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p-Index From 2021 - 2026
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All Journal Economics and Business Journal
M.Ridwan Tikollah
Program Studi Akuntansi,Fakultas Ekonomi dan Bisnis, Universitas Negeri Makassar
Economics, Econometrics & Finance

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Analysis of Taxpayer Compliance Levels in The Payment of Motor Vehicle Tax (PKB) at The Samsat Office of Bantaeng Regency Natasya; M.Ridwan Tikollah; Mukhammad Idrus
Economics and Business Journal (ECBIS) Vol. 4 No. 5 (2026)
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i5.422

Abstract

This study aims to analyze the level of taxpayer compliance in paying Motor Vehicle Tax at the Samsat Office of Bantaeng Regency. The research uses a descriptive quantitative and qualitative approach with data collection techniques through documentation, interviews, and observation. Quantitative analysis is carried out by measuring the formal compliance ratio based on the number of taxpayers who pay on time compared to the number of registered taxpayers, while qualitative analysis is conducted through indicators of awareness, compliance with due dates, compliance with regulations, willingness to pay, and views on Samsat services. The results of the study indicate that the level of taxpayer compliance is relatively high, but it shows a tendency to decrease from year to year. The decrease is influenced by the increasing number of registered vehicles that is not matched by an increase in awareness, the economic factors of the community, and delays in payment due to other priority needs. Service innovations such as mobile services and digital convenience contribute positively, but have not fully encouraged optimal compliance. This study confirms that improving compliance requires continuous education strategies, strengthening public services, and consistent supervision
The Effect of E-Filing Implementation on Taxpayer Compliance at the Sorong Primary Tax Office (KPP Pratama Sorong) Nensi Pakabu’; M.Ridwan Tikollah; Kartika Septiary Pratiwi Musa
Economics and Business Journal (ECBIS) Vol. 4 No. 6 (2026): September
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i6.497

Abstract

This study aimed to analyze the effect of E-Filing implementation on taxpayer compliance at KPP Pratama Sorong. The study employed a quantitative approach by distributing questionnaires to individual taxpayers who use the E-Filing system. The sample consisted of 100 respondents selected using purposive sampling. Data were analyzed using descriptive statistics, data quality tests, normality tests, simple linear regression, and hypothesis testing. The results showed that E-Filing implementation had a positive and significant effect on taxpayer compliance. The ease of use, perceived benefits, system security, and accessibility of E-Filing encouraged taxpayers to fulfill their tax obligations more effectively. This study confirms that E-Filing plays an important role in improving taxpayer compliance at KPP Pratama Sorong; therefore, efforts to enhance the quality of electronic tax administration systems should be continuously maintained
Co-Authors Kartika Septiary Pratiwi Musa Mukhammad Idrus Natasya Nensi Pakabu’