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PERAN KONTRAK PSIKOLOGIS RELASIONAL DAN TRANSAKSIONAL SEBAGAI PREDIKTOR PERILAKU KERJA KONTRAPRODUKTIF ORGANISASI DAN INTERPERSONAL Ismoro Reza Prima Putra; P. Tommy Y.S. Suyasa; Raja Oloan Tumanggor
Jurnal Muara Ilmu Sosial, Humaniora, dan Seni Vol 4, No 1 (2020): Jurnal Muara Ilmu Sosial, Humaniora, dan Seni
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmishumsen.v4i1.7550.2020

Abstract

Counterproductive work behavior occured in Indonesia, especially in companies. Companies that have many employees with counterproductive work behavior will have a negative impact on the productivity and business of the company. Counterproductive work behavior can be explained by psychological contracts held by each employee. Therefore, this study has examined the role of relational and transactional psychological contracts as predictors of organizational and interpersonal counterproductive work behavior. Counterproductive work behavior was defined as behavior that violates organizational norms and is detrimental to the organization and the individuals within it. Meanwhile, employee psychological contracts were defined as employee perceptions of behavioral obligations that must be given to the organization. Participants in this study were 378 employees in one company in Jakarta. Counterproductive work behavior measurement tool used a workplace deviance scale with a total of 48 items. Meanwhile, psychological contract measurement tools consist of 33 items. The analytical method that has been used is regression and bootstrapping. The results showed that relational psychological contracts play a negative role in predicting organizational counterproductive work behavior (β = -0.308, p <0.01) and interpersonal (β = -0.307, p <0.01). Meanwhile, transactional psychological contracts play a positive role in predicting counterproductive organizational work behavior (β = 0.199, p <0.01) and interpersonal (β = 0.221, p <0.01). Through the Mann-Whitney U test there were differences in relational psychological contracts (U = 6179.00, p <0.05), organizational counterproductive work behavior (U = 3332.50, p <0.05), and interpersonal counterproductive work behavior (U = 4491.00, p <0.05) between male employees and female employees. Meanwhile, there was no difference in the transactional psychological contract between male and female employees (U = 8321.00, p> 0.05). Implications for theory and practice are discussed. Perilaku kerja kontraproduktif banyak terjadi di Indonesia khususnya di perusahaan. Perusahaan yang banyak memiliki karyawan dengan perilaku kerja kontraproduktif akan memiliki dampak negatif terhadap produktivitas dan bisnis perusahaan. Perilaku kerja kontraproduktif dapat dijelaskan oleh kontrak psikologis yang dimiliki oleh setiap karyawan. Oleh karena itu, penelitian ini menguji peran kontrak psikologis relasional dan transaksional sebagai prediktor terjadinya perilaku kerja kontraproduktif organisasi dan interpersonal. Perilaku kerja kontraproduktif didefinisikan sebagai perilaku yang melanggar norma-norma organisasi dan merugikan organisasi maupun individu di dalamnya. Sementara itu, kontrak psikologis karyawan didefinisikan sebagai persepsi karyawan terhadap kewajiban perilaku yang harus diberikan kepada organisasinya. Partisipan dalam penelitian ini adalah 378 karyawan di salah satu perusahaan di Jakarta. Alat ukur perilaku kerja kontraproduktif menggunakan workplace deviance scale dengan total 48 item. Sementara itu, alat ukur kontrak psikologis terdiri dari 33 item. Metode analisis yang digunakan adalah regresi dan bootstrapping. Hasil penelitian menunjukkan bahwa kontrak psikologis relasional berperan negatif dalam memprediksi perilaku kerja kontraproduktif organisasi (β=-0.308, p < 0.01) dan interpersonal (β=-0.307, p < 0.01). Sementara itu, kontrak psikologis transaksional berperan positif dalam memprediksi perilaku kerja kontraproduktif organisasi (β=0.199, p < 0.01) dan interpersonal (β=0.221, p < 0.01). Melalui uji Mann-Whitney U terdapat perbedaan kontrak psikologis relasional (U=6179.00, p < 0.05), perilaku kerja kontraproduktif organisasi (U=3332.50, p < 0.05), dan perilaku kerja kontraproduktif interpersonal (U=4491.00, p < 0.05) antara karyawan laki-laki dan karyawan perempuan. Sementara itu, kontrak psikologis transaksional antara karyawan laki-laki dan karyawan perempuan tidak terdapat perbedaan (U=8321.00, p > 0.05). Hasil dari penelitian ini, baik secara teori maupun praktik, akan didiskusikan lebih lanjut. 
The relationship between work stress and quiet quitting among generation Z employees Karissa Veren; Zamralita Zamralita; Ismoro Reza Prima Putra
Priviet Social Sciences Journal Vol. 6 No. 1 (2026): January 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i1.1012

Abstract

Quiet quitting represents a phase of disengagement in which employees continue to work but limit their efforts strictly to job descriptions. When this occurs on a massive scale, it hinders innovation, increases workload for engaged employees, and contributes to stagnant organizational growth. Previous studies have shown that quiet quitting is prevalent among Gen Z and is influenced by work stress. Work stress consists of challenge and hindrance stress, which affect individual performance differently. High levels of stress can also reduce productivity and lead to organizational losses. Therefore, further research is necessary to understand the relationship between these two types of work stress and quiet quitting. This study aims to examine the relationship between challenge stress, hindrance stress, and quiet quitting among Gen Z employees in Indonesia. A quantitative correlational design was used. The sample consisted of 212 Gen Z employees in Indonesia, selected through convenience sampling. Data were collected through an online survey using the Challenge and Hindrance-related Self-Reported Stress Scale by Cavanaugh et al. (1998) and the Quiet Quitting Scale by Galanis et al. (2023). The C-HSS contained 11 items, while the QQS comprised eight items, showing acceptable internal consistency (α>0.600). The results indicate that challenge stress is negatively correlated with quiet quitting, whereas hindrance stress is positively correlated. Challenge stress tends to enhance motivation and reduce quiet quitting tendencies, whereas hindrance stress increases withdrawal behaviors. These findings provide insights for organizations to develop strategies for managing Gen Z employees’ work-related stress and maintaining their engagement levels.