Alya Qoiri Gucella
Fakultas Ekonomi dan Bisnis, Universitas Swadaya Gunung Jati

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Dinamika kepuasan dan stres kerja dalam memicu turnover intention karyawan studi pada industri pabrik sepatu di Cirebon Alya Qoiri Gucella; Siti Maryam
Journal of Management and Digital Business Vol. 6 No. 2 (2026): Journal of Management and Digital Business
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jmdb.v6i2.3011

Abstract

This study investigates the effects of job satisfaction and work stress on turnover intention among production employees at a shoe manufacturing company in Cirebon, West Java, Indonesia. A quantitative approach was employed by collecting primary data through questionnaires that had been tested for validity and reliability and distributing them to 100 production employees. Multiple linear regression analysis was used to examine the relationships between variables. The results indicate that job satisfaction has a significant negative effect on turnover intention, while work stress has a significant positive effect. Simultaneously, both variables explain a substantial proportion of the variance in employees’ turnover intention, with work stress identified as the more dominant variable. These findings highlight the importance of managing work stress and improving job satisfaction as key strategies to reduce turnover intention in labor-intensive manufacturing sectors. Practically, this study provides evidence-based recommendations for shoe factory management in Cirebon to design effective employee retention programs by addressing psychological factors and improving the quality of the work environment. This study contributes by enriching the empirical evidence on turnover intention in the shoe manufacturing industry in Cirebon, a topic that remains relatively underexplored in the existing literature.