusions: Overreliance on AI challenges employee competence and decision-making capacity, necessitating strategic responses in system design, digital literacy enhancement, and human-AI collaboration frameworks. Limitations: This conceptual study is based solely on a literature review, limiting its empirical generalizability and contextual depth. Contributions: This study contributes to a deeper understanding of AI over-reliance and its implications for human resource management. This study offers insights for organizations to mitigate the negative effects of AI while leveraging it to enhance employee competence.
Analisis Aksesibilitas Pemesanan Akomodasi Platform Booking.com bagi Pengguna Disabilitas Netra Berbasis Pedoman WCAG 2.2 Nabilah Fayza; Nanang Hoesen Hidroes Abbrori; Anita Safitri; Riska Dhenabayu
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 8 No. 1 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v8i1.9422

Abstract

Penelitian ini menganalisis aksesibilitas platform Booking.com sebagai agen perjalanan daring global yang beroperasi di pasar Indonesia berdasarkan Pedoman Aksesibilitas Konten Web (WCAG) 2.2 dalam alur pemesanan akomodasi. Tujuan penelitian untuk mengidentifikasi tingkat kepatuhan terhadap aksesibilitas serta memastikan apakah pelanggaran teknis yang terdeteksi menjadi hambatan fungsional oleh pengguna tunanetra dan pengguna dengan low-vision. Penelitian ini menggunakan pendekatan campuran (mixed-methods) dengan desain sekuensial eksplanatori, yang menggabungkan temuan kuantitatif dari kedua alat evaluasi Axe DevTools dan Silktide Accessibility Checker serta temuan kualitatif melalui wawancara semi-terstruktur terhadap delapan informan disabilitas netra yang dipilih secara purposif. Hasil penelitian menunjukkan bahwa tidak semua pelanggaran kepatuhan teknis berkorelasi dengan hambatan fungsional yang signifikan.
Co-Authors Abidah Ardelia Anita Safitri Apida Apida Aulia Kartika Fathiya Fairuz Shafa Mahfuzhah Ika Diyah Candra Arifah Nabilah Fayza Nadiya Nafisa Az Zahra Nanang Hoesen Hidroes Abbrori