Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal Jurnal Ilmiah Manajemen Kesatuan Journal of Business Management and Economic Development
Ria Adriyani
Universitas 17 Agustus 1945 Cirebon, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Digital Transformation in Government Administration: The Role of Technology-Based for Enhancing Public Satisfaction R. Misriah Ariani S; Ria Adriyani; Ros Awaliyah Rosadah; Tri Amalia Sukarno; Fatin Hamamah
Journal of Business Management and Economic Development Том 4 № 02 (2026): Journal of Business Management and Economic Development
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v4i02.2371

Abstract

Digital transformation in government has become a key strategy in improving the effectiveness of public administration and the quality of services to the public. theory Modern and public administration the concept of e-government emphasizes the importance of digitalisation to achieve efficiency, transparency, and accountability in governance. However, the implementation of administrative digitalisation still faces various challenges, such as infrastructure readiness, digital literacy, and security data. The main problem faced is the extent to which technology-based administration is able to increase public satisfaction with government services. This study aims to analyse the role of digital transformation in increasing public public satisfaction with services, by identifying factors that support and hinder the effectiveness of its implementation. The research method used is a qualitative approach with case studies on several government agencies that have implemented digitalisation in public administration. Data were collected through interviews, observations, and analysis of official documents related to the implementation of e- government. The results showed that administrative digitalisation has a positive impact on improving accessibility, efficiency, and transparency of public services. However, its success is highly dependent on the readiness of technological infrastructure, supporting regulations, and public adaptation to digital services. The conclusion of this study confirms that technology-based administration plays a role important in improving public satisfaction, but comprehensive policies are needed to overcome the challenges of its implementation in order to realise more effective and inclusive public services. This study contributes to the field of public administration by offering an empirical model of digital transformation that synthesizes infrastructural readiness with user-centric satisfaction, serving as a critical reference for future research and inclusive e-government policy design.
The Influence of Entrepreneurial Orientation and Innovation on MSME Performance Mediated by Competitive Advantage Susi Sugiyarsih; Agus; Rohadin; Aos; Ria Adriyani
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4573

Abstract

In the current dynamic business environment, small businesses face intense competition that requires strong strategic capabilities to survive and grow. This study examines the effect of entrepreneurial orientation and innovation on the business performance of MSMEs through the competitive advantage. A quantitative approach was employed using survey data from 132 MSMEs, analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that entrepreneurial orientation and innovation have a significant positive effect on competitive advantage. Innovation also has a direct positive effect on business performance, while entrepreneurial orientation does not directly influence performance. Competitive advantage plays a critical mediating role, exerting a strong and significant effect on business performance and transmitting the impact of entrepreneurial orientation and innovation to performance outcomes. These findings imply that MSMEs should prioritize innovation-driven strategies and actively leverage entrepreneurial orientation to build sustainable competitive advantages. Policymakers and business development agencies are encouraged to support MSMEs through innovation capacity building and entrepreneurial capability development, as competitive advantage emerges as a key mechanism for enhancing long-term business performance.
Co-Authors Agus Aos Fatin Hamamah R. Misriah Ariani S Rohadin Ros Awaliyah Rosadah Susi Sugiyarsih Tri Amalia Sukarno