Fitri Dwi Anggraeni
Fakultas Ekonomi dan Bisnis, Universitas Islam Darul Ulum

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Optimalisasi sistem pengarsipan dokumen untuk meningkatkan efisiensi pelayanan nasabah di PT Bank Pembangunan Daerah Jawa Timur Tbk (Bank Jatim) Ali Muhajir; Fitri Dwi Anggraeni; S. Zesivania Mar’atussholihah
Penamas: Journal of Community Service Vol. 6 No. 2 (2026): Penamas: Journal of Community Service
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/penamas.v6i2.3092

Abstract

This community service activity was conducted to support the orderly implementation of a document archiving system to enhance the effectiveness of customer administrative services at Bank Jatim. The main issue addressed concerns the importance of maintaining consistency in the implementation of archiving procedures to ensure that document management remains organized, easily accessible, and supportive of smooth administrative processes. The method employed was a descriptive approach, with participatory involvement through students' direct engagement in administrative activities in accordance with institutional procedures. The activity was carried out in stages: observation, administrative participation, documentation, and descriptive evaluation of the implementation of archive management. The results indicate that the implemented archiving system has supported administrative orderliness by classifying documents, storing archives, and grouping documents in accordance with established procedures. The success indicators of the activity were assessed through document organization, consistency of archive classification, ease of document access, and the administrative workflow observed during implementation. The findings indicate that participatory involvement in administrative activities can support the orderly implementation of archive management and contribute to the effectiveness of administrative services in the banking environment.
Menyiapkan wirausahawan muda: Implementasi pelatihan kewirausahaan dalam meningkatkan kesiapan kerja pada Siswa SMKS PGRI Sukodadi Novi Darmayanti; Ana Fitriyatul Bilgies; Ali Muhajir; Nurul Fauziyah; Anjar Sulistyowati; Fitri Dwi Anggraeni
Penamas: Journal of Community Service Vol. 6 No. 2 (2026): Penamas: Journal of Community Service
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/penamas.v6i2.2786

Abstract

The transformation of economic structures and the increasing competition in the labor market require Vocational High School (SMK) graduates to possess strong work readiness and entrepreneurial competencies. This community service program aimed to enhance students’ entrepreneurial literacy and work readiness through the implementation of the Project-Based Entrepreneurial Learning with Business Model Simulation (PBEL-BMS) method. The model integrates project-based learning, Business Model Canvas simulation, and product-oriented mentoring within five systematic stages. The participants were 36 students of SMKS PGRI Sukodadi enrolled in the Creative and Entrepreneurship Project (PKK) course. Evaluation was conducted using pre-test and post-test assessments of entrepreneurial literacy and a rubric-based evaluation of the Business Model Canvas. The results indicated a significant improvement in average literacy scores from 52.5 to 83.0 (an increase of 30.5%), with the greatest improvement in business model comprehension (37.1%). The average Business Model Canvas quality score reached 81.8%, categorized as good. Beyond cognitive gains, students’ confidence, collaboration, and structured thinking skills also improved. Therefore, the PBEL-BMS method proves effective in strengthening entrepreneurial literacy and comprehensively enhancing vocational students’ work readiness.