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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Rumpun Ilmu Kesehatan
Tina Darmastuti
Universitas Strada Indonesia
Humanities Economics, Econometrics & Finance Education Health Professions Public Health

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OPTIMALISASI PENCEGAHAN DAN PENGENDALIAN INFEKSI TB MELALUI LAYANAN FAST TRACK DI KLINIK TB DOTS RSUD SIMPANG LIMA GUMUL KABUPATEN KEDIRI Joko Prasety; Raden Suwargo; Ristiana Prafitasari; RR Dwi Listyorini; Siti Rahmah; Tina Darmastuti; Winarti Winarti
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 7 No. 2 (2026): Vol. 7 No. 2 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v7i2.56829

Abstract

Tuberkulosis (TB) masih menjadi masalah kesehatan global dengan risiko penularan tinggi di fasilitas pelayanan kesehatan, khususnya pada area rawat jalan rumah sakit. Organisasi Kesehatan Dunia melaporkan lebih dari 10 juta kasus TB terjadi setiap tahun di dunia, dan Indonesia termasuk negara dengan beban TB tertinggi. Penularan TB di fasilitas kesehatan sering terjadi akibat lamanya waktu tunggu pasien serta kontak yang intens antara pasien TB dengan pasien lain maupun tenaga kesehatan. Oleh karena itu, diperlukan strategi pengendalian infeksi yang efektif untuk meminimalkan risiko penularan di fasilitas pelayanan kesehatan. Kegiatan pengabdian kepada masyarakat ini bertujuan mengoptimalkan pencegahan dan pengendalian infeksi TB melalui penerapan layanan fast track di Klinik TB DOTS RSUD Simpang Lima Gumul Kediri. Metode kegiatan dilakukan melalui sosialisasi, penyuluhan, serta diskusi interaktif kepada petugas lintas unit pelayanan yang terlibat dalam alur pelayanan pasien TB. Evaluasi kegiatan menggunakan metode pre-test dan post-test untuk menilai peningkatan pemahaman peserta mengenai skrining TB dan penerapan layanan fast track. Hasil kegiatan menunjukkan peningkatan nilai pemahaman peserta dari 70% pada pre-test menjadi 96,67% pada post-test. Selain itu, kegiatan ini meningkatkan pemahaman petugas mengenai implementasi layanan fast track sebagai bagian dari pengendalian administratif dalam pencegahan infeksi TB. Penerapan layanan ini dinilai efektif dalam memperpendek waktu kontak pasien TB serta meningkatkan keselamatan pasien dan tenaga kesehatan di rumah sakit.
Patient Satisfaction Analysis Reviewed from the Factors of Service Quality, Service Procedures and Rates at the Inpatient Installation of Nganjuk Regional Hospital Tina Darmastuti; Rahmania Ambarrika; Joko Prasetyo
Jurnal Rumpun Ilmu Kesehatan Vol. 6 No. 2 (2026): Juli: Jurnal Rumpun Ilmu Kesehatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jrik.v6i2.6721

Abstract

Patient satisfaction is an important indicator of hospital service quality. Data from Nganjuk Regional General Hospital indicated a decline in inpatient visits in 2025, an increase in patient complaints, and relatively low scores for several service elements, particularly service completion time, facilities, and staff behavior. This study aimed to analyze the effects of service quality, service procedures, and tariffs or healthcare financing on inpatient satisfaction. This quantitative study used an observational cross-sectional design. The population consisted of 195 inpatients, and 132 respondents were selected through proportional stratified random sampling based on inpatient class. Data were collected using a Likert-scale questionnaire and analyzed using descriptive statistics, Pearson correlation, and multiple linear regression. The mean scores were 3.959 for service quality, 4.054 for service procedures, 3.964 for tariffs or financing, and 3.951 for patient satisfaction. Service quality had a positive and significant effect on patient satisfaction (B=0.629; β=0.527; p<0.001). Service procedures also had a positive and significant effect (B=0.245; β=0.225; p=0.001), as did tariffs or financing (B=0.161; β=0.150; p=0.022). The overall regression model was significant (F=43.563; p<0.001), with R²=0.505. MService quality was the dominant factor because it had the largest standardized beta coefficient. Improving inpatient satisfaction should prioritize physical facilities, procedural consistency, staff communication, and transparent financing information for both self-paying and national health insurance patients.
Co-Authors Joko Prasety Joko Prasetyo Raden Suwargo Rahmania Ambarrika Ristiana Prafitasari RR Dwi Listyorini Siti Rahmah Winarti Winarti