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All Journal EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis
Noor Arida Sofiana
Universitas Muhammadiyah Jakarta
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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The Dual Mediation Effect Of Job Satisfaction And Stress On Turnover Intention Dean Herdesvian; Nur Rachmah Wahidah; Noor Arida Sofiana
Eqien - Jurnal Ekonomi dan Bisnis Vol 15 No 2 (2026): Eqien Journal Of Economics and Business
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam DR KH EZ Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34308/eqien.v15i2.2454

Abstract

This study examines the configuration of psychological and organizational attributes Job Satisfaction, Job Stress, Organizational Commitment, and Work-Family Conflict that collectively shape employee Turnover Intention. While often studied in pairs or with single mediators, a significant gap exists in understanding how attitudinal and life-domain mechanisms operate in parallel to explain withdrawal behavior. The purpose of this research is to deconstruct and quantify these relationships, specifically evaluating the dual mediating roles of Organizational Commitment and Work-Family Conflict. Employing a quantitative approach, survey data were collected from 38 respondents. Multiple regression analysis tested the direct effects, and parallel mediation analysis was conducted using Hayes’ PROCESS macro. The results revealed that Job Satisfaction significantly reduces Turnover Intention, while Job Stress significantly increases it. Both Organizational Commitment and Work-Family Conflict serve as significant parallel mediators. Organizational Commitment mediates the effects of both Satisfaction and Stress, while Work-Family Conflict specifically mediates the pathway from Job Stress to Turnover Intention. The dual mediation model demonstrates strong explanatory power. A key limitation is the small sample size, which may affect the statistical power and generalizability of the findings. Future research should employ larger, more diverse samples and longitudinal designs to better establish causality and explore potential contextual moderators of these relationships..
Synergistic Effects of HRM Practices on Nurse Caring Behavior: A Multivariate Analysis in Private Hospitals Noor Arida Sofiana
Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis Vol 10 No 1 (2026): Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis
Publisher : LPPM STIE KRAKATAU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61401/relevansi.v10i1.405

Abstract

Nurse caring behavior is a crucial indicator of nursing service quality, which is influenced by Human Resource Management (HRM) practices in the healthcare sector. This study aimed to analyze the multivariate relationship between organizational commitment, effective communication, and work environment, and caring behavior among inpatient nurses at private hospitals in Bekasi Regency. A cross-sectional design was employed, with 94 nurses as respondents. Data were collected using structured questionnaires and analyzed using canonical correlation analysis. The findings revealed that the first canonical function was significant, with Rc= 0.822 and Rc²= 0.676, indicating that 67.6% of the variance in caring behavior was explained simultaneously by the three HRM factors. The work environment emerged as the most dominant contributor based on canonical loading, whereas organizational commitment demonstrated the largest relative contribution, based on canonical weight. Hospital managers should prioritize strengthening nurses' affective commitment through recognition and a supportive climate rather than relying solely on technical communication training. The study concludes that fostering a conducive work environment and enhancing nurses' organizational commitment are essential for promoting caring behavior and improving nursing service quality in private hospitals.
Co-Authors Dean Herdesvian Nur Rachmah Wahidah