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All Journal JPM (Jurnal Pemberdayaan Masyarakat)
Sitti Nurhalimah
Universitas Muslim Indonesia
Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

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Implementasi Sistem Layanan Mandiri untuk Efisiensi Administrasi Desa Biji Nangka Kabupaten Sinjai Purnawansyah; Rahma Puspitasari; Abdul Rachman Manga'; Herdianti Darwis; Sitti Nurhalimah
Jurnal Pemberdayaan Masyarakat Vol 11 No 1 (2026): Mei
Publisher : Direktorat Penelitian dan Pengabdian kepada Masyarakat (DPPM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/jpm.v11i1.13200

Abstract

This community service program aims to improve administrative efficiency in Biji Nangka Village, which previously used manual processes and was prone to delays, inconsistencies, and the risk of archive loss. This activity implemented a website-based self-service system and provided training to village officials on the use of key features such as digital letter management, automatic numbering, and electronic archive storage. A total of 17 participants participated in the training and all successfully operated the system. Evaluation results showed that the time to create letters was reduced from 10–15 minutes to 3–5 minutes. Furthermore, the results of the pre-test and post-test comparison showed a 9.412% increase in participant understanding, indicating the effectiveness of the training in improving the digital competence of village officials. Overall, this program has had a positive impact on improving the quality of administrative services and supporting the realization of digital-based village governance.
Co-Authors Abdul Rachman Manga' Herdianti Darwis Purnawansyah Purnawansyah Rahma Puspitasari