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All Journal Jurnal Ekonomi Syariah Indonesia Ihsanika : Jurnal Pendidikan Agama Islam
Juhri Jaelani
STEI Al-Amar Subang
Religion Economics, Econometrics & Finance Education

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PERAN QUALITY DALAM MENJAGA KUALITAS TERHADAP KEPUASAN PELANGGAN PT. PIRANTI TEKNIK INDONESIA DALAM PERSPEKTIF ISLAM Nurul Fauziyyah; Rike Nurjanah; Tiwan Nurmausah; Dadang Suhairi; Juhri Jaelani
Jurnal Ekonomi Syariah Indonesia (JESI) Vol. 3 No. 2 (2024): September
Publisher : STEI Al-Amar Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57171/jesi.v3i2.17

Abstract

PT. Piranti Teknik Indonesia merupakan sebuah perusahaan manufaktur yang bergerak dibidang Wire Harness sepeda motor yang berkomitmen untuk memberikan kinerja bisnis yang berkualitas bagi para pelanggan. Tujuan penelitian ini adalah untuk mengetahui peran quality untuk menjaga kualitas terhadap kepuasan pelanggan dalam perspektif islam. Penelitian ini merupakan penelitian kualitatif. Hasil penelitian ini menunjukkan bahwa PT. Piranti Teknik Indonesia sangat memperhatikan kualitas produk dalam proses produksi demi memastikan kepuasan pelanggan. PT. Piranti Teknik Indonesia menggunakan metode quality inspection untuk menjaga kualitas dan standar produk. Kepuasan pelanggan tergantung pada sejauh mana produk memenuhi harapan Perusahaan. Dalam konteks ekonomi islam, kepuasan pelanggan juga terkait dengan konsep qana’ah, yang mencerminkan kepuasan secara lahiriah dan batiniah. Faktor-faktor yang mempengaruhi kepuasan pelanggan termasuk kualitas produk, harga, situasi, dan faktor personal. Dengan memperhatikan faktor-faktor ini, PT. Piranti Teknik Indonesia dapat meningkatkan kepuasan pelanggan dan membangun kepercayaan pelanggan.
Analisis Nilai-Nilai Tasawuf Dalam Lirik Lagu Pulang Karya For Revenge Juhri Jaelani; Nurlatifah
IHSANIKA : Jurnal Pendidikan Agama Islam Vol. 3 No. 3 (2025): Jurnal Pendidikan Agama Islam
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/ihsanika.v3i3.1611

Abstract

Apart from being a method of cleansing the soul, Sufism is also a forum for improving deeds or actions in daily life. People sometimes ignore the quality of the practice of Islamic teachings themselves, that in every Islamic teaching there are Sufism values ​​that can be implemented and practiced. This research aims to analyze, explain and research more deeply the values ​​of Sufism contained in the lyrics of the song Pulang Karya from the music band For Revenge. This research uses a qualitative approach with a literature study method, namely by analyzing, reviewing, comparing and presenting data descriptively. The data sources in this research are the lyrics of the song Pulang Karya For Revenge and other relevant research sources such as research journals, research articles, books and so on. The results of the research show that the lyrics of the song Pulang Karya For Revenge contain Sufism values ​​that can be implemented in everyday life, such as in the lyrics There is no place as beautiful as home, There is no place as beautiful as there, I keep looking for direction. These lyrics can be interpreted as humans longing for the final goal of their life, namely the afterlife, because in Islam, life on earth is a field leading to the afterlife to achieve true happiness.
Co-Authors Dadang Suhairi Nurlatifah Nurul Fauziyyah Rike Nurjanah Tiwan Nurmausah