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All Journal NUSRA: Jurnal Penelitian dan Ilmu Pendidikan
Apriyenti Apriyenti
UIN Mahmud Yunus Batusangkar, Indonesia
Education Languange, Linguistic, Communication & Media Mathematics Other

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Implementasi Total Quality Management (Tqm) Di Pondok Pesantren Darussalam Kabupaten Dharmasraya Apriyenti Apriyenti; Ridwal Trisoni; Lita Sari Muchlis; Akhyar Hanif; Muhammad Husni Shidqi
NUSRA : Jurnal Penelitian dan Ilmu Pendidikan Vol. 7 No. 2 (2026): NUSRA: Jurnal Penelitian dan Ilmu Pendidikan, Mei 2026
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/nusra.v7i2.6101

Abstract

This study aims to analyze the implementation of Total Quality Management (TQM) in improving the quality of educational management at the Darussalam Islamic Boarding School in Dharmasraya Regency. The study used a qualitative approach with a case study design. Data were collected through in-depth interviews, participatory observation, and documentation studies with five key informants consisting of the foundation's leadership, the principal, the vice principal, and teachers. Data analysis was carried out through data reduction techniques, data presentation, and drawing conclusions using a thematic analysis approach. The results showed that TQM implementation was carried out through three main stages, namely participatory vision and mission-based quality planning, program implementation based on the involvement of all stakeholders, and continuous evaluation using the PDCA (Plan-Do-Check-Act) cycle. The main supporting factors include leadership commitment, religious culture, and effective organizational coordination, while inhibiting factors include limited human resources and understanding of the concept of quality. These findings indicate that the implementation of TQM based on Islamic values ​​​​is able to improve the quality of education holistically, both in academic aspects and the formation of student character.
Co-Authors Akhyar Hanif Lita Sari Muchlis Muhammad Husni Shidqi Ridwal Trisoni