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p-Index From 2021 - 2026
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All Journal International Journal of Health, Economics, and Social Sciences (IJHESS)
Sabirin B. Syukur
Program Studi Ilmu Keperawatan, Fakultas Ilmu Kesehatan, Universitas Muhammadiyah Gorontalo
Economics, Econometrics & Finance Public Health Social Sciences

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The Relationship of Nurses' Caring Attitudes with Patient Satisfaction in the Operating Room and Internal Room of Toto Kabila Hospital Nurfadillah Hamzah; Sabirin B. Syukur; Euis Herawati Hidayat
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 3: 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i3.11199

Abstract

Caring attitude is the core of nursing practice which plays an important role in improving the quality of service and patient satisfaction. Patient satisfaction is an important indicator in assessing the quality of health services in hospitals. The caring behavior shown by the nurse can affect the patient's perception of the services received during the treatment process. This study aims to determine the relationship between nurses' caring attitudes and patient satisfaction in the Operating Room and Internal Room of Toto Kabila Hospital. This study uses a quantitative method with a cross sectional design. The sample in this study amounted to 94 respondents who were selected using the purposive sampling technique. Data collection was carried out using a nurse caring attitude questionnaire and a patient satisfaction questionnaire. The results showed that most of the respondents assessed the caring attitude of nurses to be in the category of caring enough as many as 59 respondents (62.8%), the caring category as many as 23 respondents (24.5%), and the less caring category as many as 12 respondents (12.8%). The level of patient satisfaction was mostly in the category of satisfied as many as 63 respondents (67.0%), the satisfied category as many as 21 respondents (22.3%), and the dissatisfied category as many as 10 respondents (10.6%). The results of the Chi-square test showed a value of p = 0.002 (p < 0.05) which means that there is a significant relationship between the caring attitude of nurses and patient satisfaction in the Operating Room and Internal Room of Toto Kabila Hospital. This study concluded that the better the caring attitude of nurses, the higher the level of patient satisfaction with the nursing services received.
Factors Influencing Nurses’ Compliance in the Implementation of Patient Safety at Rumah Sakit Islam Gorontalo Mevianri F Peleng; Andi Akifa Sudirman; Sabirin B. Syukur
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 3: 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i3.11201

Abstract

Patient safety is a top priority in healthcare services and constitutes the first step in improving service quality. Compliance with patient safety implementation is influenced by several factors, including length of work experience, knowledge, and nurses’ motivation. This study aimed to determine the factors influencing nurses’ compliance in the implementation of patient safety at Rumah Sakit Islam Gorontalo. This study employed a correlational quantitative design with a cross-sectional approach. The sampling technique used was non-probability sampling with total random sampling, involving 41 respondents. Data were collected using a questionnaire sheet. The results of the study using the Chi-square (x²) statistical test showed that there was a relationship between work experience factors (p = 0.032), knowledge (p = 0.045), and motivation (p = 0.010) with compliance in the implementation of patient safety at Rumah Sakit Islam Gorontalo. The study suggests the need to improve evaluation and follow-up regarding compliance with patient safety implementation in the inpatient wards of Rumah Sakit Islam Gorontalo.
Co-Authors Andi Akifa Sudirman Euis Herawati Hidayat Mevianri F Peleng Nurfadillah Hamzah