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EVALUASI KEAMANAN DASAR WEBSITE UNIVERSITAS UDAYANA MENGGUNAKAN SSL LABS DAN SECURITYHEADERS.COM Kadek Aryana Dwi Putra; Ni Made Ayu Martiani
Jurnal Manajemen Informatika dan Sistem Informasi Vol. 9 No. 2 (2026): MISI Juni 2026
Publisher : LPPM STMIK Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36595/misi.v9i2.2020

Abstract

Website perguruan tinggi berperan penting sebagai media informasi resmi sehingga aspek keamanan perlu diperhatikan untuk melindungi komunikasi antara pengguna dan server. Penelitian ini bertujuan mengevaluasi keamanan dasar website Universitas Udayana berdasarkan konfigurasi SSL/TLS dan HTTP Security Headers. Metode yang digunakan adalah deskriptif kuantitatif dengan pendekatan audit keamanan menggunakan SSL Labs dan SecurityHeaders.com. Objek penelitian adalah website resmi Universitas Udayana (https://www.unud.ac.id/). Hasil pengujian menunjukkan bahwa website memperoleh grade B dari SSL Labs. Website telah menggunakan sertifikat yang valid, mendukung TLS 1.2 dan TLS 1.3, serta tidak mendukung SSL 2 dan SSL 3. Namun, TLS 1.0 dan TLS 1.1 masih aktif sehingga membatasi nilai keamanan yang diperoleh. Sementara itu, SecurityHeaders.com memberikan grade C. Website telah menerapkan X-Frame-Options, X-Content-Type-Options, dan Referrer-Policy, tetapi belum menerapkan Strict-Transport-Security, Content-Security-Policy, dan Permissions-Policy. Secara umum, keamanan dasar website Universitas Udayana tergolong cukup baik, namun masih memerlukan perbaikan melalui penonaktifan protokol TLS lama dan penguatan security headers untuk meningkatkan perlindungan terhadap berbagai risiko keamanan web.
EVALUASI APLIKASI PEMERINTAH INDONESIA MELALUI ANALISIS SENTIMEN BERBASIS ASPEK PADA ULASAN PENGGUNA Kadek Aryana Dwi Putra; Ni Made Ayu Martiani; Fauzan Hidayatullah
Jurnal Sistem Informasi dan Bisnis Cerdas Vol. 19 No. 2 (2026): Agustus 2026
Publisher : Program Studi Sistem Informasi, Fakultas Ilmu Komputer, UPN "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The transformation of application-based public services requires the government to provide reliable, usable, and trusted digital channels. However, evaluations of government applications often stop at rating scores or general sentiment classification, so they do not identify the service aspects that generate satisfaction or complaints. This study aims to evaluate Indonesian government applications through aspect-based sentiment analysis of Google Play user reviews. The data source is the IGAR: Indonesian Government App Review Dataset, which covers six applications, namely JMO, SATUSEHAT, Mobile JKN, MyPertamina, KAI, and BMKG. After removing 26 reviews without content, 617,696 reviews were analyzed. Sentiment labels followed rating-based labels, while service aspects were extracted using dictionary-based matching validated on 200 review samples. The results show that positive sentiment dominates at 54.47%, negative sentiment accounts for 39.97%, and neutral sentiment accounts for 5.56%. At the aspect level, system performance and account access show the highest negative proportions, at 82.49% and 81.69%, respectively. These findings indicate that government application improvement should prioritize system stability, authentication, data quality, and clearer service flows as the foundation of public digital information services.