Article Per Year (5 Year)
p-Index From 2021 - 2026
0.562
P-Index
This Author published in this journals
All Journal LEGAL BRIEF EDUJAVARE: International Journal of Educational Research Journal of Creative Power and Ambition (JCPA)
Rahmatia Pakaya
Universitas Negeri Gorontalo, Indonesia
Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
From Service Quality to Public Trust: Procedural Justice in Frontline Police Services Habib Awuliya Nani; Alexande Badjuka; Alfiah Agussalim; Yanti Anet; Rahmatia Pakaya; Yakob Noho Nani
Journal of Creative Power and Ambition (JCPA) Vol. 4 No. 01 (2026): Journal of Creative Power and Ambition (JCPA)
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/jcpa.v4i01.1190

Abstract

In the context of contemporary public administration, service quality is no longer understood solely as a matter of administrative efficiency or procedural compliance, but as a relational process that shapes citizens' experiences of the state itself. The purpose of this study is to examine how procedural justice shapes citizens' trust in frontline police services at the Gorontalo Regional Police Service Center (SPKT), Indonesia. This study employed a qualitative mechanism-based case study method, with data collected through in-depth interviews, observation, and document analysis. The findings suggest that trust is shaped less by the speed of service than by fairness of treatment, clarity of procedures, consistency of interactions, and visible complaint handling. This study identifies an administrative legitimacy gap and argues that police service quality should be understood as justice-based service legitimacy, not merely administrative performance.
Implementation of the Family Hope Program (PKH) in Supporting Community Access to Education in Botuboluo Village, Biluhu District, Gorontalo Regency Acun H. Tooli; Yakob Noho Nani; Rahmatia Pakaya
EDUJAVARE: International Journal of Educational Research Vol. 4 No. 01 (2026): EDUJAVARE: International Journal of Educational Research
Publisher : CV. Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/edujavare.v4i01.1283

Abstract

This study examines the implementation of the Family Hope Program (PKH) in supporting community access to education in Botuboluo Village, Biluhu District, Gorontalo Regency. Poverty remains a major social issue in Indonesia, limiting people’s access to basic needs, particularly education and health services. Therefore, PKH was implemented as a conditional cash transfer program to improve the welfare of poor households and increase access to education. The purpose of this study was to analyze the planning, implementation, and evaluation of PKH management in supporting educational access for beneficiary families. This research employed a qualitative approach using primary and secondary data obtained through interviews, observation, and documentation. Informants included village government officials, PKH facilitators, and beneficiary families. Data were analyzed using qualitative data reduction, display, and conclusion drawing techniques. The findings revealed that PKH implementation in Botuboluo Village has contributed positively to improving school attendance, educational access, and community welfare. However, several challenges remain, including inaccuracies in beneficiary targeting, limited coordination, administrative constraints, and the potential dependency of beneficiaries on social assistance. The study concludes that the effectiveness of PKH is influenced by the integration of formal data systems, local social validation, implementation capacity, and continuous monitoring mechanisms.
Fulfilling of the Right of Persons with Disabilities to Improve the Quality of Educational Services in The Province Of Gorontalo Alfiyah Agussalim; Rahmatia Pakaya; Abdul Mukhlis Akuba
LEGAL BRIEF Vol. 15 No. 2 (2026): Juni: Law Science and Field
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/legal.v15i2.1639

Abstract

As stated in the Decree of the Minister of State Apparatus Empowerment Number 63 of 2003 concerning General Guidelines for the Implementation of Public Services, the implementation of public services adheres to the principle of equal rights where there should be no discrimination in public services, including in this case for people with disabilities. To fulfill the rights of people with disabilities in educational services, the Gorontalo Provincial Government issued Governor Regulation Number 41 of 2015 concerning the Implementation of Inclusive Education in Gorontalo Province. This study aims to analyze efforts to fulfill the rights of people with disabilities, especially in the field of primary and secondary education in Gorontalo Province with a comparative approach between theory, previous research and research results. The results of this study indicate that one of the efforts made by the government is through inclusive education, but in its implementation there are still various obstacles, such as limited human resources (Special Education Teachers and Psychologists), limited employment opportunities for SLB graduates, the absence of special scholarships and lack of parental awareness to send children with special needs to school.
Co-Authors Abdul Mukhlis Akuba Acun H. Tooli Alexande Badjuka Alfiah Agussalim Alfiyah Agussalim Habib Awuliya Nani Yakob Noho Nani Yanti Anet