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All Journal Journal of Artificial Intelligence and Engineering Applications (JAIEA)
Margaretha Natalia Simamora
Sistem Informasi,STMIK TIME,Medan,Indonesia
Automotive Engineering Computer Science & IT Control & Systems Engineering

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UI/UX Design of Laundry Pick-Up and Delivery Application using Prototyping Method Margaretha Natalia Simamora; Johanes Terang Kita Perangin Angin; Jackri Hendrik
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 5 No. 3 (2026): June 2026
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v5i3.2253

Abstract

Digital transformation demands operational efficiency in the conventional laundry industry, which is still hampered by manual management and limited geographic reach.In response to this phenomenon, this research focuses on developing a UI/UX design for the Laundry Express mobile application with superior pickup & delivery service features. The main goal is to reduce the potential for data input errors while providing information transparency for users. Through an iterative prototyping method, the design process includes needs identification and continuous evaluation using Figma. The final product, a high-fidelity prototype, integrates order tracking features, automatic cost calculation based on weight, and a service assessment module. Evaluation using Likert scale for usability measurement demonstrated a high level of ease of navigation, allowing users to complete transactions without technical obstacles. This study concludes that the iterative prototyping approach is effective in producing intuitive application designs that meet the needs of modern society who require flexible laundry services.
Co-Authors Jackri Hendrik Johanes Terang Kita Perangin Angin