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All Journal SERAMBI: Jurnal Ekonomi Manajemen dan Bisnis Islam
Masni Salfinnia
Doctoral Program in Economics, Faculty of Economics and Business, Trisakti University, Jakarta, Indonesia
Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Determinants of zakat behavior among muslim millennials in greater Jakarta after Covid-19 Nirdukita Ratnawati; Faris Faruqi; Mentari Wahyuningsih; Masni Salfinnia
SERAMBI: Jurnal Ekonomi Manajemen dan Bisnis Islam Vol. 8 No. 1 (2026)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/serambi.v8i1.1503

Abstract

This study explores the determinants of zakat behavior among Muslim millennials in Greater Jakarta (Jabodetabek) after the COVID-19 pandemic, focusing on ICT/fintech, intention, trust, literacy, service quality, education, and transparency. Using a quantitative approach, data were collected from 86 Muslim millennials aged 23 to 42 who paid zakat through official institutions or digital platforms. Analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM). Findings indicate that ICT, intention, literacy, and transparency positively influence zakat behavior, with literacy being the strongest predictor, while trust, service quality, and education have no significant effects. The study underscores the importance of digital transformation and literacy in enhancing millennial zakat participation, offering practical implications for zakat institutions in developing effective digital strategies and educational programs. Public interest statements This study examines factors that encourage young Muslim adults in Jakarta to pay zakat post-pandemic. Key drivers include zakat literacy, use of digital apps, strong intentions, and transparent reports from institutions. Notably, formal education level does not significantly impact zakat behavior. These insights can help zakat organizations create effective online campaigns and educational programs for tech-savvy generations.
Co-Authors Faruqi, Faris Mentari Wahyuningsih Nirdukita Ratnawati