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Examining the Relationships among Servant Leadership, Organizational Commitment, and Job Satisfaction within Government Organizations in Cambodia Sarom Mok; Ramy Chhun; Mengheang Hor; Kosal Thay; Chamnan Sok
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 6 No. 2 (2026)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku4921

Abstract

Although servant leadership (SELE) has been understudied, especially in the public sector, it has been a popular topic in contemporary leadership theories and has been linked to outcomes like job satisfaction (JOSA) and organizational commitment (ORCO). Given its importance, this study was to ascertain if official JOSA and ORCO were predicted by government official perceptions of SELE, and whether ORCO moderated the relationship between SELE and JOSA. This study used a correlational research design. A structured questionnaire was used to gather data from 224 government officials from various departments both in leadership and non-leadership roles. The Servant Leadership Seven, the Organizational Commitment Questionnaire, and the Abridged Job Descriptive Index were among the online surveys used to gather data for the study. Multiple regression to examine moderation effects, an independent-samples t-test, and Pearson correlations were among the statistical methods used. The findings showed a correlation between higher levels of ORCO and JOSA among government officials and higher perceptions of SELE. There was a significant positive correlation found between department leader JOSA, top management, and SELE, indicating that SELE is linked to government official attitudes at several organizational levels. The results also revealed that managerial self-ratings of SELE differed significantly from non-managerial ratings, with leaders giving their leadership behaviors higher ratings than officials. While organizational commitment and servant leadership both strongly predicted job satisfaction, the moderation analysis revealed that ORCO did not moderate the connection between SELE and JOSA. The findings imply that staff morale and institutional loyalty are positively impacted by SELE. The results emphasize how crucial SELE is in influencing official attitudes in government organization settings and imply that its beneficial effects hold true for all government official roles.
Exploring the Servant Leadership, Work Engagement, and Public Service Motivation among Civil Servants’ Sport Council of Ministry of Interior in the Cambodian Setting Kimseng Sok; Sarom Mok; Mengheang Hor; Sothea Lim
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 6 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i6.6052

Abstract

Public mistrust and growing aspirations for legitimacy in public administration characterize Cambodia's institutional environment. This quantitative study with a non-experimental design aimed to investigate the relationships between servant leadership, work engagement, public service motivation, and healthy organizational outcomes in the Cambodian public sector within the framework of the Job Demands–Resources (JD-R) theory and the Healthy and Resilient Organizations (HERO) model, taking into account the moderating effect of the supervisor's gender. Using established instruments, this study evaluated servant leadership, public service motivation, work engagement, and organizational results in a sample of 280 civil servants from the Ministry of Interior's Sport Council selected through convenience sampling technique. The five hypotheses were validated through structural equation modeling: servant leadership was positively correlated with public service motivation (B= 0.18, p < 0.001) and work engagement (B= 0.15, p= 0.002), while work engagement was positively correlated with healthy organizational outcomes (B= 0.47, p < 0.001), demonstrating partial mediation effects among these variables. The supervisor's gender did not have any moderating influence on the proposed relationships. In addition to highlighting the importance of servant leadership as a crucial social resource for promoting motivation, work engagement, and organizational well-being within the particular context of Cambodian public institutions, this study offers empirical evidence on the motivational mechanisms functioning within the public sector. The findings contribute to the integration of JD-R theory and the HERO model in public administration research, providing practical implications for developing more inclusive and healthy organizations in the Cambodian public sector.