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All Journal Jurnal Manajemen Dakwah (J-MD) Islam and Social Science Review
Amalia Irfani
IAIN Pontianak, Indonesia
Social Sciences

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PERFORMANCE MANAGEMENT OF HAJJ SERVICES AT THE OFFICE OF THE MINISTRY OF RELIGION OF KUBU RAYA REGENCY Putri Handayani Nasution; Raziki Waldan; Amalia Irfani; Lukmanul Hakim; Diena Juliana
J-MD Jurnal Manajemen Dakwah Vol. 6 No. 1 (2025): JMD
Publisher : Program Studi Manajemen Dakwah, FUAD, IAIN Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24260/jmd.v6i1.4339

Abstract

Effective and efficient Hajj services require a structured performance management system. This study aims to identify and analyze the stages of performance management, including planning, management, evaluation, and appreciation, in the Hajj services at the Office of the Ministry of Religious Affairs of Kubu Raya Regency. A qualitative approach with a descriptive method was employed. Data were collected through observation, interviews, and documentation, and analyzed using data reduction, data display, and conclusion drawing techniques. Data validity was ensured through triangulation. The findings indicate that Hajj services have been implemented systematically in accordance with performance management stages, beginning with the preparation of a Performance Agreement (PERKIN) as the planning stage, routine management by the head of the organizer supported by the Integrated Hajj Computerization Information System (SISKOHAT), and structured evaluations for continuous improvement. Employee performance is appreciated through awards in the form of certificates or plaques. These findings imply that a comprehensive performance management implementation can enhance the quality of public services, particularly in the administration of Hajj and Umrah. The novelty of this study lies in the integration of digital information systems throughout all stages of Hajj service performance management at the regency level.
Optimizing Socialization Management for Student Enrollment Growth: A Qualitative Study of Integrated Islamic Boarding School Marketing Strategies Ridha Nurhaliza; Suhrawardi Suhrawardi; Amalia Irfani; Diena Juliana
Islam and Social Sciences Review Vol. 1 No. 2 (2025): Faith, Science, Civilization
Publisher : Institut Agama Islam Negeri Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24260/y7mzgj52

Abstract

This study aims to analyze socialization management in increasing new student enrollment in an integrated Islamic senior high school context. This research employs a qualitative approach with a descriptive design. Data were collected through interviews, observations, and documentation involving key informants, including the school principal, the new student admission committee (PPDB), the vice principal for student affairs, and parents. Data analysis was conducted through data reduction, data display, and conclusion drawing, while data validity was ensured using source and technique triangulation. The findings reveal that socialization management has been systematically implemented through the stages of planning, organizing, actuating, and controlling by utilizing both digital and conventional media. However, the increase in new student enrollment has not been fully optimal due to socioeconomic constraints and the characteristics of the boarding school system. This study is limited by its single case study design, which restricts the generalizability of the findings, yet it provides theoretical implications for the development of socialization management within the framework of Islamic education marketing. Practically, this study offers recommendations for educational institutions to develop adaptive, community-oriented socialization strategies and strengthen collaboration with external stakeholders to enhance institutional attractiveness. The originality of this study lies in integrating socialization management with value-based Islamic educational marketing in a boarding school context. Keywords: Socialization Management, Student Enrollment, Educational Marketing, Integrated Islamic School, Boarding School
Enhancing Financial Resilience in Islamic Boarding Schools: An Operational Strategy Approach to Budget Deficit Reduction Selvi Melianti; Amalia Irfani; Fitri Susanti Ilyas
Islam and Social Sciences Review Vol. 1 No. 1 (2025): Islam, Society, Transformation
Publisher : Institut Agama Islam Negeri Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24260/ht7nej63

Abstract

This study aims to analyze how operational strategies are implemented to enhance financial resilience through budget deficit reduction in Islamic boarding schools. A qualitative approach with a case study design was employed, with data collected through observation, in-depth interviews, and documentation. Data were analyzed using data reduction, data display, and conclusion drawing techniques, while validity was ensured through source triangulation. The findings indicate that effective operational strategies include optimizing revenue sources, strengthening collaboration with village governments and external partners, improving expenditure efficiency, and conducting regular financial evaluations. These strategies have proven effective in maintaining operational stability despite challenges such as limited external support and fluctuations in student enrollment. However, this study is limited by its single-case design, which restricts the generalizability of the findings. The implications of this research highlight the importance of integrating planning, implementation, and control within operational management to support the sustainability of Islamic educational institutions. Practically, the findings offer valuable insights for administrators of Islamic boarding schools and similar institutions in designing adaptive and sustainable financial management strategies. The originality of this study lies in extending the operations management perspective within the context of Islamic education, particularly in strengthening financial resilience through a structured strategic approach.
Co-Authors Diena Juliana Fitri Susanti Ilyas Lukmanul Hakim Putri Handayani Nasution Raziki Waldan Ridha Nurhaliza Selvi Melianti Suhrawardi Suhrawardi