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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Siber Multi Disiplin
Honny Fiva Akira Sembiring
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Relationship of Loading/Discharging Equipment Facilities and Labour Competence on Work Productivity PT.Temas Depot Tembang 2024 Alif Dafa Ramadhan; Bhanu Irsyad Radityo; Riza Syafrizal Citasuara; Honny Fiva Akira Sembiring
Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v3i4.813

Abstract

This study aims to examine the relationship between loading and discharging equipment facilities, labor competence, and work productivity at PT Temas Depot Tembang. The research was conducted with a quantitative approach through observation, interviews, and questionnaires involving 32 workers. The findings indicated a significant correlation between the facilities used for loading and discharging equipment, labor competence, and work productivity. It is expected that improving facilities and worker competence will help overcome operational constraints and increase work productivity. Data analysis using the saturated sample technique was conducted using SPSS to identify correlations between variables that support the hypothesis that improvements in both aspects will contribute positively to work productivity.
Determination of User Satisfaction of Seafarer's Book Service: Analysis of Service Quality, Facilities, and Standard Operating Procedures at KSOP Class II Marunda Honny Fiva Akira Sembiring; Asep Suparman; Fransisca Pratiwi; Reza Jaya Sakti; Chandra Mardika Saputra
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i3.7518

Abstract

Determination of Seafarer's Book Service User Satisfaction: Analysis of Service Quality, Facilities, and Standards Operating Procedure at Ksop Class II Marunda is a scientific literature review article. The purpose of this article is to develop a hypothesis of the influence of variables that will be used in further research. The objects of this research are online libraries, Google Scholar, Mendeley, and other academic online media. The research method uses library research sourced from e-books and open-access e-journals. The results of this article are: 1) the effect of service quality on service user satisfaction; 2) the effect of facilities on service user satisfaction; 3) the effect of SOP on service user satisfaction.
Co-Authors Alif Dafa Ramadhan Asep Suparman Bhanu Irsyad Radityo Chandra Mardika Saputra Fransisca Pratiwi Reza Jaya Sakti Riza Syafrizal Citasuara