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All Journal KARMAPATI (Kumpulan Artikel Mahasiswa Pendidikan Teknik Informatika) ISSN: 2252-9063 Sistemasi: Jurnal Sistem Informasi
Ketut Dian Suryasih
Universitas Pendidikan Ganesha
Computer Science & IT Education Electrical & Electronics Engineering

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Accessibility Evaluation of University Websites in Indonesia based on WCAG 2.2 Guidelines Ketut Dian Suryasih; Putu Yudia Pratiwi; I Made Ardwi Pradnyana
SISTEMASI Vol 15, No 4 (2026): Sistemasi: Jurnal Sistem Informasi
Publisher : Universitas Islam Indragiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v15i4.5824

Abstract

Universities use websites as their main portal and main source of information. However, some university websites in Indonesia still show accessibility issues and do not meet the Web Content Accessibility Guidelines (WCAG) 2.2 standards. This research aims to evaluate the accessibility of five university websites in Indonesia based on the Similarweb platform. The evaluation focused on color blindness, attention deficit, and limited movement. These three disabilities are considered to have a significant impact on web accessibility. The method used in this study was WCAG-EM by using a combination of automated and manual evaluation. The automated evaluation used WAVE and Siteimprove Accessibility Checker tools. Meanwhile, manual evaluation adopted the evaluation steps from the Accessibility Insights tool by Microsoft. The results of the automated evaluation showed that the accumulated issues obtained from all university homepages were 188 issues. There are 7 types of issues identified through manual evaluation. The most common accessibility issue found is components with low contrast between the foreground and background. These results indicate that university websites in Indonesia, based on Similarweb rankings, still do not meet the international standards WCAG.
Usability Testing of the National Digital Library of Theses and Dissertations Website Using Think Aloud and System Usability Scale (SUS) Ketut Dian Suryasih; Putu Yudia Pratiwi; I Ketut Veda Suputra; I Komang Apriyatama Sukarma Putra
KARMAPATI (Kumpulan Artikel Mahasiswa Pendidikan Teknik Informatika) Vol. 15 No. 1 (2026): Karmapati Vol 15 No 1 Tahun 2026
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/karmapati.v15i1.110392

Abstract

The National Digital Library of Thesis and Dissertations is a website under the Taiwanese government that provides access to theses and dissertations from various universities in Taiwan. However, the current interface causes users to encounter difficulties in navigating and searching for information. This study aims to evaluate the website using think aloud method to identify problems experienced by users and System Usability Scale (SUS) to measure the level of usability. This study further aims to provide recommendations for improvement in the form of interface recommendation. Evaluation results show various obstacles, such as difficulty finding information, confusing navigation, and an unintuitive menu structure. The results show the Time-Based Efficiency (TBE) value obtained is 0.0129 goals/sec. The think aloud method found many usability problems on the website, ranging from navigation errors, action errors, and design errors. Meanwhile, the results of the System Usability Scale (SUS) analysis showed a score of 20. This means that the website falls into the poor category with an F grade. The results of the problem identification were then used as a reference in redesigning the website interface.
Co-Authors I Ketut Veda Suputra I Komang Apriyatama Sukarma Putra I Made Ardwi Pradnyana Putu Yudia Pratiwi