Cheryl Nathania
Universitas Pelita Harapan

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Cyber Law Analysis and Customer Protection in Cases of Phishing in Digital Banking Maria Minerva Gani; Cheryl Nathania; Heigel Parodi Ritonga; Nathasya Jhonray Siregar; Rifaldo Aditya; Putra Dirgantara; Nicole Eugenia Yuri; Tasya Amira F Siregar
JIHAD : Jurnal Ilmu Hukum dan Administrasi Vol. 8 No. 2 (2026): JIHAD : Jurnal Ilmu Hukum dan Administrasi
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jihad.v8i2.10602

Abstract

This study examines phishing in digital banking services as a form of cybercrime that combines electronic system manipulation and social engineering. Phishing is not merely a technical security issue, but also a legal problem involving criminal liability, consumer protection, and personal data protection. This research uses normative legal research with statutory and case approaches, particularly by analyzing phishing practices involving fake banking websites that resemble official digital banking platforms. The findings show that phishing can be legally constructed through several provisions under the Electronic Information and Transactions Law, the Personal Data Protection Law, and the National Criminal Code. The perpetrator’s liability may be established through the elements of unlawful act, intent, capacity to be held responsible, and the absence of justifying or excusing grounds. In addition, victim protection must be carried out through preventive measures, responsive handling, and recovery mechanisms, including strengthening digital security, improving customer literacy, conducting internal investigations, and providing dispute resolution channels. Therefore, the prevention and handling of phishing in digital banking requires an integrated approach that combines criminal enforcement, banking governance, consumer protection, and personal data protection.
Peraturan Daerah dan Penegakan Legalitas Pengendalian Kapal Ilegal dalam Mendukung Investasi Pariwisata di Labuan Bajo Cheryl Nathania; Dinda Aurelia Rosi Nasution; Keisha Zahra Wibowo; Nicole Eugenia Yuri; Najla Azrijal Chosaf
Journal of Legal, Political, and Humanistic Inquiry Vol 1 No 4 (2026): June: Custodia: Journal of Legal, Political, and Humanistic Inquiry
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/tmg7nr58

Abstract

This study analyzes the role of local regulations in enforcing the legality of controls on illegal vessels to support tourism investment in Labuan Bajo as a national super-priority destination. The legal issues examined focus on the lack of harmonization between central and local regulations, weak law enforcement against unlicensed vessels, and the implications for legal certainty and the investment climate. The research method employed is a normative legal approach using legislative, conceptual, and comparative methodologies, through an analysis of Law No. 17 of 2008 on Shipping, Government Regulations, Presidential Regulations, Ministerial Regulations, and relevant court decisions. The research findings indicate that Regional Regulations serve a strategic function as an instrument for harmonizing standards and strengthening oversight of tourist vessel activities. Effective law enforcement against illegal vessels has been shown to contribute to improved maritime safety, tourist protection, and legal certainty for investors. Challenges such as overlapping jurisdictions and weak inter-agency coordination still persist. The theoretical implications of this study underscore the importance of integrating maritime and tourism laws within a sustainable development framework. Therefore, an adaptive, legality-based, and integrated reformulation of local policies is necessary to enhance the appeal of tourism investment in Labuan Bajo. Â