Claim Missing Document
Check
Articles

Found 2 Documents
Search

Digital Innovations in Southeast Asian: Research-Driven Mapping Local Governance for Efficiency and Participation Sukwan Hanafi; Achmad Nurmandi; Herman Lawelai; Elaine Baulete; Imron Sohsan
Journal of Government and Civil Society Vol 9 No 2 (2025): Journal of Government and Civil Society (October)
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jgcs.v9i2.14496

Abstract

This study addresses issues of bureaucratic inefficiency and low public participation in governance by systematically mapping the scope of digital innovation in local governance throughout Southeast Asia. The research seeks to understand how technology aids governance outcomes, guided by the region’s disparities in digital infrastructure and institutional readiness. The study conducts a systematic literature review of 996 publications from Scopus, following the PRISMA protocol and employing bibliometric analysis via RStudio-Biblioshiny and CiteSpace to derive trends, themes, and gaps concerning Indonesia, Malaysia, Singapore, Thailand, and the Philippines. The results demonstrate and actively reinforce the three dominant innovation clusters: smart cities, e-government systems, and citizen participation platforms that foster greater democratic engagement alongside improved administrative efficiency. The analysis emphasizes the factors critical for successful digital transformation: institutional readiness, digital competency, and cross-organizational collaboration. By synthesizing regional best practices and thematic patterns, the research provides strategic recommendations for policymakers aiming to cultivate flexible, inclusive, and ethically responsible frameworks of implications focused on formulated digital governance. These findings emphasize the need to align technology with community needs and participatory processes, thereby directing further research on interoperability, AI ethics, and public trust in digital public administration.Studi ini membahas masalah ketidak efisienan birokrasi dan rendahnya partisipasi publik dalam tata kelola pemerintahan dengan secara sistematis memetakan ruang lingkup inovasi digital dalam tata kelola pemerintahan di seluruh Asia Tenggara. Penelitian ini bertujuan untuk memahami bagaimana teknologi mendukung hasil tata kelola pemerintahan, dengan mempertimbangkan disparitas infrastruktur digital dan kesiapan institusional di wilayah tersebut. Studi ini melakukan tinjauan literatur sistematis terhadap 996 publikasi dari Scopus, mengikuti protokol PRISMA, dan menggunakan analisis bibliometrik melalui RStudio-Biblioshiny dan CiteSpace untuk mengidentifikasi tren, tema, dan celah terkait Indonesia, Malaysia, Singapura, Thailand, dan Filipina. Hasilnya menunjukkan dan secara aktif memperkuat tiga kluster inovasi dominan: kota pintar, sistem e-pemerintahan, dan platform partisipasi warga yang mendorong keterlibatan demokratis yang lebih besar bersamaan dengan efisiensi administratif yang lebih baik. Analisis ini menyoroti faktor-faktor kritis untuk transformasi digital yang sukses: kesiapan institusional, kompetensi digital, dan kolaborasi lintas organisasi. Dengan mensintesis praktik terbaik regional dan pola tematik, penelitian ini memberikan rekomendasi strategis bagi pembuat kebijakan yang bertujuan untuk mengembangkan kerangka kerja yang fleksibel, inklusif, dan etis dalam tata kelola digital. Temuan ini menekankan pentingnya menyelaraskan teknologi dengan kebutuhan komunitas dan proses partisipatif, sehingga mengarahkan penelitian lebih lanjut pada interoperabilitas, etika AI, dan kepercayaan publik dalam administrasi publik digital.
Transformation of E-Government's Impact on Transparency in Public Services: A Systematic Review and Bibliometric Analysis Hardinda Hardinda; Muhammad Rais Rahmat Razak; Herman Lawelai; Achmad Nurmandi; Imron Sohsan
Journal Public Policy Vol 12, No 3 (2026): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v12i3.10798

Abstract

This study aims to analyze the transformative role of e-government in enhancing transparency in public service delivery in the era of digitization. A systematic literature review was conducted using the Scopus database from 2004 to 2024. Trend analysis and visualization techniques with RStudio software were applied to identify dominant research themes, influential authors, and leading institutions in the e-government and public service literature. The findings demonstrate that e-government substantially contributes to improving efficiency, accessibility, and transparency of public services by integrating digital technologies. Nevertheless, persistent challenges, including the digital divide and data security risks, continue to constrain effective implementation of e-government systems. Theoretically, this study highlights the need to integrate technological advances with social and economic dimensions to strengthen inclusive and sustainable public services. From a practical perspective, the research provides actionable insights for governments and policymakers in designing e-government strategies that are responsive to societal needs and technological innovations. Despite its contributions, this study is limited by including the limited scope of the literature reviewed and the retrospective nature of the analysis, which may limit relevance to future developments. Future research should incorporate broader data sources and examine emerging digital innovations to enhance the effectiveness of e-government initiatives.