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Understanding the dual structure of job stress challenge stress and hindrance stress among Gen Z workers Ignacia Callista; Zamralita Zamralita; Ismoro Reza Prima Putra
Priviet Social Sciences Journal Vol. 6 No. 5 (2026): May 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i5.1485

Abstract

Work-related stress has become a salient issue among Gen Z employees as they enter contemporary workplaces characterized by rapid changes, intensified performance demands, and continuous evaluations. Traditional approaches to occupational stress often conceptualize stress as uniformly negative, overlooking qualitative differences in how job demands are appraised. Drawing on the challenge-hindrance stress framework, this study aimed to provide a descriptive and exploratory overview of challenge and hindrance stress among Gen Z workers in Indonesia. A quantitative cross-sectional design was employed, involving 205 Gen Z employees from various organizational sectors. Data were collected through a self-administered online survey using the Challenge and Hindrance Self-Reported Stress Scale developed by Cavanaugh et al. Reliability analysis demonstrated satisfactory internal consistency, with Cronbach’s alphas of .806 and .721 for challenge and hindrance stress, respectively. The descriptive statistical analysis revealed that challenge stress had a higher mean score (M = 3.47, SD = 0.62), indicating a moderate to high level, whereas hindrance stress showed a lower mean score (M = 2.89, SD = 0.68), reflecting a low to moderate level. These findings suggest that Gen Z employees tend to appraise work-related demands more frequently as challenges that promote learning and growth rather than obstacles that hinder performance. Nonparametric difference testing further indicated that stress perceptions were largely homogeneous across most demographic variables, with education level emerging as the only factor significantly associated with stress. The findings support the relevance of the challenge-hindrance stress framework in understanding Gen Z’s work stress experiences and highlight the importance of promoting challenge stress while minimizing hindrance stress to foster sustainable performance and psychological well-being among young employees.
HUBUNGAN CHALLENGE STRESS DAN HINDRANCE STRESS TERHADAP PRESENTEEISM PADA KARYAWAN GENERASI Z Ignacia Callista; Zamralita Zamralita; Ismoro Reza Prima Putra
CENDEKIA: Jurnal Ilmu Pengetahuan Vol. 6 No. 1 (2026)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/cendekia.v6i1.8863

Abstract

The phenomenon of presenteeism, the behavior of continuing to work despite less than optimal physical or psychological condition, poses a significant challenge to the well-being of Generation Z employees, known for their adaptability but vulnerability to stress. This study focuses on analyzing the relationship between two dimensions of work stress—challenge stress (growth-inducing stress) and hindrance stress (inhibiting stress), and levels of presenteeism using Cavanaugh's theoretical framework. Using a quantitative approach using survey methods, data were collected from 209 Generation Z employees in Indonesia using the Challenge and Hindrance-related Self-Reported Stress Scale (C-HSS) and the Job Stress-Related Presenteeism Scale (JSRPS). Statistical analysis revealed the crucial finding that challenge stress significantly negatively correlated with presenteeism, meaning constructive work challenges actually decreased the likelihood of unproductive attendance, while hindrance stress demonstrated a significant positive relationship that triggered this behavior. Additional findings highlighted variations in levels of presenteeism across departments, with divisions with high administrative burdens, such as Accounting, showing the highest levels. This study concludes that effective stress management should focus on increasing meaningful work challenges and minimizing bureaucratic barriers to optimize the productivity and mental health of young workers. ABSTRAK Fenomena presenteeism, yakni perilaku tetap bekerja meski dalam kondisi fisik atau psikologis yang kurang prima, menjadi tantangan signifikan bagi kesejahteraan karyawan Generasi Z yang dikenal adaptif namun rentan terhadap tekanan. Penelitian ini berfokus pada analisis hubungan antara dua dimensi stres kerja, yaitu challenge stress (stres pemicu pertumbuhan) dan hindrance stress (stres penghambat), terhadap tingkat presenteeism dengan menggunakan kerangka teori Cavanaugh. Melalui pendekatan kuantitatif dengan metode survei, data dihimpun dari 209 karyawan Generasi Z di Indonesia menggunakan instrumen Challenge and Hindrance-related Self-Reported Stress Scale (C-HSS) dan Job Stress-Related Presenteeism Scale (JSRPS). Analisis statistik mengungkapkan temuan krusial bahwa challenge stress berkorelasi negatif secara signifikan dengan presenteeism, yang berarti tantangan kerja konstruktif justru menurunkan kecenderungan hadir tanpa produktivitas, sedangkan hindrance stress menunjukkan hubungan positif signifikan yang memicu perilaku tersebut. Temuan tambahan menyoroti variasi tingkat presenteeism antar departemen, di mana divisi dengan beban administrasi tinggi seperti Akuntansi menunjukkan tingkat tertinggi. Studi ini menyimpulkan bahwa manajemen stres yang efektif harus berfokus pada peningkatan tantangan kerja yang bermakna dan meminimalkan hambatan birokrasi untuk mengoptimalkan produktivitas serta kesehatan mental tenaga kerja muda.