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What Drives E-Wallet Usage in Bekasi Regency? The Roles of Perceived Security and Fintech Trust Devi Yuliati Ratnasari; Elsye Fatmawati
Review: Journal of Multidisciplinary in Social Sciences Vol. 3 No. 02 (2026): February 2026
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/rjmss.v3i02.1177

Abstract

The development of financial technology has driven a significant transformation in payment systems from cash-based transactions to more efficient and practical digital payments. One of the fintech innovations experiencing rapid growth in Indonesia is the electronic wallet (e-wallet). Although e-wallet adoption continues to increase, the sustainability of usage behavior is strongly influenced by users' perceptions and attitudes toward system security and risk. This study aims to examine the effect of perceived security and trust in fintech on e-wallet usage behavior among residents of Bekasi Regency. This research employed a quantitative approach using a survey method. Primary data were collected through questionnaires distributed to 110 e-wallet users in Bekasi Regency. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. The results indicate that perceived security has a positive and significant effect on e-wallet usage behavior, while trust in fintech shows a positive but insignificant effect. Collectively, perceived security and trust in fintech explain 47.8% of the variance in e-wallet usage behavior. These findings suggest that security perception is the dominant factor influencing e-wallet usage, whereas trust in fintech requires longer-term experience to exert a significant impact.
Strategi Employer Branding dan Career Development Opportunity sebagai Determinan Employee Retention pada Perusahaan Manufaktur di Jabodetabek Melinda Maharani; Devi Yuliati Ratnasari
GLOBAL: Jurnal Lentera BITEP Vol. 4 No. 01 (2026): April 2026
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/global.v4i01.1198

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh employer branding dan career development opportunity terhadap employee retention pada perusahaan manufaktur di wilayah Jabodetabek. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Data dikumpulkan melalui penyebaran kuesioner terstruktur kepada 162 karyawan perusahaan manufaktur di Jabodetabek dengan menggunakan skala Likert lima poin. Analisis data dilakukan menggunakan metode Structural Equation Modeling berbasis Partial Least Square (SEM-PLS) dengan bantuan perangkat lunak SmartPLS. Hasil penelitian menunjukkan bahwa employer branding berpengaruh positif dan signifikan terhadap employee retention. Selain itu, career development opportunity juga berpengaruh positif dan signifikan terhadap employee retention. Secara simultan, employer branding dan career development opportunity terbukti memiliki pengaruh yang signifikan terhadap employee retention. Temuan ini menegaskan pentingnya penguatan employer branding serta penyediaan peluang pengembangan karier yang jelas dan berkelanjutan sebagai strategi untuk meningkatkan retensi karyawan pada perusahaan manufaktur.