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All Journal Jurnal Ilmu Komunikasi dan Sosial Politik
Mhd Farid Alamsyah
Departemen Ilmu Administrasi Negara, Fakultas Ilmu Sosial, Universitas Negeri Padang
Environmental Science Library & Information Science

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Smart Governance Dan Peran Digitalisasi Dalam Tata Kelola Pemerintahan: Sebuah Tinjauan Literatur Mhd Farid Alamsyah; Dinda Yuvia Ibnayasha; Khairunnisa Nabilah; Boni Saputra; M. Fachri Adnan
Jurnal Ilmu Komunikasi Dan Sosial Politik Vol. 3 No. 4 (2026): April - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jiksp.v3i4.4662

Abstract

Modern governance faces transformative pressure from rapid digital technology development. Smart governance emerges as a new paradigm integrating digitalization into public administration to enhance efficiency, transparency, accountability, and citizen participation. This article aims to examine the role of digitalization in realizing smart governance and its implementation challenges, particularly in Indonesia. A literature review method was applied to 17 selected scientific sources published between 2019 and 2025, sourced from Scopus Q1–Q2 indexed journals and SINTA-accredited journals. Findings indicate that government digitalization significantly impacts bureaucratic performance, public trust, and civic participation, though success is largely determined by human resource readiness, digital leadership, and equitable infrastructure. In Indonesia, SPBE implementation, the LAPOR! platform, and SmartASN demonstrate digital transformation commitment, though the digital divide across regions remains a significant challenge.
Co-Authors Boni Saputra Dinda Yuvia Ibnayasha Khairunnisa Nabilah M. Fachri Adnan