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All Journal Jurnal Riset danAplikasi Teknik Industri (JRATI)
I Kadek Agus Hendriawan Putra
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Control & Systems Engineering Decision Sciences, Operations Research & Management Energy Engineering Environmental Science Industrial & Manufacturing Engineering

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Usability Evaluation of the Mendeley Website Using System Usability Scale (SUS) Ni Luh Putu Lilis Sinta Setiawati; I Kadek Agus Hendriawan Putra; I Gusti Ngurah Bagus Hermaya Krisna; I Kadek Dony Suryadana
JURNAL RISET DAN APLIKASI TEKNIK INDUSTRI Vol. 4 No. 01 (2026): Volume 04 Issue 01, April 2026
Publisher : Study Program of Industrial Engineering, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JRATI.2026.v04.i02.p03

Abstract

A scientific paper is a writing that follows scientific principles and research ethics, supported by reference citations. Mendeley facilitates reference management; however, many students are not yet accustomed to using it. This study aims to evaluate the use of Mendeley and identify areas for improvement. The research method employed usability testing with the System Usability Scale (SUS) instrument. Statistical testing was also conducted, involving 24 students from the Industrial Engineering Program at Udayana University. Participants completed five task scenarios related to Mendeley features. Data on system effectiveness and efficiency were collected during the trials. The results show that Mendeley achieved an SUS score of 72.1, indicating an acceptable usability level with a Grade C and a “good” adjective rating. System effectiveness reached 100%, with all participants completing all tasks. Efficiency evaluation showed a rate of 0.177 goals/second, meaning users could complete 0.177 tasks per second. Statistical analysis indicated no significant differences in SUS scores or system efficiency based on gender. Furthermore, there was no correlation between SUS scores and system efficiency. These findings suggest that usability ratings are not directly related to system efficiency.
Co-Authors I Gusti Ngurah Bagus Hermaya Krisna I Kadek Dony Suryadana Ni Luh Putu Lilis Sinta Setiawati