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All Journal Journal of Management and Digital Business
Nala Tri Kususma
Fakultas Ekonomi, Universitas Sarjanawiyata Tamansiswa
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Kepuasan karyawan dalam organisasi layanan publik: Peran strategi manajemen sumber daya manusia, servant leadership, dan lingkungan kerja Marianus Moi Narut; Ignatius Soni Kurniawan; Nala Tri Kususma
Journal of Management and Digital Business Vol. 6 No. 2 (2026): Journal of Management and Digital Business
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jmdb.v6i2.2964

Abstract

Employee job satisfaction is an important factor in determining an organization's success in achieving its goals. This study aims to determine the effect of human resource management strategies, servant leadership, and the work environment on employee satisfaction at the Yogyakarta Post Office. This study uses a quantitative approach, with a population of 50 people who served as respondents through a census. Data collection was carried out by distributing questionnaires, and the data were then analyzed using Partial Least Squares Structural Equation Modeling. The results of the study indicate that human resource management strategies and servant leadership have a positive and significant effect on job satisfaction. In contrast, the work environment has no significant effect. These findings indicate that aspects of servant leadership and human resource management have a dominant role in increasing job satisfaction.
Co-Authors Ignatius Soni Kurniawan Marianus Moi Narut