Nyoman Tri Maryanthi
Program Studi Sarjana Administrasi Rumah Sakit, Universitas Triatma Mulya

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

ANALYSIS OF FACTORS INFLUENCING READINESS FOR ELECTRONIC MEDICAL RECORDS IMPLEMENTATION IN HOSPITALS: LITERATURE REVIEW Nyoman Tri Maryanthi; I Nyoman Gede Bayu Wiratama Suwedia; Nitya Jyoti
Journal of Innovation Research and Knowledge Vol. 6 No. 1 (2026): Juni 2026
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract: Background: Digital transformation in the healthcare sector thru the implementation of Electronic Medical Records (EMR) plays a crucial role in improving service quality and operational efficiency. However, its implementation still faces various obstacles in several developing countries, including Indonesia, such as low adoption rates and high system failures. This indicates that implementation readiness, including aspects of human resources, technology, organization, and regulation, is a key factor in the successful application of EHR. Objective: This study aims to analyze and identify the factors influencing the readiness for EHR implementation in hospitals thru a literature review of various studies. Method: This research employs a systematic narrative review design without meta-analysis to identify and synthesize the factors affecting the readiness for electronic health record implementation in hospitals. Literature search was conducted thru Google Scholar and PubMed for the years 2016–2026 using a combination of keywords and the Boolean operator AND. Inclusion criteria included full-text articles in Indonesian or English that were relevant to the topic and derived from scientific publications. The selection process used the PRISMA flow and yielded 10 articles that met the research criteria. Results: The research findings indicate that the readiness for RME implementation in hospitals is influenced by various factors, namely human resources (HR), technological infrastructure, organizational and managerial factors, as well as policy, regulation, and funding aspects. Conclusion: The readiness for RME implementation in hospitals is influenced by multidimensional factors: human resources, technological infrastructure, organizational-managerial aspects, and policy and funding. Improvement in readiness is carried out thru HR training, infrastructure strengthening, thorough planning, and the formulation of clear SOPs.
Faktor-Faktor Yang Mempengaruhi Tingkat Kepuasan Pasien Rawat Inap Terhadap Pelayanan Keperawatan Di Poliklinik Rumah Sakit Kasih Ibu Tabanan I Nyoman Gede Bayu Wiratama Suwedia; Nyoman Tri Maryanthi; Ni Putu Indah Rosita
Journal of Innovation Research and Knowledge Vol. 6 No. 3 (2026): Agustus 2026
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Patient satisfaction is a key indicator of hospital service quality, influenced by the quality of nursing care. Despite various quality improvement efforts, complaints regarding nurse responsiveness, communication, and other service aspects persist, potentially diminishing patient satisfaction at Kasih Ibu Tabanan Hospital. Objective: This study aimed to analyze the factors influencing the satisfaction levels of inpatients regarding nursing care at the Polyclinic of Kasih Ibu Tabanan Hospital. Method: A quantitative study using a cross-sectional analytic survey design was conducted from April to May 2025. A total enumeration sampling technique was employed, involving 109 inpatients. Independent variables included responsiveness, competence, tangibles, communication, and reliability, while the dependent variable was patient satisfaction. Data were collected using a validated and reliable questionnaire and analyzed via univariate, bivariate (Chi-Square test), and multivariate (logistic regression) methods. Results: A total of 59.6% of respondents expressed satisfaction with the nursing care. Bivariate analysis revealed that responsiveness (p<0.001), competence (p=0.032), communication (p=0.003), and reliability (p=0.047) were associated with patient satisfaction, whereas tangibles were not (p=0.485). Multivariate analysis indicated that responsiveness (aOR=3.96; 95% CI=1.64–9.53; p=0.002) and communication (aOR=2.61; 95% CI=1.09–6.26; p=0.032) significantly influenced patient satisfaction, with responsiveness being the dominant factor. Conclusion: Nurse responsiveness and communication are the primary factors influencing inpatient satisfaction. Therefore, the hospital needs to prioritize enhancing nurses' competence in responsiveness and communication to improve service quality and patient satisfaction.