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p-Index From 2021 - 2026
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All Journal International Journal of Information Techonology and Education (IJITE)
Tinneke E. M. Sumual
Doctoral Program in Educational Management, Graduate School, Universitas Negeri Manado, Indonesia
Computer Science & IT Other

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Integrated Phlebotomy Training Model for Healthcare Workers in a Private Hospital in North Minahasa Iwan W. Joseph; Tinneke E. M. Sumual; Rolles N. Palilingan; Viktory N. J. Rotty
International Journal of Information Technology and Education Vol. 5 No. 3 (2026): June 2026
Publisher : JR Education

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Abstract

Phlebotomy is a high-frequency clinical procedure whose quality strongly affects laboratory accuracy, patient safety, service efficiency, and public trust in hospital care. This article examines the governance of a phlebotomy training model for healthcare workers in a private hospital in North Minahasa by focusing on planning, implementation, evaluation, and formulation of an integrated model. The study used a qualitative descriptive approach. Data were collected through in-depth interviews, participatory observation, focus group discussion, and documentation of training plans, standard operating procedures, learning activities, and evaluation records. Data were analyzed thematically through transcription, coding, categorization, triangulation, and interpretation based on educational management and health-training theories. The findings show that training planning had been initiated through curriculum preparation, competency-need identification, standard operating procedures, and management involvement. However, planning remained more administrative than performance-based because it was not fully supported by a measurable competency map, modern simulation facilities, certified instructors, and digital learning infrastructure. Training implementation combined lectures, demonstrations, and laboratory practice, but it was still dominated by conventional methods and limited simulation. Evaluation showed improvement in knowledge, but psychomotor skill, workplace behavior, and organizational outcomes were not yet measured consistently. The proposed model integrates ADDIE, POAC, blended learning, simulation, mentoring, Kirkpatrick-based evaluation, clinical audit, and continuous professional development. The model is expected to strengthen technical competence, communication ethics, patient safety, data-based monitoring, and sustainable service quality improvement.
Development of a Holistic Teacher Performance Evaluation Model at Catholic High Schools in Manado Antonius Heatubun; Joulanda A M Rawis; Tinneke E. M. Sumual; Theodorus Pangalila
International Journal of Information Technology and Education Vol. 5 No. 3 (2026): June 2026
Publisher : JR Education

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Abstract

This study aims to develop a holistic and contextual teacher performance evaluation model for Catholic senior high schools in Manado. The study is motivated by the limitations of existing evaluation systems, which tend to focus primarily on pedagogical and professional aspects and have not fully integrated personality, social, and spiritual dimensions. The research approach combines theoretical analysis with empirical findings obtained through needs assessment and field study, resulting in a model construction that is relevant to the context of Catholic education. The findings indicate that the current evaluation system remains administrative and partial in nature and is not yet supported by comprehensive evaluation instruments. Therefore, a holistic teacher performance evaluation model was developed, encompassing five main dimensions: pedagogical, professional, personality, social, and spiritual. This model is designed as an integrated evaluation system oriented toward the comprehensive development of teachers and aligned with the values of Catholic education. The implications of this study highlight the importance of transforming evaluation systems toward a more comprehensive approach, utilizing multidimensional instruments, and strengthening both teacher professionalism and spirituality. The developed model has the potential to be utilized as a conceptual framework for schools, teachers, educational foundations, and policymakers in improving educational quality. However, this model remains conceptual and requires further empirical validation through subsequent studies to examine its feasibility, practicality, and effectiveness in broader implementation.
Co-Authors Antonius Heatubun Iwan W. Joseph Joulanda A M Rawis Rolles N. Palilingan Theodorus Pangalila Viktory N. J. Rotty