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All Journal Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Jurnal Penelitian dan Pengabdian Masyarakat
Abdul Halik
Universitas 17 Agustus Surabaya
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Other

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Kontribusi E-Puskesmas dan Integrasi Layanan Primer (ILP) terhadapInternal Service Quality dan Kepuasan Kerja di Puskesmas Tebet Awwalunisa Aprilia Wijaya; Abdul Halik; Siti Mujanah
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 2 (2026): May 2026
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/wbpa8s54

Abstract

Low patient satisfaction at Tebet Health Center reflects the need to improve Internal Service Quality (ISQ). Implementing e-Health Center and Primary Service Integration (ILP) has the potential to be a solution to improve ISQ, which ultimately impacts employee job satisfaction. This study used a quantitative cross-sectional design with a sample of 100 employees directly involved. Data were collected through structured questionnaires, semi-structured interviews, and observations. Instrument validity was tested with item-total correlation and reliability with cronbach’s alpha, meanwhile, data analysis used descriptive statistics and multiple linear regression. The research results reveal that partially, e-Health Center has a significant positive effect on ISQ (p-value = 0.000; t_{test}= 4.409) and ILP also has a significant positive effect on ISQ (p-value = 0.000$; ttest= 5.747$). Simultaneously, e-Health and ILP have a significant effect on ISQ (p-value = 0.000; Ftest = 31.108). Furthermore, it was found that the improvement of Internal Service Quality contributes positively and significantly to employee Job Satisfaction (p-value = 0.000; ttest= 4.780). The conclusion of this research confirms that e-Health and ILP are effective in improving ISQ, which directly implies an increase in employee job satisfaction at Tebet Health Center
VILLAGE FUND MANAGEMENT ACCOUNTABILITY MODEL: THE ROLE OF INTERNAL CONTROL AND ORGANIZATIONAL CULTURE Nonce Farida Tuati; Abdul Halik; Siti Mujanah; Deetje W. Manuain; Hapsa Usman
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 15 No. 2 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v15i2.3629

Abstract

Introduction: The purpose of this study is to analyze the influence of internal control and organizational culture on the accountability of village fund management in Taibenu District. The urgency of this research is to provide input to increase accountability in village fund management, provide information for improving policies related to village funds, and increase understanding of the importance of accountability in village fund management. Methods: This study is a quantitative study using primary data obtained by respondents. The data analysis techniques used include the classical assumption deviation test and multiple regression analysis as well as the T test and the F test. While the multiple regression equation model used in this study is: Y = a + b1X1 + b2X2 + e, Results: The results of the study show that good internal control and organizational culture partially and simultaneously have a positive and significant effect on the accountability of village fund management. With the results of the t test = 3.722 with p = 0.001 < 0.05 and the t test = 2.467 with p = 0.022 <0.05 and the F test showed a calculated F value of 24.602 with a significance level of p = 0.000 < 0.05. Keywords: Accountability, Internal Control, Organizational Culture, Village Fund
Co-Authors Awwalunisa Aprilia Wijaya Deetje W. Manuain Hapsa Usman Nonce Farida Tuati Siti Mujanah