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All Journal Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Pengabdian UNDIKMA
Eka Pariyanti
Universitas Terbuka
Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Public Health Social Sciences Other

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The Effect Of Job Stress And Workload On Employee Performance: The Moderating Role Of Work Environment Among Generation Z Outsourced Sales Generalis In PT Bank Mandiri (Persero) Tbk Area Bengkulu Ameratul Fedhla; Amir Tengku Ramly; Eka Pariyanti
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 5 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v7i5.11114

Abstract

This study was motivated by the declining performance of Generation Z outsourced sales generalist employees PT Perdana Prima Bhakti Mandiri under the coordination of PT Bank Mandiri (Persero) Tbk Bengkulu Area, which is assumed to be influenced by job stress, workload, and work environment conditions. This research aims to analyze the effect of job stress and workload on employee performance with work environment as a moderating variable. The study employed a quantitative approach using a survey method involving 60 respondents selected through purposive sampling. Data were collected through structured questionnaires and analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS software. The findings indicate that job stress significantly affects employee performance with a path coefficient of 0.479 and a p-value of 0.000, while workload significantly affects employee performance with a coefficient of 0.469 and a p-value of 0.000. The work environment significantly moderates the relationship between job stress and employee performance with a coefficient of 0.156 and a p-value of 0.041, and moderates the relationship between workload and employee performance with a coefficient of 0.197 and a p-value of 0.004. The study concludes that a supportive work environment strengthens employees’ adaptability in managing work pressure and workload.
Penguatan Literasi Numerasi dan Huruf Hijaiyah melalui Program Pembelajaran Interaktif Berbasis Permainan pada Siswa SDI Khazanah Kebajikan Tri Wijayanti Septiarini; Eka Pariyanti; Siti Umamah Naili; Wahyu Hidayat; Putri Mahira
Jurnal Pengabdian UNDIKMA Vol. 7 No. 3 (2026): August (IN PRESS)
Publisher : LPPM Universitas Pendidikan Mandalika (UNDIKMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jpu.v7i3.18764

Abstract

This community service program aims to improve the numeracy literacy skills and understanding of Hijaiyah letters among students at SDI Khazanah Kebajikan through an interactive and engaging learning approach. The program was implemented in three stages: a pre-test, interactive training sessions, and a post-test, involving 44 elementary school students in a variety of group-based educational games. The data were analyzed using descriptive quantitative analysis. The results demonstrated an improvement in students' average scores, increasing from 44.1 in the pre-test to 52.7 in the post-test. In addition to enhanced numeracy literacy, the students showed improved ability to recognize Hijaiyah letters and Arabic diacritical marks, as well as greater concentration, confidence, and willingness to participate in learning activities. The program also fostered positive character traits, including teamwork, honesty, and healthy competitive spirit. Overall, the training had a positive impact on improving elementary school students' numeracy literacy and foundational Arabic literacy through the implementation of interactive, game-based learning that was both engaging and meaningful.
Co-Authors Ameratul Fedhla Amir Tengku Ramly Putri Mahira Siti Umamah Naili Tri Wijayanti Septiarini Wahyu Hidayat